Reviews (474)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing mobile commerce with its user-friendly, no-code platform. They report increased conversion rates and average order values due to features like push notifications and real-time analytics. The app offers extensive customization, seamless integration with Shopify and tools like Klaviyo, Yotpo, and Fast Simon, and reliable performance during peak traffic. Support is praised for being responsive and proactive.

April 2, 2024

Tapcart has been a phenomenal service to use over the last year. The platform is easy to use, but most importantly the team has been incredible in terms of support and customization. Very happy to have made the decision to move forward with them, great group to work with!

Gamer Supps
United States
Almost 2 years using the app
Tapcart replied April 9, 2024

We're thrilled to hear that Tapcart has been such a phenomenal service for you over the past year! It's fantastic to know that our platform's ease of use and robust support have exceeded your expectations. We're grateful for the opportunity to work with you and appreciate your positive feedback. Thank you for choosing Tapcart – we look forward to continuing to support your success!

March 18, 2024

Tapcart is an amazing app for any merchants looking to make their way into the mobile market - especially since most customers are leaning into shopping through mobile apps. The onboarding process was completely smooth, and we have monthly check-ins with the team to ensure everything is running well and what we can improve on. With integrations like Klaviyo, Yotpo and Fast Simon - it was a no-brainer to use Tapcart to expand our business! Highly recommend!

707 Street
United States
About 1 year using the app
Tapcart replied March 20, 2024

Thanks for sharing your experience! We're thrilled to hear that Tapcart has been a valuable asset for your business.

If you ever need any further assistance or have suggestions for improvement, feel free to reach out. We're here to help!

April 19, 2024

The onboarding and launch was overall easy and smooth. The team is very responsive and is super helpful in working with our developers. We also appreciate that they have been adding new features frequently in the short period of time we've been using the app.

Great Garden Plants
United States
7 months using the app
Tapcart replied April 22, 2024

We're so glad to hear that the onboarding process went smoothly and that you're happy with the support from our team! Thanks for sharing your positive experience, and we look forward to continuing to support your journey with our app!

March 26, 2024

Absolutely a game changer and the support on promotions or custom code blocks has been outstanding. Let’s remind you we are very tech savvy, but this still was a way better choice than building our own and should we decide later they will help with that as well. The results, pricing and support make this and Alex is the key to this companies success

Speed Society
United States
Over 2 years using the app
Tapcart replied March 28, 2024

We're thrilled to hear that Tapcart has been a game-changer for your business! Our team is dedicated to providing exceptional support, and we're glad to hear that our efforts with promotions and custom code blocks have been outstanding. We'll be sure to give kudos to Alex!

Don't hesitate to reach out if you ever need anything from us!

March 26, 2024

We are OBSESSED with Tapcart! It has quickly become our most efficient channels in terms of CVR, LTV, and AOV. Our customers rave about the in-app experience and we've really been able to nurture our community through exclusive content, deals, and early access. Tapcart truly provides a white glove service and we couldn't recommend it enough to fellow brands looking to expand to a new, exciting channel.

ZOA Energy
United States
About 2 years using the app
Tapcart replied March 28, 2024

Thank you so much for the glowing review! We're thrilled to hear that Tapcart has become such a valuable asset to your business, driving efficiency and fostering strong connections with your community. We're here to continue providing top-notch service and support as you grow on our platform.

January 8, 2024

Tapcart is a great mobile app option for merchants that are looking to expand their means of marketing and selling points to customers! With it's ever expanding customizations, integrations, and beginner-friendly drag & drop features, this app will easily become a core part of your business model without even realizing it!

On top of the endless functionalities, customer service and support is unmatched. The team is very helpful and continues to make strides in any way necessary.

10/10 recommend Tapcart to any merchant on Shopify who is looking to step into introducing an app for their business.

The Saree Room
Canada
Over 2 years using the app
Tapcart replied January 10, 2024

Thank you so much for the positive review! We're thrilled to hear that Tapcart has become an integral part of your business model and call out for our Customer Success team. We appreciate your recommendation and look forward to continuing to support your business and overall growth!

March 12, 2024

We love Tapcart, it has streamlined our mobile app management process. Tapcart's user-friendly platform simplifies complexities. Some of the top value points: support with getting on the App Store, integrations, ease of design, and ongoing notifications for App Store maintenance/to-dos. Our account manager, Stephanie, continues to provide exceptional support and guidance throughout our experience. We will forever be loyal Tapcart partners!

MoxieLash
United States
About 3 years using the app
December 5, 2023

Tapcart is a must-have mobile app to integrate with your e-commerce strategy. We have been using Tapcart since 2020 and it is now a core part of our e-commerce business. The platform is extremely easy to use with drag & drop template features and their account managers are always very helpful and insightful. 10/10 recommend!

Reason Clothing
United States
About 3 years using the app
Tapcart replied December 7, 2023

Thank you for your review! We're thrilled to hear that Tapcart has become a vital part of your ecom strategy. We consider ourselves an extension of your team and value our partnership with Reason. Cheers to continous success with your mobile app!

April 1, 2024

Tapcart has been a turning point in our sales strategy, its usability is exceptional and allows you to do great things without investing large amounts of time. Thanks to the Tapcart team and especially to our Account Alex for his quick help and support and for giving us advice to implement new strategies and achieve success with our App. Without any doubt it was a great decision!

Saigu Cosmetics
Spain
10 months using the app
Tapcart replied April 9, 2024

We're so happy to hear that Tapcart has been a turning point for your sales strategy. It's great to hear that you find our platform's usability exceptional and efficient, saving YOU valuable time.

We're grateful for your appreciation of our team, especially Alex! Thank you for choosing Tapcart – we're excited to continue supporting your success!

March 9, 2024

Not only is this a great app to use to turn your online store into a mobile app easily, but the customer service that supports you and Tapcart is by far amazing!!! Would recommend Tapcart to anyone!

Ascent Nutrition
United States
9 months using the app
Tapcart replied March 11, 2024

Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with both our app and our Customer Success team. If you ever need anything else, don't hesitate to reach out. We appreciate your recommendation!