Tapcart ‑ Mobile App Builder

Beautiful design but customers had problems entering their addresses. Support couldn't fix the bug. Now we have to find another app provider, set up the app, and migrate all of our clients asking them to download another app :(

A great app, and setting up was easy although it's a shame that you can't make many customization's yet as they are very limited. (In terms of my store at least).

Customer support could be better, in terms of responding to emails and customer queries. Takes a while for them to get back to you.

This app is amazing. got our app on the apple store and google in about 4 days. great customer service.

Un auténtico desastre. Han estado engañándonos durante 3 meses y hemos perdido nuestro tiempo y dinero. Me prometieron que la aplicación podía estar en español, pero no ha sido así. Hemos traducido toda la aplicación a español para ellos de manera gratuita y finalmente me dicen que no es posible implementar las traducciones. Voy a reclamar el dinero a Shopify, me siento estafado.

Loved the app and the team involved in building it! The push notifications and easy to build app template is really gonna drive more engagement!

I would not recommend this app to anyone. We have been using it for almost 6 months, and when we signed up, we were promised that we would be given a dedicated app manager, customizations would be made for us, and that an Android app would be released soon. Here we are months later and we have never received any contact from an app manager (though I've had the owners call me every time I email to point that out and promise that someone would reach out), our customizations haven't even be addressed, and an android app has never been mentioned since (which is very frustrating for customers). We paid extra to be on the Plus plan, which is NOT worth it. Overall, there were a lot of empty promises made, and communication has since stopped from Tapcart's end.

They once had a fast feedback and great understanding on their issues, however the quality and speed of customer service is now subpar.

Very easy to use and change as you need to update things, The tap cart team were so quick in setting things up for me and always so helpful!

Love the compatibility, and that I can focus on the artistic side with all of the hard work done.

Wish it had ability to create an app for Android but that doesnt change my 5-star experience

Tapacart is so disappointing, all they focus on is IOS and leave Android lacking features, if you want an app that has equal features on both IOS & Android don't take Tapcart you'll waste your money and time, They don't even provide Android SDK on Facebook & No deep links , what kind of a mobile developer who designs and forget some Android feature in this era?!
Another problem is that everything they offer is fixed they an't even allow you to pay them more money to get more customizations, the video blocks are a mess.
All this mess is tricky you find put these missing features after they have charged you fees, because they have to set up Facebook SDK, and in the end when you ask about android they start excuses that they will bling that features this year without even specifying, its so frustrating
It would be better if they stated it in description that they only give much focus on IOS
Their checkout process looks bad waste time for a user with small letters so difficult to read!