Reviews (481)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting mobile engagement, conversions, and sales, noting its user-friendly interface with drag-and-drop functionality and effective marketing tools like push notifications. They appreciate the seamless Shopify integration and responsive support, which often enables apps to go live in under two weeks. Extensive customization options and smooth integration with other apps enhance functionality, leading to a faster shopping experience and increased revenue.

Edited August 20, 2020

We have updated this review over time, and are happy with the steady growth in the features they have developed over time.
Their customer service is very responsive (we've had a great experience with Cole).

We've had to exercise some patience, as they are a young platform still adding features, but they've met our expectations on stability, scalability and customer support.

Goodmylk
India
Almost 2 years using the app
March 28, 2018

Tapcart is absolutely the best platform to use if you want to have a professional, full featured mobile app for your Shopify Shop.
We have been using it on our shop for months and it is incredibly easy to manage and is worry-free. It helps our supporters & customers to make quicker purchases from our shop using their phone.

Wikileaks Shop
Canada
Almost 2 years using the app
August 19, 2020

Excellent service. I would recommend this app to anyone looking to make an app of there own. Definitely worth the price. They’re quick and keep you in the loop with outstanding communication.

World Cleansing Unit® Official Online Store
United States
Almost 2 years using the app
September 16, 2022

We've been using Tapcart for over one year now on the enterprise plan and love it. Customers love the app and the Tapcart customer service is great. Very responsive and are quick to resolve any issues. Highly recommend if you are looking for a mobile app solution.

Wild Oak Boutique
United States
Almost 2 years using the app
January 16, 2019

We've had the app live for a couple weeks now and really love how easy it is to use! The guys at support have been really responsive!

The Pulse Boutique
United States
Almost 2 years using the app
June 8, 2022

An amazing team that was very helpful in utilizing our brand to help us propel to the next level. Nothing but great things to expect when working with TapCart.

shophodgetwins
United States
Almost 2 years using the app
August 24, 2017

The customer service is amazing! Sina walked me through everything and worked with Apple on my behalf to get my app setup. I couldn't have asked for a better experience and a more beautiful app. If you are thinking of getting an app don't hesitate to go with Tapcart, you won't be disappointed!

Jess Lea Boutique
United States
Over 1 year using the app
September 6, 2023

Working with Jayne from Tapcart was a game-changer for my app development. Their expertise and dedication exceeded my expectations.
The app is user-friendly, visually stunning, and the support was invaluable. Highly recommend!

YELLOW SUB TRADING
South Africa
Over 1 year using the app
Tapcart replied September 8, 2023

We're so thrilled to hear your glowing feedback about Jayne and the Tapcart team! We always aim to elevate the app game, and it's great to know we hit the mark with yours! Thanks for the high-five recommendation!

May 17, 2022

It does not get better than this. Tapcart offers an easy-to-use interface, they build the app for you, meets all your needs and way more. There are some really valuable features (like app-exclusive discounts), a gorgeous UI for customers, and a world-class service from the Tapcart team that's unmatched. Alex, our representative, always offers everything he can to elevate our app to the next level. Tapcart really does stand out in service, experience, quality, and so much more. Push notifications being free, designers helping with the layout of the app, monthly calls to make sure the business is running smoothly - what more could we ask for?

Nominal
United States
Over 1 year using the app
March 27, 2019

We have been using Tapcart for some time and the team is so friendly and responsive to all of our requests! Our customers love being able to shop on our app. We love offering exclusive deals and products in our app as well as using the push notification feature to get in front of our customers :)

ascot + hart
United States
Over 1 year using the app