Reviews (485)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, highlighting its user-friendly, no-code, drag-and-drop interface and seamless Shopify integration. They value the customization options, smooth app performance, and marketing tools like push notifications. The responsive customer support is also praised for quick issue resolution and effective communication, with continuous updates keeping the platform modern and effective.

December 12, 2024

Tapcart has completely transformed how we connect with our customers! Setting up our mobile app was a breeze thanks to their intuitive platform. Since launching, we’ve seen a noticeable boost in customer engagement and loyalty.

Dapper Boi
United States
Over 1 year using the app
Tapcart replied December 18, 2024

Thanks for the awesome feedback! We’re so happy to hear Tapcart has transformed the way you connect with your customers. It’s great to see the boost in engagement and loyalty—excited to continue supporting your success!

November 12, 2024

Can't recommend Tapcart enough. It's so user friendly, intuitive and the set up seamless and they have great support! Having our own branded app really brought our brand to the next level and added an additional sales channel. We really enjoy working with our account manger Tyler who is very proactive and always reaching out to check in and giving us suggestions on how we can plan our upcoming campaigns during our monthly meetings.

Miamily US
Switzerland
Over 1 year using the app
Tapcart replied November 15, 2024

Thank you for the amazing feedback! We're thrilled that Tapcart has elevated your brand and added a valuable sales channel. It's great to know Tyler’s proactive support and campaign suggestions have made a difference. We’re excited to keep supporting your success!

November 18, 2024

Tapcart is amazing! It's taken our DTC e-comm strategy to a whole other level. It's super user friendly and we're able to customize an easy digital experience. Our Account Manager, Stephanie Parker, is so thoughtful and aware of our goals. She's always sharing new launches and beta testing that would likely align with our goals. As well as, taking quick action to help with anything we need. She's the best!

The Beachwaver Co.
United States
Over 5 years using the app
Tapcart replied November 19, 2024

You're amazing! We're so happy that Tapcart has elevated your DTC strategy and that our platform is user-friendly while being customizable. It's awesome to hear that Stephanie's proactive support and insights have helped you achieve your goals. Let's continue to succeed together!

November 6, 2024

I’ve had an amazing experience with Tapcart! The app is designed beautifully, with a smooth and user-friendly interface that makes it easy to use. The support team is incredibly kind, communicative, and always ready to help. Highly recommended for any business looking to create a seamless mobile shopping experience!

HijabChic
Indonesia
Almost 3 years using the app
Tapcart replied November 13, 2024

Thank you for the fantastic review! We’re delighted to hear that Tapcart’s design and user-friendly interface have made a positive impact on your experience. Our support team is here for you every step of the way. We appreciate your recommendation and are excited to support your mobile shopping journey!

November 20, 2024

Tapcart features really help us to boost our sales and engage with our customers. The app is user friendly and its dashboard very insightful. Tapcart also able to integrate with many apps that can help us enhance our customer experience.

Furthermore, the teams are really helpful and responsive regarding any issues or updates.

Benang Jarum
Indonesia
6 months using the app
Tapcart replied December 3, 2024

Thank you for your feedback! We’re so glad to hear that Tapcart has helped boost your sales and customer engagement while enhancing the overall experience. It’s great to know our integrations and responsive team have been valuable to your success. We look forward to continuing to support your growth!

November 19, 2024

Tapcart is insanely user friendly - plus - our onboarding experience and continued support from our account manager Alex is unparalleled. He's always available and ready to help with any question or task we may pitch his way.

Ugly Duckling Nails Inc.
Canada
8 months using the app
Tapcart replied November 21, 2024

We’re thrilled to hear you’re enjoying Tapcart’s user-friendly platform and that Alex has provided incredible support. We’re proud to have him on our team and look forward to continuing to support your success!

November 20, 2024

100% Recommend. I have a account manager Alex who is super diligent and helpful. The app itself has our best conversion rates and AOV's, roughly 10% more than the store. This is a low hanging fruit every ecom store needs.

VIRUS USA
United States
9 months using the app
Tapcart replied November 21, 2024

It’s great to hear that the app has driven higher conversion rates and AOV's for your business. We’re glad Alex’s diligence and support have made a difference. Excited to see your continued success with Tapcart!

December 5, 2024

Tapcart continues to be a high revenue driving channel for us. The customer support is always top tier and responsive to our questions and requests. Highly recommend!

Malbon Golf
United States
Over 3 years using the app
Tapcart replied December 12, 2024

We love hearing that the app is a high-revenue channel for you! We do our best to ensure fantastic customer support to help our merchants grow. Cheers to your success!

November 14, 2024

Great team and great support! Beyond helping with the App, they're always open to sharing insight and advice for bettering the app with ideas for engagement, retention, and marketing strategies.

MagBak
United States
Over 1 year using the app
Tapcart replied November 19, 2024

Thank you for your kind words! We’re delighted to hear that our team’s support and insights have enhanced your app's experience. Cheers to helping you reach your retention and engagement goals!

September 19, 2024

Great addition to your Shopify store. Works seamlessly and with custom blocks and more- you can code it to perform like your store. Tech support is amazing, super quick to reply and sort any issues or help with how to do things better. Monthly catch up with your own success manager which is brilliant- Chad is super helpful, replies quickly and actually understands our business. We are getting 47% of our sales through our app. Highly recommend to use for your brand! All in all, excellent platform and just gets better- they are continually investing

The Fat Butcher
United Kingdom
Over 2 years using the app
Tapcart replied September 25, 2024

Congratulations on driving 47% of your sales through the app! We appreciate the awesome review and are excited to hear that Tapcart has been a seamless addition to your Shopify store. Glad that Chad’s support has been so valuable as well. Cheers to continuing your growth journey!