Reviews (481)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting mobile engagement, conversions, and sales, noting its user-friendly interface with drag-and-drop functionality and effective marketing tools like push notifications. They appreciate the seamless Shopify integration and responsive support, which often enables apps to go live in under two weeks. Extensive customization options and smooth integration with other apps enhance functionality, leading to a faster shopping experience and increased revenue.

May 10, 2018

Hands down, the best mobile app integration Shopify has to offer! The Tapcart team is wonderful and incredibly responsive. They are always working to improve the app experience which helps us improve customer experience. Our app feels like our online store, which is exactly what we wanted. Tapcart is head and shoulders above any other mobile app creator on the market.

The Bronx Brand
United States
Almost 3 years using the app
September 7, 2017

Amazing service. more then just an App developer.
Tapcart will set your app up with all the tools and support you need for marketing. Creating an app is one thing, getting your customers to download your app is another.
Tapcart walked us through every single step to set up the app and supported us with a customized 'digital assets package' with images and suggested posts for us to upload to Instagram / Facebook / EDMs and our website. Our experience couldn't have been better. Thank you!

Foodcraft
Hong Kong SAR
Almost 3 years using the app
August 18, 2021

Really great addition to our shopify store, sending push notifications is a game changer and the support is incredible. We have received monthly check in calls where we have been given advice on how we can improve the app & increase downloads.

Brass & Bone
Australia
Almost 3 years using the app
December 2, 2021

Absolute pleasure working with the Tapcart team especially Cole. We have had the app for a long time but Cole never gave up contacting us to help us get the most out of the app. We are seeing great progress and I highly recommend Tapcart. The app is user friendly and all analytical tools are there for you too.

Scarlett & Jo
United Kingdom
Almost 3 years using the app
June 21, 2022

This app is amazing. We are about to launch our app for the first time and seems like a great way of increasing customer retention. So far we love it and the team is amazing and very responsive with every question or issue.

Organics Nature
United States
Almost 3 years using the app
April 25, 2023

Tapcart has allowed us to build out a beautiful, dynamic universe in-app that offers our audience so much more than just another platform to shop on. Between push notifications that allow us to communicate more directly with our customers than virtually any other channel, a vast list of integrations, and the effortless drag-and-drop layout designer, Tapcart has become an irreplaceable part of our whole ecosystem. All app features aside, I appreciate how kind and proactive the human beings on the team are too - Cole has been such a informative, helpful person to work with and always takes care to look into any questions we have, regardless of how granular or complex.

Studiocult.co
United States
Almost 3 years using the app
Tapcart replied April 27, 2023

Thank you so much for your review! We are thrilled to hear that Tapcart has become an essential part of your app ecosystem and that our features have been helpful in creating a beautiful and dynamic universe for your audience. We take pride in providing exceptional customer service, and we're so happy that Cole has been a valuable resource for you! We'll be sure to share your kind words.

July 30, 2020

The customer support is better than almost any tech product I’ve used. Excellent process that could use minor refinements (access to menus etc), and I would love to see more features and customizations available for the app. Overall extremely satisfied with both the product and experience

Desert Drinks
United States
Over 2 years using the app
August 23, 2018

Excellent customer service. Our app just launched, excited to see it in action!

Skulls Unlimited International Inc
United States
Over 2 years using the app
June 28, 2021

After having done some research on what mobile app would fit our clothing label best, it was an easy choice to chose Tapcart. From the start, everyone at Tapcart has been very helpful. The app itself fulfills all our needs and it has already greatly contributed to increased sales. Highly recommended. A big thanks to Nicolette and Cole for their assistance and help!

Tulle and Batiste
Indonesia
Over 2 years using the app
July 27, 2017

I can't say how happy I'am with Tapcart, it is simple, easy, and clean. Not only do my customers love it, but it adds so much value to the brand. Thank you guys for making a great product.

Barba Nortena
United States
Over 2 years using the app