Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this mobile app builder for its user-friendly interface, prebuilt templates, and robust customization features. It's praised for excellent integration with e-commerce tools and top-notch customer service. Merchants report higher conversion rates, increased sales, and enhanced customer engagement. The app is reliable during high-traffic events and regularly updated to meet business needs. The onboarding and launch process is smooth, with responsive support from the team.

June 5, 2020

Tapcart helped our e-commerce business seamlessly transition into a powerful & beautiful app to pair along with our website to continue to grow! It turned out better than expected & has really given us a “hipper” edge over our competitors. This app has also helped market our business into more of a “tech company” rather than just a boring retailer. Kudos to tapcart!

Jessica Jenkins personally assisted us to the entire process & we must say she was outstanding! Communication on point, always available, & kept us updated every step of the way. Any bump in the road she always resolved in a timely manner! Can’t wait to work with her again!

If you’re looking for an app for your Shopify business, these guys are the best hands down! Highly recommended.

Cell Brokers
United States
Over 1 year using the app
August 14, 2019

So far so good! Super easy to set up and use. Everyone has been responsive at Tapcart. It's a good looking app too :)

Still looking for a few more features like not having webpage URL open up separately for certain selections (would prefer to keep the customer within the app to have a seamless experience) - but Tapcart says they will be working on this!

Just recently launched, so not able to give a comment on experience.

Voss Helmets
Canada
Over 1 year using the app
June 2, 2017

Tapcart has been fantastic to get job done, it is easy and well communicate, a lot of research to help me to launch my first store app. No more stars that we can submit or it must be 10. Great!

Durham Outdoors
Canada
Over 1 year using the app
August 29, 2017

Best mobile app and service every! The team were able to cater our needs for localization, and tried their best to help us to launch the app in our own language. The UI was clean and nice, so is the admin site where you can set feature categories and such. We are very happy and satisfied!

Luxury Life
Taiwan
Over 1 year using the app
January 24, 2018

Overall, it has been a pleasant experience. Everything seems to be working fine. The staff at Tapcart are great, they are friendly and very responsive. If there is an issue with the APP, they will fix it.

My Web Yard Sale Llc
United States
Over 1 year using the app
Edited April 21, 2021

These guys provide excellent support. We've been working with Jacob Clarke, and he's been super helpful with offering suggestions and best practices for us to get the most out of our app.

Aviator
United States
Over 1 year using the app
November 30, 2020

Beautiful app with a great group of people behind it! I have always received help from customer service as soon as I reach out and my customers are loving the app so far!

OAK + IVY
United States
Over 1 year using the app
November 15, 2021

The app is easy to set up and use. Support is always hand and the account manager (Christina) is friendly, knowledgeable and strives to better your experience.

Ultamodan
United Kingdom
Over 1 year using the app
August 9, 2022

LOVE - we just launched and we are thrilled at the process. We are crossing our fingers that this will help grow our audience and company. Thank you, thank you!

Boutique Skin Envie
Canada
Over 1 year using the app
April 22, 2021

Tapcart has got even better...I want to say a HUGE THANK YOU to JACOB C.
We had our tapcart app for about 6 months not really doing much with it. Jacob got in contact with us recently and wow.
1. His customer service and knowledge is fantastic . 2.He follows up with us every month to see if everything is running smoothly.
3.He has really helped us with understanding the app more.
4.Our sales have increased majorly through our mobile app because of the recommendations and advice he has given. I would definitely recommend downloading this app and again I want to say a big thank you to Jacob such a lovely and genuine guy. Shakira & Alexandra Shaksboutique

Shaks Boutique
United Kingdom
Over 1 year using the app