Reviews (481)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting mobile engagement, conversions, and sales, noting its user-friendly interface with drag-and-drop functionality and effective marketing tools like push notifications. They appreciate the seamless Shopify integration and responsive support, which often enables apps to go live in under two weeks. Extensive customization options and smooth integration with other apps enhance functionality, leading to a faster shopping experience and increased revenue.

November 6, 2024

I’ve had an amazing experience with Tapcart! The app is designed beautifully, with a smooth and user-friendly interface that makes it easy to use. The support team is incredibly kind, communicative, and always ready to help. Highly recommended for any business looking to create a seamless mobile shopping experience!

HijabChic
Indonesia
Almost 3 years using the app
Tapcart replied November 13, 2024

Thank you for the fantastic review! We’re delighted to hear that Tapcart’s design and user-friendly interface have made a positive impact on your experience. Our support team is here for you every step of the way. We appreciate your recommendation and are excited to support your mobile shopping journey!

September 19, 2024

Great addition to your Shopify store. Works seamlessly and with custom blocks and more- you can code it to perform like your store. Tech support is amazing, super quick to reply and sort any issues or help with how to do things better. Monthly catch up with your own success manager which is brilliant- Chad is super helpful, replies quickly and actually understands our business. We are getting 47% of our sales through our app. Highly recommend to use for your brand! All in all, excellent platform and just gets better- they are continually investing

The Fat Butcher
United Kingdom
Over 2 years using the app
Tapcart replied September 25, 2024

Congratulations on driving 47% of your sales through the app! We appreciate the awesome review and are excited to hear that Tapcart has been a seamless addition to your Shopify store. Glad that Chad’s support has been so valuable as well. Cheers to continuing your growth journey!

December 12, 2024

Tapcart has completely transformed how we connect with our customers! Setting up our mobile app was a breeze thanks to their intuitive platform. Since launching, we’ve seen a noticeable boost in customer engagement and loyalty.

Dapper Boi
United States
Over 1 year using the app
Tapcart replied December 18, 2024

Thanks for the awesome feedback! We’re so happy to hear Tapcart has transformed the way you connect with your customers. It’s great to see the boost in engagement and loyalty—excited to continue supporting your success!

September 19, 2024

Was not familiar with apps at all before using tapcart, but now am pretty confident in navigating and building our store via the tapcart app platform. they make it super simple and user friendly. Cole has been a big support in ensuring happiness project is using the features to the fullest. we have seen significant changes in our online store since utilizing all of tapcart's features.

Happiness Project
United States
Almost 3 years using the app
Tapcart replied September 25, 2024

Thank you for the great review! We're thrilled to hear that Tapcart has made navigating and building your store easy and user-friendly. We're also glad Cole’s support has helped you maximize the platform's features. Excited to see your continued success!

November 20, 2024

Tapcart features really help us to boost our sales and engage with our customers. The app is user friendly and its dashboard very insightful. Tapcart also able to integrate with many apps that can help us enhance our customer experience.

Furthermore, the teams are really helpful and responsive regarding any issues or updates.

Benang Jarum
Indonesia
6 months using the app
Tapcart replied December 3, 2024

Thank you for your feedback! We’re so glad to hear that Tapcart has helped boost your sales and customer engagement while enhancing the overall experience. It’s great to know our integrations and responsive team have been valuable to your success. We look forward to continuing to support your growth!

September 30, 2024

Working with Tapcart has been a fantastic experience. This is our first app, and they've been incredibly helpful from the very beginning, guiding us every step of the way. Our customer success manager, Halle, has been a pleasure to work with, always bringing best practices to our partnership. We look forward to continuing our success together!

Aromatics International
United States
Over 2 years using the app
Tapcart replied October 21, 2024

Thank you for the kind review! We're thrilled that your first app experience with Tapcart has been so positive, and it’s wonderful to hear how much Halle’s guidance and best practices have helped. We’re excited to see what we can achieve together moving forward!

November 19, 2024

Tapcart is insanely user friendly - plus - our onboarding experience and continued support from our account manager Alex is unparalleled. He's always available and ready to help with any question or task we may pitch his way.

Ugly Duckling Nails Inc.
Canada
8 months using the app
Tapcart replied November 21, 2024

We’re thrilled to hear you’re enjoying Tapcart’s user-friendly platform and that Alex has provided incredible support. We’re proud to have him on our team and look forward to continuing to support your success!

November 20, 2024

100% Recommend. I have a account manager Alex who is super diligent and helpful. The app itself has our best conversion rates and AOV's, roughly 10% more than the store. This is a low hanging fruit every ecom store needs.

VIRUS USA
United States
9 months using the app
Tapcart replied November 21, 2024

It’s great to hear that the app has driven higher conversion rates and AOV's for your business. We’re glad Alex’s diligence and support have made a difference. Excited to see your continued success with Tapcart!

August 28, 2024

We love the simplicity that TapCart offers, and the ability to fully customize our app without the need for an app developer. Our rep, Alex, always goes above and beyond to provide us with new, exciting recommendations, is always ready to hop in when needed, and connects us to other teams within TapCart whenever we need it. The support has been outstanding and has given us a solid foundation to build out our app and make it more enjoyable for our customers.

Arctic Fox - Dye For A Cause
United States
Over 3 years using the app
Tapcart replied August 30, 2024

Thank you for the kind words! We’re thrilled to hear Tapcart’s ease of use has allowed you to customize your app without needing a developer. We're also glad Alex's support has been so valuable. We look forward to continuing our partnership!

December 5, 2024

Tapcart continues to be a high revenue driving channel for us. The customer support is always top tier and responsive to our questions and requests. Highly recommend!

Malbon Golf
United States
Over 3 years using the app
Tapcart replied December 12, 2024

We love hearing that the app is a high-revenue channel for you! We do our best to ensure fantastic customer support to help our merchants grow. Cheers to your success!