Reviews (485)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement, highlighting its user-friendly, no-code, drag-and-drop interface and seamless Shopify integration. They value the customization options, smooth app performance, and marketing tools like push notifications. The responsive customer support is also praised for quick issue resolution and effective communication, with continuous updates keeping the platform modern and effective.

March 15, 2024

Tapcart has been a great additional channel for us to expand our reach, providing a seamless avenue for customers to place orders via our app. Since launching two apps with them, we've seen a higher conversion rate and customer lifetime value (LTV) compared to our website. The team has been amazing to work with and keeps us updated on new product releases as well as works closely with us to build ...

Princess Polly USA
United States
Over 4 years using the app
Tapcart replied March 18, 2024

Thank you for the fantastic review! We're happy to hear that Tapcart has been such a valuable addition to your business, helping you expand your reach and drive higher ...

July 15, 2024

Tapcart is an incredible app. Allows us to quickly launch a mobile app and cater better to our most loyal customers. The app pushes allow us to market to a select group effectively. Tyler Iannantuono is an amazing account manager who is always providing advice/insights to ensure we are getting the most out of our app. Couldn't recommend enough.

SoSweet
United Kingdom
Almost 2 years using the app
Tapcart replied July 24, 2024

Thank you for your glowing review! We're happy to hear that Tapcart has helped you effectively connect with your most loyal customers.

We appreciate your recommendation and ...

July 11, 2024

Wow, what an amazing app! It has worked incredibly well for us. The team, especially Tyler I., our current Account Manager, has been exceptional. They have done an incredible job making it easy and fun for our customers to have a better shopping experience and to build long-lasting relationships with them by creating a mobile app with all our website information. Tyler ensures that our brand ...

SHUSHOP
United States
About 1 year using the app
Tapcart replied July 15, 2024

Thank you for your amazing review! We're thrilled that Tyler and our team have enhanced your customers' shopping experience.

We look forward to continuing to support you as ...

March 30, 2024

Tapcart gets it right everytime. From support to all the cool app features, it has been a God send for our business. On Black Friday 2023, tapcart literally saved us. Our online shopify store crashed several times throughout black friday and the app ran smoothly all day making sure we didn't miss a beat with our sales goals. Thank you for all the support and great service. Maekaeda

Brown Sugar Babe
United States
Over 1 year using the app
Tapcart replied April 9, 2024

We're thrilled to hear that Tapcart has been such a game-changer for your business! We're especially glad to hear that Tapcart came through for you during the crucial BFCM ...

March 29, 2024

Tapcart is a fantastic and simple integration to give your customers a fantastic mobile experience (as well as unlocking another stream of revenue for you) It is super simple to use with prebuilt drag and drop templates to quickly build out your pages But also have more robust features that allow you to customize your app to fit your business needs! They also have fantastic Customer Service and ...

MTN OPS
United States
Over 2 years using the app
Tapcart replied April 9, 2024

We're thrilled to hear Tapcart has revolutionized your mobile experience and boosted revenue! It's great to hear that you've had such positive interactions with our Customer ...

March 20, 2024

We've been trying to get an app going for several years now but being such a large store with so much inventory, it had been a huge task in the past. The talented folks at Tapcart were able to help us set up most of what we were looking for in an app without an excessive amount of legwork on our part.

Fast forward 7 months and our app is continually growing. We're not where we want to be just ...

BodyCandy
United States
11 months using the app
Tapcart replied March 25, 2024

Thank you for the 5-star review and for sharing your experience with Tapcart! It's great to hear about your app's growth, we're here to support you every step of the way as ...

August 19, 2024

Partnering with Tapcart has been a smooth and rewarding journey.

A huge shoutout to Tyler Iannantuono, whose expertise and patience have been game-changers in our success with the platform. His deep understanding of Tapcart's features has made all the difference.

I wholeheartedly recommend Tapcart to anyone eager to elevate their mobile presence.

ALBINO & PRETO
United States
5 months using the app
Tapcart replied August 22, 2024

Thank you for your kind words! We’re thrilled to hear about your rewarding experience with Tapcart, and we’re so glad Tyler’s expertise has made a difference.

March 18, 2024

Tapcart is an amazing app for any merchants looking to make their way into the mobile market - especially since most customers are leaning into shopping through mobile apps. The onboarding process was completely smooth, and we have monthly check-ins with the team to ensure everything is running well and what we can improve on. With integrations like Klaviyo, Yotpo and Fast Simon - it was a no- ...

707 Street
United States
About 1 year using the app
Tapcart replied March 20, 2024

Thanks for sharing your experience! We're thrilled to hear that Tapcart has been a valuable asset for your business.

If you ever need any further assistance or have ...

June 6, 2024

Tapcart has been an excellent partner. The platform is user friendly and very easy and efficient to manage. Support is responsive in the event that we experience any issues, which is rare. Highly recommend!

local eclectic
United States
Almost 6 years using the app
Tapcart replied June 10, 2024

Thank you for your wonderful review! We're glad to hear you find Tapcart user-friendly and our support team responsive. We appreciate your recommendation and look forward to ...

May 17, 2024

Having our store mobile app with Tapcart has been a game-changer for our business. The platform is incredibly user-friendly and easy to set up. Tapcart has significantly improved our customer engagement.

One of the standout aspects of Tapcart is their responsiveness. Any time we've had a question or needed support, their team has been quick to assist, ensuring that everything runs smoothly. A ...

CV Linens
United States
About 2 years using the app
Tapcart replied May 20, 2024

Thank you for your wonderful review! We're thrilled to hear that Tapcart has been a game-changer for your business and that our support team, especially Cole, is there ...