Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customization options, and features like push notifications and a drag-and-drop layout designer. It's praised for its easy setup and efficient onboarding process. Many find it a valuable tool for boosting customer engagement and communication, and it's often used in Direct-to-Consumer (DTC) sales strategies. The app's team is consistently praised for their responsive and proactive customer service, including quick issue resolution and support in strategizing app launches.

August 9, 2022

LOVE - we just launched and we are thrilled at the process. We are crossing our fingers that this will help grow our audience and company. Thank you, thank you!

Boutique Skin Envie
3 months using the app
August 12, 2022

Easy to implement and very easy to use. Team was extremely efficient and delivered the project on time as promised. Val is very knowledgeable and helpful

Planet Beauty
United States
About 2 months using the app
August 31, 2022

As a small team of 5, we never thought we would have the human capital or technical capacity to build an app... Megan and the TapCart team helped take care of everything. Stoked on how everything turned out. Have a day!

Duvin Design Co.
United States
About 1 month using the app
March 8, 2022

I have had nothing but a positive experience with Tapcart. I started on the lowest plan almost a year ago and have since grown into Enterprise. The cost is a no-brainer. The app easily accounts for more than half of our sales and was instrumental in scaling our brand fast. Having a dedicated account manager is the best part, as they take a great interest in the brand and how to make the experience the best not just for us but our customers as well. This is the future of ecommerce.

Cardinal Record Company
United States
Over 1 year using the app
October 25, 2021

As a firm brick-and-mortar business, we never expected online sales to be a significant portion of our business. It is now! Buying habits of customers are changing and expect an option to buy online, we couldn't be happier with the ease that Tapcart allowed us to deploy and build an additional sales channel.

The Track & Fat Daddy's
United States
About 4 years using the app
April 7, 2022

The tapcart mobile app is very easy to use, it meets all my needs, and provides more than expected and very valuable features. The staff are very enthusiastic to solve the problem, and the whole work flow is very smooth and reasonable. Simple to use and very friendly to inexperienced people. Of course, you can also make very professional designs and functions.

Hong Kong SAR
10 months using the app
October 29, 2021

One of THE BEST SERVICES on Shopify! We started working with Tapcart when they were just starting. Since then, all aspects of our experience have been amazing!

Almost 4 years using the app
December 2, 2021

Absolute pleasure working with the Tapcart team especially Cole. We have had the app for a long time but Cole never gave up contacting us to help us get the most out of the app. We are seeing great progress and I highly recommend Tapcart. The app is user friendly and all analytical tools are there for you too.

Scarlett & Jo
United Kingdom
Almost 3 years using the app
July 15, 2022

The Tapcart team helped us stand up our app super-fast with not much work - very plug and play. Looking forward to seeing our business grow as a result!

Jack Archer
United States
2 months using the app
June 6, 2022

The team was incredible and there every step of the way to help us set up our app. The interface is very easy to use, meets nearly all of our needs as an e-commerce brand and it's very easy to manage in-house after our launch handover.

Naked Harvest Supplements
4 months using the app