Reviews (485)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, highlighting its user-friendly, no-code, drag-and-drop interface and seamless Shopify integration. They value the customization options, smooth app performance, and marketing tools like push notifications. The responsive customer support is also praised for quick issue resolution and effective communication, with continuous updates keeping the platform modern and effective.

Edited March 26, 2019

very bad service , i have 2 months with tapcart but he did not upload my app ios , here we are 2 months later and we have never received any contact from an app manager to get any solution for my problem

when u upload my app i will update my review .

Villa_Ain
Qatar
2 months using the app
Tapcart replied April 11, 2019

Thanks for your feedback! We are happy to help you out with this issue. To launch your apps you will have to go ahead and connect your Apple Developer and Google Play ...

November 27, 2023

The support team is tough to get in contact with. I've been trying to get our app launched for two weeks and even left voicemails but haven't been helped but I'm still being charged without the app being launched.

Tones of Melanin
United States
2 months using the app
Tapcart replied November 29, 2023

I'm sorry for the inconvenience you've experienced. Our team is aware of your situation and is working to get in touch with you to resolve this issue.

July 7, 2023

Subject: Terrible Experience with TapCart Mobile App Service

I am writing this review to share my recent horrendous experience with TapCart, a service that promises to help you build, design, and launch a codeless mobile app for your Shopify store.

Initially, I was drawn in by their slick advertising and the offer of a trial period. I thought I would be able to test out their services, receive ...

JP MUNDO COMERCIAL H&L
Dominican Republic
25 days using the app
Tapcart replied July 28, 2023

We're sorry to hear about the experience you had with Tapcart, we appreciate your feedback. Our team did attempt to reach out to resolve the issue. Please contact our head of ...

March 2, 2022

I have messaged you more than once
Please take my request into consideration,, I really wanted to try this application only because they mentioned that there are free trial days and I wanted to try it, but they withdrew money, I hope to return it because this topic will cause big problems for me. I just wanted to try it and have a look but you already withdraw money from me

Hadayana-stores
Jordan
8 days using the app
Tapcart replied March 2, 2022

Sorry you are having issues connecting with us. I have emailed you using the email you signed up with. You can also email me directly at Bobby@tapcart.co and I will make sure ...

January 13, 2020

No tiene soporte para otro idioma, el banner de notificaciones aparece en ingles, puedes cambiar los textos del menú, pero no todos.

Talos Electronics
Mexico
About 1 hour using the app
April 15, 2021

Love the app - However does not work with personlisation so is no good :( Desperate for an app that integrates with our website and personalisation.

Millie & Blake
United Kingdom
24 minutes using the app
Tapcart replied April 15, 2021

Thanks for the review. Looks like you are using Infinite Options for your custom swatches. I am having my product team look into this as a potential addition to our ...