Overall rating
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly dashboard, customization options, and seamless Shopify integration. The push notification feature is highlighted for boosting sales and engagement. Merchants report increased customer retention and improved customer experience. The app's reliable performance, real-time updates, and conversion tracking are also valued. The customer service and design team are praised for their efficient and supportive setup assistance.

September 29, 2023

Tapcart has revolutionized our Shopify store. With an effortless mobile app creation process, it syncs seamlessly with our website, which was definitely our main priority in this build.
It's been extremely helpful to see the results of push notifications with real-time conversion rates. Invaluable analytics and top-notch customer support from our rep Cole and previously Ali have made Tapcart a win in our book. It's an investment that has truly paid off for our store! We would recommend them to any merchants looking to optimize their app.

Everything 420
United States
Over 1 year using the app
Tapcart replied October 2, 2023

Thanks so much for the awesome feedback. We're thrilled to hear how Tapcart has made a difference for your business. We'll be sure to give Cole and Ali props for their support!

We appreciate the recommendation and are excited for more wins together. Cheers!

August 30, 2023

Cannot say enough good things about Tapcart. Cole is our rep and he is just the man! He is personable, knowledgeable and always is making sure we are on top of things and up to date with our app running at it's peak performance and best practice.
Thank you to Cole and the Tapcart team for making such a seamless and easy platform to use!

Relentless Betrayal
United States
Almost 2 years using the app
Tapcart replied September 1, 2023

Thank you so much for your awesome feedback. It warms our hearts to hear about your positive experience with Cole and the whole Tapcart crew. We always aim for a seamless and top-tier experience. Keep enjoying the platform, and never hesitate to reach out if there's anything else we can assist with. Cheers to more success together!

August 30, 2023

The onboarding process was incredible. It was very thorough and as we launch we're confident we have a great app that our audience will enjoy. The Tapcart design team did an excellent job of capturing our brand, creating images that look amazing, and they did it with amazing speed. Now we're ready to tell the world and see the impact on our business.

United States
3 months using the app
Tapcart replied September 1, 2023

Super stoked to hear you had a smooth onboarding and are loving the app design! Our design team works passionately to ensure that every brand's essence is captured perfectly, so it's great to hear that you felt that connection. Good luck with your app launch, we're excited to watch your community grow!

September 6, 2023

Working with Jayne from Tapcart was a game-changer for my app development. Their expertise and dedication exceeded my expectations.
The app is user-friendly, visually stunning, and the support was invaluable. Highly recommend!

South Africa
Over 1 year using the app
Tapcart replied September 8, 2023

We're so thrilled to hear your glowing feedback about Jayne and the Tapcart team! We always aim to elevate the app game, and it's great to know we hit the mark with yours! Thanks for the high-five recommendation!

October 5, 2023

It's been a great onboarding experience. We are excited to launch out app.

Rogue Energy
United States
5 months using the app
Tapcart replied October 9, 2023

Thank you for the positive feedback! We're so happy to hear about your seamless onboarding experience. Best wishes on the launch of your app! We're here to support you every step of the way.

July 27, 2023

We've been using Tapcart for over a year and couldn't be happier with the service. The dashboard is user-friendly and has great customization options. We're able to keep our brand kit adjacent to our online store. Our customer service rep is the best and so helpful. Highly recommend!

Helpsy Source
United States
Over 1 year using the app
Tapcart replied July 31, 2023

We're so happy to hear about your positive experience with Tapcart! Thank you for leaving a review and for your recommendation; it truly means a lot!

August 8, 2023

The setting up experience was super seamless and user friendly. Val was great at communicating and making sure our team stayed on track! Our team never felt like we were asking for too much and Val and Lauren were really great at getting us what we needed and answering all the questions we had!

Lane 201
United States
2 months using the app
Tapcart replied August 9, 2023

Thanks for the awesome feedback, we're thrilled to hear Val and Lauren made the experience seamless! Excited to watch your app grow!

June 7, 2023

Tapcart has been an incredible app platform for our business, allowing us to enhance our customer experience. Our account manager, Cole, has been exceptionally helpful throughout the process, ensuring seamless integration. With Tapcart, we've successfully rewarded our valuable customers and strengthened our relationship with them.

Sculpted By Aimee
Over 1 year using the app
Tapcart replied June 7, 2023

Thank you for your positive feedback! We're thrilled to hear that Tapcart has been instrumental in enhancing your customer experience, and we'll be sure to pass along your kind words to Cole!

April 25, 2023

Tapcart has allowed us to build out a beautiful, dynamic universe in-app that offers our audience so much more than just another platform to shop on. Between push notifications that allow us to communicate more directly with our customers than virtually any other channel, a vast list of integrations, and the effortless drag-and-drop layout designer, Tapcart has become an irreplaceable part of our whole ecosystem. All app features aside, I appreciate how kind and proactive the human beings on the team are too - Cole has been such a informative, helpful person to work with and always takes care to look into any questions we have, regardless of how granular or complex.

United States
Almost 3 years using the app
Tapcart replied April 27, 2023

Thank you so much for your review! We are thrilled to hear that Tapcart has become an essential part of your app ecosystem and that our features have been helpful in creating a beautiful and dynamic universe for your audience. We take pride in providing exceptional customer service, and we're so happy that Cole has been a valuable resource for you! We'll be sure to share your kind words.

May 24, 2023

The team at Tapcart helped us get to launch on time and have supported us every step of the way since. It's become a valuable part of our DTC sales strategy, driving sales, engagement and turnout.

Dominion City Brewing Co.
Over 1 year using the app
Tapcart replied May 26, 2023

Super stoked to hear that Tapcart has become a key player in your DTC sales game! Big thanks for leaving this review, can't wait to celebrate even more wins with you.