Reviews (335)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming their Shopify store into a mobile app without coding skills. They praise its user-friendly interface, regular updates, effective push notifications, and responsive support team. The customization options help maintain brand identity, while the analytics dashboard optimizes sales strategies. The drag-and-drop editor is particularly noted for its simplicity, enhancing mobile engagement and conversions.

July 11, 2024

Wow, what an amazing app! It has worked incredibly well for us. The team, especially Tyler I., our current Account Manager, has been exceptional. They have done an incredible job making it easy and fun for our customers to have a better shopping experience and to build long-lasting relationships with them by creating a mobile app with all our website information. Tyler ensures that our brand stays on top of the latest e-commerce and marketing trends by implementing all the necessary features and strategies into our mobile app.

SHUSHOP
United States
About 1 year using the app
Tapcart replied July 15, 2024

Thank you for your amazing review! We're thrilled that Tyler and our team have enhanced your customers' shopping experience.

We look forward to continuing to support you as your business grows!

July 18, 2024

Overall the app works well - we're still on a more basic plan so there are some limitations (hence the 4*), but looking into possibly upgrading to get the full works soon.
What is great is the dedicated service provided - our account manager Tyler works closely with us with regular calls to share ideas, best practices and support for our campaigns - he's been a massive help to understand how we can get the most out of our app and subscribers.

Goddiva
United Kingdom
Over 3 years using the app
Tapcart replied July 24, 2024

Thank you for your review! We're glad Tapcart is serving you well overall, and Tyler has been a massive help. As your business continues to grow and you consider upgrading for more features, we're always here to help!

Cheers!

March 15, 2024

Tapcart has been a great additional channel for us to expand our reach, providing a seamless avenue for customers to place orders via our app. Since launching two apps with them, we've seen a higher conversion rate and customer lifetime value (LTV) compared to our website. The team has been amazing to work with and keeps us updated on new product releases as well as works closely with us to build out features for our ever-evolving needs. I would highly recommend Tapcart for any brand looking to launch a mobile app!

Princess Polly USA
United States
Over 4 years using the app
Tapcart replied March 18, 2024

Thank you for the fantastic review! We're happy to hear that Tapcart has been such a valuable addition to your business, helping you expand your reach and drive higher conversion rates and LTV. It's great to know that our team's support and collaboration have been instrumental in meeting your needs. We appreciate your recommendation and are excited to continue working with you to achieve your goals.

If you ever need anything, feel free to reach out. Thanks for choosing Tapcart!

October 25, 2021

As a firm brick-and-mortar business, we never expected online sales to be a significant portion of our business. It is now! Buying habits of customers are changing and expect an option to buy online, we couldn't be happier with the ease that Tapcart allowed us to deploy and build an additional sales channel.

The Track & Fat Daddy's
United States
About 4 years using the app
July 11, 2022

Alex Abid our account manager was great. Always coming out with new ideas to improve the revenue and sessions

KOI footwear
United Kingdom
Over 3 years using the app
November 17, 2022

One of my very favorite apps! Great value, extremely reliable, and so easy to use. We love our Tapcart app!

Beast & Buckle
United States
About 3 years using the app
Tapcart replied November 21, 2022

We love that you are enjoying the app! We hope you crush it this BFCM!

March 12, 2024

We love Tapcart, it has streamlined our mobile app management process. Tapcart's user-friendly platform simplifies complexities. Some of the top value points: support with getting on the App Store, integrations, ease of design, and ongoing notifications for App Store maintenance/to-dos. Our account manager, Stephanie, continues to provide exceptional support and guidance throughout our experience. We will forever be loyal Tapcart partners!

MoxieLash
United States
About 3 years using the app
December 5, 2023

Tapcart is a must-have mobile app to integrate with your e-commerce strategy. We have been using Tapcart since 2020 and it is now a core part of our e-commerce business. The platform is extremely easy to use with drag & drop template features and their account managers are always very helpful and insightful. 10/10 recommend!

Reason Clothing
United States
About 3 years using the app
Tapcart replied December 7, 2023

Thank you for your review! We're thrilled to hear that Tapcart has become a vital part of your ecom strategy. We consider ourselves an extension of your team and value our partnership with Reason. Cheers to continous success with your mobile app!

February 28, 2024

Great service, and great product. Help us provide customers a quicker option to shop with us.

Pier 1
United States
About 3 years using the app
Tapcart replied March 1, 2024

Thanks for the great review! We're so happy to hear that we're making your customers' experience seamless too.

July 12, 2021

Using Tapcart has had a huge positive impact on our store and our online sales. The app is very easy to use, with in-app design customisation as easy as drag & drop, and push notifications a breeze to design, schedule and send. We have seen a huge growth in sales in the last few months following our use of the Tapcart platform, and this is a credit to both their great app and the help of Cole in planning and developing our app strategy. For anyone on the fence about utilising a mobile app as a sales channel, I highly recommend that you take the jump with Tapcart.

Throwback
Australia
Almost 3 years using the app