Reviews (481)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting mobile engagement, conversions, and sales, noting its user-friendly interface with drag-and-drop functionality and effective marketing tools like push notifications. They appreciate the seamless Shopify integration and responsive support, which often enables apps to go live in under two weeks. Extensive customization options and smooth integration with other apps enhance functionality, leading to a faster shopping experience and increased revenue.

April 16, 2021

Truly a turn-key experience taking your website and turning it into a user-friendly app! While we absolutely love the app we have had some hiccups along the way pushing us to pay more than we anticipated to use this platform properly for our business. Our business does weekly product drops that we previously were able to schedule with our standard Shopify subscription. Once signed up for the app we realized that our Shopify plan didn't support product scheduling outside of the "online" sales channel so any new items we scheduled would immediately go live on Tapcart and could not post at our desired time. The only solution was to either scrap the app or upgrade to Shopify Plus (a $2k a month Shopify upgrade) in order to use Launchpad. Being able to schedule products accordingly is vital to our business so this upgrade would definitely not be necessary for most businesses. One other feature the app is lacking is a way to refresh without having to close out of it entirely. Our products sell out FAST, so this means our customers need to be able to have the items refresh to show real-time status of whether a product is in stock. Right now the item might sell out and will still state it's in stock while in the customer's cart. Our account manager did mention that this is a feature they're working on there's just no timeline of when it will be ready. The price points range pretty drastically but it makes the app pretty accessible for almost any business big or small. So far so good on our end!

Bros with Hoes Plant Co
United States
About 2 months using the app
January 13, 2022

The applications are beautiful, but the cost is very high. Very expensive for a new business. And it's not convenient that you have to contact the company

viegelent
Russia
19 days using the app
May 14, 2017

Good, Shopify app, but not perfect. Product images got cut-off, item description got cut-off as well.

Aquarius Brand
United States
8 days using the app
Edited May 13, 2019

Customer service was proactive and worked quickly to answer questions. Had some issues early on but Customer Service was very responsive.

The Urban Hippie
United States
2 days using the app