Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and features like push notifications and a drag-and-drop layout designer. It's praised for its easy setup and efficient onboarding process. Many find it a valuable tool for boosting customer engagement and communication, and it's often used in Direct-to-Consumer (DTC) sales strategies. The app's team is consistently praised for their responsive and proactive customer service, including quick issue resolution and support in strategizing app launches.

August 18, 2017

Great company! Quick customer service and easy to use!

Posey And Pence
United States
9 months using the app
November 28, 2017

Such a user friendly app and really helps elevate my brand to the next level! The customer service is impeccable and they really do their homework on each brand to elevate your business to that next step. I would not be able to truly launch a complete lifestyle brand without an app and Tapcart has made the possibly a seamless next step. Thanks Tapcart!

Testsite Mvmt
United States
8 months using the app
October 13, 2017

Extremely happy with the app and overall experience working with Sina and the rest of Tapcart team.

The setup, configuration, and app submission process were easy and hassle-free. We didn't have any prior experience building and publishing apps, but the team at Tapcart were so helpful and guided us along the way.

I strongly recommend them to any store planning to expand their sale channels to mobile apps.

United Kingdom
8 months using the app
October 5, 2020

We're just getting started but the whole onboarding process has been SO easy. The team really spends time with you and treats you like a 'high-end' client. They hold Zoom calls, keep track of all integrations, set you up and checking in until everything is done. I'm really excited to launch our app and the format they provide looks SO clean and professional. The whole team is clearly super organized and just 'on it'. Special mention to our implementation specialist Megan H!!

Sarep + Rose
United States
26 days using the app
January 14, 2019

Great looking app with a clean and easy to use UI. We tried a few other options and Tapcart is by far the best one. We have been on the Tapcart Plus plan for three months now and are very satisfied. Will consider upgrading to the Enterprise plan soon. The support staff is awesome as well.

Jewelry Outlet
United States
4 months using the app
August 12, 2017

Great way to engage your most loyal customers!

United States
8 months using the app
October 23, 2017

Set the app, it was easy even for me. Customer support just fantastic, may be I am lucky, anyway I like them very much. Quick replay, fast action etc.
I love my new app, how it looks, operate and work. I wish it will be less per month (who do not want for free?) and work for Android (they promiss will be dome by 1 January 2018).

United States
7 months using the app
August 2, 2018

Tapcart makes it simple to create a beautiful, customizable app- even for someone like me with no developing experience! The support team is friendly and quick to respond, and they helped me to launch my app within a few weeks. I can't recommend Tapcart enough!

Pet Store 404041
United States
5 months using the app
August 3, 2018

So far the TapCart Team has taken good care of me as an app creator, their software is nice.

United States
5 months using the app
September 30, 2019

So far so good! We use Tapcart to build our mobile app on both iOS and Android system. It's super easy and convenient to set up and use because Tapcart emailed us instructions with many details. Also, Cole from Tapcart team answered my questions as well as solved my problems professionally. Thank you, team!

2 months using the app