Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly dashboard, customization options, and seamless Shopify integration. Many have reported increased sales and customer retention, attributing this to the app's design and functionality. The push notification feature is particularly valued for boosting customer engagement. The responsive customer service and efficient design team are also praised. Despite its high cost, many consider it a worthwhile investment due to the value it adds to their businesses.

October 19, 2022

I started looking into getting an app back in 2017 and whew, I wish I did it then. Why did I wait so long! They had me up and fully running in only 2 short weeks. I had tasks I had to do, if I completed them it was such a breeze but they took care of mostly everything. Val is AMAZING, 10/10 recommend her to get you started and then Christina will be taking over from here. I look forward to working with Christina on my growth phase. 10/10 recommend Tapcart. My only complaint is I wish it was based more on sales than just a flat fee especially in the beginning. It does push me to really grow this sales channel and I think it's a great implementation for the business however it would be great to have Tapcart grow with me instead of me walking into spending $1300-$1400 a month after the 2 month free trial. Other than that I recommend it all. Sign up. Do what they ask you to do. Don't miss a meeting. Watch how fast and awesome the team is! I definitely recommend!

Live Fabulously
United States
2 months using the app
April 25, 2023

Tapcart has allowed us to build out a beautiful, dynamic universe in-app that offers our audience so much more than just another platform to shop on. Between push notifications that allow us to communicate more directly with our customers than virtually any other channel, a vast list of integrations, and the effortless drag-and-drop layout designer, Tapcart has become an irreplaceable part of our whole ecosystem. All app features aside, I appreciate how kind and proactive the human beings on the team are too - Cole has been such a informative, helpful person to work with and always takes care to look into any questions we have, regardless of how granular or complex.

United States
Almost 3 years using the app
Tapcart replied April 27, 2023

Thank you so much for your review! We are thrilled to hear that Tapcart has become an essential part of your app ecosystem and that our features have been helpful in creating a beautiful and dynamic universe for your audience. We take pride in providing exceptional customer service, and we're so happy that Cole has been a valuable resource for you! We'll be sure to share your kind words.

August 30, 2023

The onboarding process was incredible. It was very thorough and as we launch we're confident we have a great app that our audience will enjoy. The Tapcart design team did an excellent job of capturing our brand, creating images that look amazing, and they did it with amazing speed. Now we're ready to tell the world and see the impact on our business.

United States
3 months using the app
Tapcart replied September 1, 2023

Super stoked to hear you had a smooth onboarding and are loving the app design! Our design team works passionately to ensure that every brand's essence is captured perfectly, so it's great to hear that you felt that connection. Good luck with your app launch, we're excited to watch your community grow!

November 17, 2022

One of the best implementations I have seen, the TapCart team did all the heavy lifting and powered through the go live in 3 weeks. Very happy with the results, far less complex than building our own mobile applications.
Some limitations in terms of custom functionality (which they are working on), but for an added sales channel highly recommend.

EHPlabs Australia
About 1 month using the app
January 25, 2023

Nicole and the Tapcart team made our launch so easy! Our only hiccup was approval issues from Apple (because our name and products use swear words lol) but they helped us navigate it. The app looks great and our customers are beyond excited!!

Smartass & Sass
United States
3 months using the app
Tapcart replied January 26, 2023

Thanks for taking the time to leave us a review! We'll be sure to give Nicole and the team props! Excited to watch your app grow!

August 30, 2023

Cannot say enough good things about Tapcart. Cole is our rep and he is just the man! He is personable, knowledgeable and always is making sure we are on top of things and up to date with our app running at it's peak performance and best practice.
Thank you to Cole and the Tapcart team for making such a seamless and easy platform to use!

Relentless Betrayal
United States
Almost 2 years using the app
Tapcart replied September 1, 2023

Thank you so much for your awesome feedback. It warms our hearts to hear about your positive experience with Cole and the whole Tapcart crew. We always aim for a seamless and top-tier experience. Keep enjoying the platform, and never hesitate to reach out if there's anything else we can assist with. Cheers to more success together!

July 27, 2023

We've been using Tapcart for over a year and couldn't be happier with the service. The dashboard is user-friendly and has great customization options. We're able to keep our brand kit adjacent to our online store. Our customer service rep is the best and so helpful. Highly recommend!

Helpsy Source
United States
Over 1 year using the app
Tapcart replied July 31, 2023

We're so happy to hear about your positive experience with Tapcart! Thank you for leaving a review and for your recommendation; it truly means a lot!

August 8, 2023

The setting up experience was super seamless and user friendly. Val was great at communicating and making sure our team stayed on track! Our team never felt like we were asking for too much and Val and Lauren were really great at getting us what we needed and answering all the questions we had!

Lane 201
United States
2 months using the app
Tapcart replied August 9, 2023

Thanks for the awesome feedback, we're thrilled to hear Val and Lauren made the experience seamless! Excited to watch your app grow!

March 30, 2023

So far so good, the implementation was quick and the team (Jayne and Christina) have been very very helpful throughout the process! Definitely would recommend Tapcart for anyone looking to create an app in a short amount of time.

United States
About 2 months using the app
Tapcart replied April 3, 2023

Thanks for taking the time to leave us a review! We're glad to hear that you had a great experience working with Jayne and Christina! We strive to make the implementation process as quick and efficient as possible, so it's great to know that we met your expectations! We can't wait to watch your app grow!

October 23, 2022

We've been using Tapcart for nearly 2 years and has been a great addition to our website. The onboarding & set up was incredibly quick & the entire platform is very user friendly. Would highly recommend!

Skinnydip London
United Kingdom
Over 2 years using the app