Reviews (481)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting mobile engagement, conversions, and sales, noting its user-friendly interface with drag-and-drop functionality and effective marketing tools like push notifications. They appreciate the seamless Shopify integration and responsive support, which often enables apps to go live in under two weeks. Extensive customization options and smooth integration with other apps enhance functionality, leading to a faster shopping experience and increased revenue.

August 27, 2024

We've been using Tapcart for about a year and a half. It's incredibly easy to use and update, and their staff is very responsive regarding potential bugs or updates. To make the most of your app, there's a little bit of a learning curve, but once you get it, it becomes 2nd nature to change things.

The app is quick and sleek, and makes it easy to showcase our brand in a way that a mobile browser can't handle as easily.

Staycoolnyc
United States
Over 1 year using the app
Tapcart replied August 30, 2024

Thank you for the great feedback! We’re thrilled to hear Tapcart has been easy to use and showcases your brand beautifully on mobile. Our team is always here to help, and we’re excited to support your ongoing journey.

November 14, 2024

Great team and great support! Beyond helping with the App, they're always open to sharing insight and advice for bettering the app with ideas for engagement, retention, and marketing strategies.

MagBak
United States
Over 1 year using the app
Tapcart replied November 19, 2024

Thank you for your kind words! We’re delighted to hear that our team’s support and insights have enhanced your app's experience. Cheers to helping you reach your retention and engagement goals!

August 22, 2024

We’ve been using TapCart to run our Shopify store’s app for over a year now, and we couldn’t be happier! The platform offers fantastic customization, performance, and features, but what really stands out is the support.

Our TapCart representative, Lauren, goes above and beyond to ensure we always get the care we need. Whether it’s a quick question or a complex issue, she’s always there with helpful advice and solutions. It’s refreshing to work with a company that proactively offers support and optimization tips, rather than making you jump through hoops to get assistance.

TapCart has truly helped us take our mobile app to the next level, and we highly recommend it to any Shopify store owner looking to enhance their mobile presence.

Seeking Health
United States
Over 1 year using the app
Tapcart replied August 27, 2024

Thank you for the amazing review! We’re thrilled to hear that Tapcart has taken your mobile experience to the next level, and we’re so glad Lauren has been such a great support.

We look forward to continuing to support you as your business grows!

August 23, 2024

We have been using Tapcart for over a year and a half, and we couldn't be more pleased with the results. The app provides an excellent shopping experience for our customers, with an intuitive and user-friendly interface that is particularly appreciated by our older clientele. Additionally, Tapcart has proven to be a highly effective sales channel, significantly contributing to increased sales for our business.

I would also like to express my gratitude to the Tapcart support team for their exceptional handling of all our support tickets. Their responsiveness and efficiency have been outstanding. Special thanks to Halle Lawnhurst for offering valuable insights to our marketing team and for educating us on new features. Her expertise has been incredibly beneficial.

We highly recommend this app!

Jack's Surfboards
United States
Over 2 years using the app
Tapcart replied August 27, 2024

Thank you for your glowing review! We’re happy to hear that Tapcart has enhanced your customers’ shopping experience and contributed to your sales growth. We love to hear that Halle and our support team have made such a positive impact on your experience.

We're always here to support you!

August 27, 2024

If you are considering adding on an mobile app for your store. The only choice is tapcart. Any other app will not come close. It’s as simple as making the initial choice to use Shopify. The team and support are fantastic, if you’re extremely lucky you will receive Tyler Iannantuono as your account manager. Tyler has gone above and beyond to keep our team up to date on best practices and make sure we have been positioned to maximize the impact of tapcart across all of our channels. He is highly driven to help his clients succeed also aided in adjusting his advice to fit our brand, as opposed to a one size fits all approach that most account reps take.

RTA
United States
About 1 year using the app
Tapcart replied August 30, 2024

Appreciate the awesome review! We're thrilled to hear that Tapcart has exceeded your expectations and that Tyler's personalized support has made such a positive impact. He's an incredible addition to our team and any brand he works with. We’re excited to continue supporting your success and growth!

September 4, 2024

Game changer! So great to be so connected to your customers when social media just drowns you out these days. They are also a pleasure to work with, prompt and attentive.

NOOWORKS
United States
Over 2 years using the app
Tapcart replied September 13, 2024

Thank you for taking the time to leave us a review! We’re thrilled to hear that Tapcart has made it easier for you to stay connected with your customers and that our team has been a pleasure to work with.

August 13, 2024

Working with Tapcart has been a seamless and positive experience.

A special mention goes to Cole, who has been instrumental in our success with Tapcart. His deep knowledge of the platform and his patience in helping me understand its features have made a world of difference.

I highly recommend Tapcart to anyone looking to take their mobile presence to the next level.

Buddha Power Store
United States
About 4 years using the app
Tapcart replied August 22, 2024

Thank you for the glowing review and recommendation! We’re so happy to hear about your seamless experience with Tapcart, and we’re especially proud to hear Cole has made such an impact.

August 7, 2024

Going with Tapcart as our mobile app solution has been one of the best decisions we've ever made. It allowed us to monetize a whole new channel for us and gave our customers a much more personalized shopping experience with our brand. The feedback we have received from our customers has been outstanding. They're spending more on the app and we've seen a really high engagement rate. Best of all, we were even able to launch Tapcart in less than 2 weeks! It was that fast and easy.

The staff at Tapcart has been incredible, in particular our account rep Lauren, who is so knowledgeable, proactive and helpful to us - we can't thank them enough. We truly appreciate the partnership we have.

I would highly recommend Tapcart to any ecommerce business thinking about adding a native mobile solution. You'll see amazing results just like us.

Fame on Central
United States
About 1 year using the app
Tapcart replied August 13, 2024

Thank you so much for sharing your experience! We’re thrilled to hear that Tapcart has made such a positive impact on your business. It’s great to hear the launch was quick and easy, and that Lauren has been so helpful as well. We truly value your partnership and appreciate the recommendation!

August 19, 2024

Partnering with Tapcart has been a smooth and rewarding journey.

A huge shoutout to Tyler Iannantuono, whose expertise and patience have been game-changers in our success with the platform. His deep understanding of Tapcart's features has made all the difference.

I wholeheartedly recommend Tapcart to anyone eager to elevate their mobile presence.

ALBINO & PRETO
United States
5 months using the app
Tapcart replied August 22, 2024

Thank you for your kind words! We’re thrilled to hear about your rewarding experience with Tapcart, and we’re so glad Tyler’s expertise has made a difference.

July 15, 2024

Tapcart is an incredible app. Allows us to quickly launch a mobile app and cater better to our most loyal customers. The app pushes allow us to market to a select group effectively. Tyler Iannantuono is an amazing account manager who is always providing advice/insights to ensure we are getting the most out of our app. Couldn't recommend enough.

SoSweet
United Kingdom
Almost 2 years using the app
Tapcart replied July 24, 2024

Thank you for your glowing review! We're happy to hear that Tapcart has helped you effectively connect with your most loyal customers.

We appreciate your recommendation and are here to support you as your business continues to grow! And will be sure to give Tyler props as well. :)