Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly dashboard, customization options, and seamless Shopify integration. The push notification feature is highlighted for boosting sales and engagement. Merchants report increased customer retention and improved customer experience. The app's reliable performance, real-time updates, and conversion tracking are also valued. The customer service and design team are praised for their efficient and supportive setup assistance.

July 10, 2019

I cannot express how grateful I am for the team behind TapCart.
They will go above and beyond to make sure you are happy, Customer service is amazing
Response is quick and proficient

Def recommend them do not think twice!

KASELiT
United States
About 3 years using the app
November 27, 2017

I've been playing around with the app idea for quite some time. I've spoken to many apps here on Shopify that provide this service, and all of them were either missing a feature or two that was crucial to my business (such as live chat button, or my policies listed on the app), or they were open to adding those for me, but for a cost (as high as $9000 is what one of the apps quoted me).

If I were going to spend that much, i wanted to then hire my own developers and do my own app. With the holidays coming up and the busy season, I put it on the back burner.

But then somehow came across TapCart and was intrigued. I downloaded the trial and messed with it for a bit. I figured there was no harm in sending them a message asking about some of the features I wanted and there were two things that stood out to me the most:
1. they respond IMMEDIATELY. Music to my ears right there and then, because if there are ever issues in the future, I know they'll be there to assist right away. That's a huge plus.
2. They were accommodating in all of my requests. I even offered to pay them extra to implement those changes but they did them within a few hours! Very very impressive.

So my overall experience, absolutely AMAZING! Esp for the price that they are charging! Mind blowing!

You have got to get it! Thank me later.
This is absolutely not a paid review, nor a collaboration, or partnership. Truly just an honest review from a fellow business owner.

Egreis

Itty Bitty Toes
United States
About 3 years using the app
June 8, 2017

Amazing customer service and seamless integration with our site. Having tested multiple app services, none compare to this. Very happy with the setup!

Rayhardy
Australia
Almost 3 years using the app
June 27, 2022

The team are great to work with and the app is doing its job. Users take to it naturally and it accounts for a significant portion of our sales.

theorangeroom
Germany
Almost 3 years using the app
July 12, 2021

Using Tapcart has had a huge positive impact on our store and our online sales. The app is very easy to use, with in-app design customisation as easy as drag & drop, and push notifications a breeze to design, schedule and send. We have seen a huge growth in sales in the last few months following our use of the Tapcart platform, and this is a credit to both their great app and the help of Cole in planning and developing our app strategy. For anyone on the fence about utilising a mobile app as a sales channel, I highly recommend that you take the jump with Tapcart.

Throwback
Australia
Almost 3 years using the app
August 20, 2020

Tapcart has been a great additional channel for us to expand our reach and allow customers the ease of placing their orders on the app. Since we upgraded to the Enterprise model, we have seen 8X - 10X increases in sales due to the design help from the Tapcart team as well as keeping us informed and updated on new product releases and integrations. I would highly recommend Tapcart!

Spongellé
United States
Almost 3 years using the app
September 7, 2017

Amazing service. more then just an App developer.
Tapcart will set your app up with all the tools and support you need for marketing. Creating an app is one thing, getting your customers to download your app is another.
Tapcart walked us through every single step to set up the app and supported us with a customized 'digital assets package' with images and suggested posts for us to upload to Instagram / Facebook / EDMs and our website. Our experience couldn't have been better. Thank you!

Foodcraft
Hong Kong SAR
Almost 3 years using the app
December 2, 2021

Absolute pleasure working with the Tapcart team especially Cole. We have had the app for a long time but Cole never gave up contacting us to help us get the most out of the app. We are seeing great progress and I highly recommend Tapcart. The app is user friendly and all analytical tools are there for you too.

Scarlett & Jo
United Kingdom
Almost 3 years using the app
February 29, 2020

I want to convey my POV to the developers, $99 per month, in INR it is 7000 per month, INR 84000 annually, think of revisiting your pricing policy, with that amount one can built their own app, Saas always work if it is reasonable priced.

Uniform Sarees
India
Almost 3 years using the app
July 16, 2018

Really great experience. Our account manager is very responsive and answered all our questions very quickly. We just launched our App but overall, the customer service is great and the interface really easy to use! Highly recommend!

Nouvel Heritage
United States
Over 2 years using the app