Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and features like push notifications and a drag-and-drop layout designer. It's praised for its easy setup and efficient onboarding process. Many find it a valuable tool for boosting customer engagement and communication, and it's often used in Direct-to-Consumer (DTC) sales strategies. The app's team is consistently praised for their responsive and proactive customer service, including quick issue resolution and support in strategizing app launches.

August 30, 2017

The Tapcart team have been super efficient & helpful. The setup process has been a breeze. We are really excited about the potential of this app & what we can now offer our mobile customers!

Fashion Life 3
New Zealand
About 1 year using the app
April 27, 2018

Really loving the app!

Customer service is really amazing and they are always working to make their app better each day!

10 months using the app
February 15, 2018

Above and beyond. That's the customer service you get from these guys. From personal phone calls to understand what it is your brand does, to making artwork for you and answering back within minutes of your email to them. They do all the heavy lifting and are great. Thank you guys for all the help and helping us get our app up!

Land Leather
United States
11 months using the app
June 19, 2018

Tapcart is extremely amazing! our websites app looks awesome! and works flawlessly! huge thanks to the crew for having patience with my annoying answers and demands. I couldnt be more happy! i look forward to growing with this app in future!. 5 STARS!!

Official Store Online
United States
9 months using the app
December 13, 2018

The customer support is Awesome. They went above and beyond. Thank you Cole!!! I have a pretty cool APP and and its up on Android as well.

VIP Extensions
United States
7 months using the app
May 21, 2018

Apps are judged on two main things: functionality and support. These guys get 5 big stars for each category. I'm so happy with it that I'm going to add my other company to their platform. I am such a perfectionist and these guys have exceeded my expectations and put up with my 5,000 questions with care and genuine concern for my business. If you're looking for an app that is being improved regularly and is not just an afterthought to the developer, this is your company. It's only getting better!!! Keep up the great work, guys. Thanks for being awesome.

My Girl In La
United States
9 months using the app
April 17, 2019

Great and easy platform to use, creates a beautiful streamlined app, with a proactive team ready to help with any issues or improvements. The Tapcart team guided us through the process of setting up our app and are always happy to help us out with any questions we have.

Ruby Olive
5 months using the app
February 27, 2019

Every member of the Tap cart team have been so incredibly helpful. Always responding to every single question in detail and helping me literally every step of the way. Regular phone calls and emails. I can’t rate the guys highly enough. Thoroughly wonderful experience and would highly recommend!

United Kingdom
5 months using the app
July 23, 2019

I started my shopify store about 2 months ago and started to use the app to push my products through another sales right away. The idea to use an app on as a way to push products is very useful. The Tapcart team is awesome and very responsive when you have questions and other concerns. The Shopify app is easy to use and you can get the app through Apple within one and a half weeks if you do everything correctly.
I would highly recommend Tapcart to away that is looking for another quality sales channel for their products.

Nomad Spot
United States
4 months using the app
April 15, 2019

Great support team! They are very patient to provide the answers to all of my questions. The app is great to use as well. It takes care of every need that I have.

Boko Yoga
United States
5 months using the app