Reviews (485)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, highlighting its user-friendly, no-code, drag-and-drop interface and seamless Shopify integration. They value the customization options, smooth app performance, and marketing tools like push notifications. The responsive customer support is also praised for quick issue resolution and effective communication, with continuous updates keeping the platform modern and effective.

February 4, 2021

So far it has taken most of the free trial to get set up in the apple app store. Just got notified that something is wrong with my D&B number and to call them and in about 2 days I should have it resolved. There went the rest of the free trial

Madden Enterprises
United States
Over 2 years using the app
October 17, 2022

Support is very poor. They don't care if you grow and if you have everything working fine. Using tapcart only makes sense if you have more than 120000 monthly site visits and a team dedicated to the app. The customization is very limited, so keep in mind that your app will look like all the other tapcart apps. FB tokens have to be continually updated by yourself so you keep this in mind. Too ...

DICCI
Portugal
Over 2 years using the app
Tapcart replied November 23, 2022

We apologize that our service did not satisfy your expectations. We set a high standard for our ourselves and are truly sorry to hear that standard was not met when ...

June 18, 2020

They once had a fast feedback and great understanding on their issues, however the quality and speed of customer service is now subpar.

eotd
Hong Kong SAR
4 months using the app
February 26, 2020

I was charged for a month, but I cannot install the application. The response from support: "You must have a paid subscription."
I do!

UberZol
United States
2 months using the app
March 23, 2021

I really like the app's concept and the design of the app. It's clean and easy to use from my end. They did a great job with designing it and getting it on the app stores. However, there is a serious lag when you update products or quantities (from sold out to in stock). There's no way to refresh the app (no long swipe down) so you have to force close and reopen which sometimes fixes the problem. ...

Halfsies Cookie Company LLC
United States
About 1 month using the app
March 14, 2018

how can i get this app in android

Papitawholesale
United Arab Emirates
22 days using the app
Edited January 31, 2021

A 7 day trial with a 2/4 days set up time (between the duns number etc..) is not enough to assess the viability of this product.
That said the product is really well done with great integrations and is a great way to test if having an app would benefit our business. I'd also recommend lowering the price of the subscription and adding % of sales so we can grow together as your product is adding ...

Progeny
United States
2 days using the app