Reviews (340)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming their Shopify store into a mobile app without coding skills. They praise its user-friendly interface, regular updates, effective push notifications, and responsive support team. The customization options help maintain brand identity, while the analytics dashboard optimizes sales strategies. The drag-and-drop editor is particularly noted for its simplicity, enhancing mobile engagement and conversions.

December 12, 2024

Tapcart has completely transformed how we connect with our customers! Setting up our mobile app was a breeze thanks to their intuitive platform. Since launching, we’ve seen a noticeable boost in customer engagement and loyalty.

Dapper Boi
United States
Over 1 year using the app
Tapcart replied December 18, 2024

Thanks for the awesome feedback! We’re so happy to hear Tapcart has transformed the way you connect with your customers. It’s great to see the boost in engagement and loyalty—excited to continue supporting your success!

August 22, 2024

We’ve been using TapCart to run our Shopify store’s app for over a year now, and we couldn’t be happier! The platform offers fantastic customization, performance, and features, but what really stands out is the support.

Our TapCart representative, Lauren, goes above and beyond to ensure we always get the care we need. Whether it’s a quick question or a complex issue, she’s always there with helpful advice and solutions. It’s refreshing to work with a company that proactively offers support and optimization tips, rather than making you jump through hoops to get assistance.

TapCart has truly helped us take our mobile app to the next level, and we highly recommend it to any Shopify store owner looking to enhance their mobile presence.

Seeking Health
United States
Over 1 year using the app
Tapcart replied August 27, 2024

Thank you for the amazing review! We’re thrilled to hear that Tapcart has taken your mobile experience to the next level, and we’re so glad Lauren has been such a great support.

We look forward to continuing to support you as your business grows!

August 23, 2024

We have been using Tapcart for over a year and a half, and we couldn't be more pleased with the results. The app provides an excellent shopping experience for our customers, with an intuitive and user-friendly interface that is particularly appreciated by our older clientele. Additionally, Tapcart has proven to be a highly effective sales channel, significantly contributing to increased sales for our business.

I would also like to express my gratitude to the Tapcart support team for their exceptional handling of all our support tickets. Their responsiveness and efficiency have been outstanding. Special thanks to Halle Lawnhurst for offering valuable insights to our marketing team and for educating us on new features. Her expertise has been incredibly beneficial.

We highly recommend this app!

Jack's Surfboards
United States
Over 2 years using the app
Tapcart replied August 27, 2024

Thank you for your glowing review! We’re happy to hear that Tapcart has enhanced your customers’ shopping experience and contributed to your sales growth. We love to hear that Halle and our support team have made such a positive impact on your experience.

We're always here to support you!

September 30, 2024

Working with Tapcart has been a fantastic experience. This is our first app, and they've been incredibly helpful from the very beginning, guiding us every step of the way. Our customer success manager, Halle, has been a pleasure to work with, always bringing best practices to our partnership. We look forward to continuing our success together!

Aromatics International
United States
Over 2 years using the app
Tapcart replied October 21, 2024

Thank you for the kind review! We're thrilled that your first app experience with Tapcart has been so positive, and it’s wonderful to hear how much Halle’s guidance and best practices have helped. We’re excited to see what we can achieve together moving forward!

August 13, 2024

Working with Tapcart has been a seamless and positive experience.

A special mention goes to Cole, who has been instrumental in our success with Tapcart. His deep knowledge of the platform and his patience in helping me understand its features have made a world of difference.

I highly recommend Tapcart to anyone looking to take their mobile presence to the next level.

Buddha Power Store
United States
About 4 years using the app
Tapcart replied August 22, 2024

Thank you for the glowing review and recommendation! We’re so happy to hear about your seamless experience with Tapcart, and we’re especially proud to hear Cole has made such an impact.

August 27, 2024

If you are considering adding on an mobile app for your store. The only choice is tapcart. Any other app will not come close. It’s as simple as making the initial choice to use Shopify. The team and support are fantastic, if you’re extremely lucky you will receive Tyler Iannantuono as your account manager. Tyler has gone above and beyond to keep our team up to date on best practices and make sure we have been positioned to maximize the impact of tapcart across all of our channels. He is highly driven to help his clients succeed also aided in adjusting his advice to fit our brand, as opposed to a one size fits all approach that most account reps take.

RTA
United States
About 1 year using the app
Tapcart replied August 30, 2024

Appreciate the awesome review! We're thrilled to hear that Tapcart has exceeded your expectations and that Tyler's personalized support has made such a positive impact. He's an incredible addition to our team and any brand he works with. We’re excited to continue supporting your success and growth!

November 20, 2024

Tapcart features really help us to boost our sales and engage with our customers. The app is user friendly and its dashboard very insightful. Tapcart also able to integrate with many apps that can help us enhance our customer experience.

Furthermore, the teams are really helpful and responsive regarding any issues or updates.

Benang Jarum
Indonesia
6 months using the app
Tapcart replied December 3, 2024

Thank you for your feedback! We’re so glad to hear that Tapcart has helped boost your sales and customer engagement while enhancing the overall experience. It’s great to know our integrations and responsive team have been valuable to your success. We look forward to continuing to support your growth!

March 28, 2025

CastleFlexx is a top 1% chronic pain solution and we trust TapCart with our app business 100%.

Castle Flexx
United States
Almost 2 years using the app
Tapcart replied April 9, 2025

Thank you for the incredible endorsement! We’re honored to support CastleFlexx and grateful for your trust in Tapcart. We look forward to continuing our partnership!

November 19, 2024

Tapcart is insanely user friendly - plus - our onboarding experience and continued support from our account manager Alex is unparalleled. He's always available and ready to help with any question or task we may pitch his way.

Ugly Duckling Nails Inc.
Canada
8 months using the app
Tapcart replied November 21, 2024

We’re thrilled to hear you’re enjoying Tapcart’s user-friendly platform and that Alex has provided incredible support. We’re proud to have him on our team and look forward to continuing to support your success!

November 20, 2024

100% Recommend. I have a account manager Alex who is super diligent and helpful. The app itself has our best conversion rates and AOV's, roughly 10% more than the store. This is a low hanging fruit every ecom store needs.

VIRUS USA
United States
9 months using the app
Tapcart replied November 21, 2024

It’s great to hear that the app has driven higher conversion rates and AOV's for your business. We’re glad Alex’s diligence and support have made a difference. Excited to see your continued success with Tapcart!