Reviews (475)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing mobile commerce with its user-friendly, no-code platform. They report increased conversion rates and average order values due to features like push notifications and real-time analytics. The app offers extensive customization, seamless integration with Shopify and tools like Klaviyo, Yotpo, and Fast Simon, and reliable performance during peak traffic. Support is praised for being responsive and proactive.

April 15, 2021

It is so user friendly and easy to use. I have really enjoyed building our customer base and seeing the instant results.

Tiny Trendsetter
Canada
Over 5 years using the app
August 7, 2019

The app is easy to customize and provides most everything you need for a mobile app connected to shopify. The customer service has been very responsive and has helped us with the setup and customization. Excellent service

Bella Rose Boutique
United States
About 5 years using the app
July 23, 2019

Since the time I first installed it until now, they are continuously upgrading and improving. They have a great roadmap ahead of them and I cannot wait to see what's next. Great customer service. Cole is awesome.

DanceWear Corner
United States
About 5 years using the app
December 8, 2017

Sina and his team really helped us out in getting this launched before the Holidays, and it was great! It's a unique way for e-com stores to stay engaged with their customers through another medium! Appreciate all their help!

Myclo Company
United States
About 5 years using the app
January 25, 2018

Very easy to work with, and very helpful in launching and promoting your iPhone app. Looking forward to the Android version!

Dr Cowans Garden
United States
Almost 5 years using the app
January 13, 2020

Fantastic service especially from Cole every time there was a issue he fixed it quick so I could get back on task

Player1NE Streetwear
United States
Almost 5 years using the app
July 29, 2019

Wonderful App and awesome customer service from the support team. They assisted me in everything I asked so far, and always open to future request. Thank you very much!

Shapermint
United States
Over 4 years using the app
December 6, 2017

Ok. So we tried the app on our store and realized we weren't ready yet for the app launching, we were missing images and design issues. Once we notified the tapcart team about our delay they immediately pitched in and helped us with the missing designs. Overall the team has been very responsive and helpful.

Mi Bebe Market
Panama
Over 4 years using the app
July 22, 2017

I have tried other similar apps and ended up paying big bucks without an app. I would give a big 5 star for Tapcart! Their customer service is top! Sina & Eric went out of their ways to help me to get it set up. They call in Apple on my behalf and follow up on progress. I have absolutely no clue how to set up an app and not in a million years would I thought I could launch an app with their help so easily! Definitely a hassle-free, user friendly app! Thank you so so much!!

Goodnightmacaroon
Hong Kong SAR
Over 4 years using the app
October 23, 2017

Definitely worth the money!
The initial process was a bit more complicated and took longer than I expected, but the Tapcart team took care of everything and answered all of my questions quickly. I was nervous about spending the extra money each month, but the app paid for itself within the first 24 hours and my customers are loving it. It's so much more streamlined and more user friendly than the mobile version of my website and I get nothing but compliments. Couldn't be happier!

Twinkle Apothecary
United States
Over 4 years using the app