Point of Sale , 446 reviews

Overall rating
4
Counts per rating level
  • 47% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 24% of ratings are 1 stars
November 8, 2023

Been using this app for years & love it. I use the LITE version It has its limitations. I was using the full version before when we had retails stores but now, we are online only. But we do still use it when we do events. I believe if you use the POS & Card Reader together the full version should be FREE.

Zabel Designs
Australia
Over 5 years using the app
September 16, 2023

I love Shopify, making the switch over has been amazing, I have made all my girlfriends with shops convert too! Point of Sale is great, I wish there was a way though to mark items on sale directly from an iPad, instead of getting on to the Shopify website on a computer, and also show how much a discount is on each individual item, instead of just showing the amount off at the bottom total. but besides that, its amazing

Meraki Co.
United States
About 3 years using the app
Shopify replied September 20, 2023

Hey Meraki Co. Thank you kindly for your feedback, we are so happy you enjoy Shopify! I completely understand the need for discounting items directly from your iPad so I'm glad to submit this feedback to our development team.

October 7, 2023

I am on the lite (free) plan, There are serious limitations and connection problems if you sell and track inventory items, but when you know that limitation you can adjust your checkout sequence to accommodate for them and I wish we could "fulfill" orders for pickup on the free plan without using a second app, but I can't say enough good things about Shopify POS. Their platform truly understands the importance of a quick and seamless checkout process. I would rate it 4.5 stars

Pyramid Comics & Cards
United States
Over 3 years using the app
November 18, 2023

Shopify POS is user friendly and works great at our Pop Up Markets. We really enjoy the new feature of having the customer be able to see the screen as they are checking out.

Graceful Designs Est. 2020
United States
Over 3 years using the app
November 25, 2023

It is a good POS system to run in a store where you are selling items and services both in store and online. So far the only thing I haven't been able to figure out is a way to put in a payment plan option (through the store itself) where it will keep the balance of what is still owed.

Star Light Technologies inc.
United States
12 months using the app
Shopify replied November 27, 2023

Hi, there! Thanks for taking the time to leave your review, we greatly appreciate it! Currently, we don't have an installments option for the POS itself, however, I will absolutely pass that on to our developers on your behalf! - Skye

September 10, 2023

We have been using Shopify for 5 years now, We are happy overall, one thing I would like to see them add is a contact number for support. Last week in our area there was a major outage for another POS system, several stores had to close, we had a great day and out sales were up 20% for the day!

Jimberly's Boutique
United States
About 6 years using the app
November 7, 2023

I really like the POS some things are a bit frustrating trying to add collections and all you have to do and can never talk to a human always a chat bot that never helps

The Classy Cactus & Co.
United States
Almost 4 years using the app
Shopify replied November 8, 2023

Thank you for reaching out and bringing this to our attention. If you find it a bit frustrating to add collections on the Shopify POS app, then we'd recommend using the Shopify mobile app (https://shopify.link/PdVk) as it can provide a closer experience to the Shopify admin. That being said, if you need further support and/or you'd like to chat with one of our advisors, then we'd be happy to continue assisting you through live chats. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and let our automated chat know where you need help with. From there, simply login to your account and follow the onscreen prompts until an option to chat with an advisor appears. Cheers. -Elias, Shopify Support

September 27, 2023

Prior to Shopify FOH our online retail and in store retail were 2 different channels. This meant no data was being shared across and also no integrated payments. Since using Shopify FOH we have grown our customer database and our direct sales from our newsletter database has doubled over the first year.

Pepo Farms
Australia
Over 2 years using the app
September 8, 2023

While my experience with Shopify POS has generally been positive, there are a couple of challenges. The barcode reading feature doesn't always work smoothly, and I've noticed that tap pay often disables itself. Additionally, toggling back and forth between functions seems to generate false abandoned carts, which can be a bit frustrating. It's worth noting that these issues seem to be affecting my business, so I'd appreciate any insights or solutions to improve these aspects of the system.

StylesbyRichLife
United States
Almost 3 years using the app
Shopify replied September 14, 2023

Thanks for bringing this to our attention and taking the time to write a review. I am going to provide this as a suggestion to our developers to have this looked into further. With that being said, I encourage you to speak with our live support about these issues that you are experiencing: https://shopify.link/mLA. This will allow our support to take a further look into the setup of the online store to advise further. We appreciate you providing your feedback about the application. -Ollie, Shopify Support

September 10, 2023

We've been using the POS system for the last 18 months. This was our second smart POS system but the first that integrated inventory between website and retail store. The integration has been a blessing and we have found a tremendous amount of value in having one system. While there are enhancements and quality of life improvements that we would like to have, the Point of Sale is in a place where we can use it for 100-200 transactions per day without any significant issues.

We currently have three registers (all iPads) with Bluetooth card readers, 2D scanners, and Epson receipt printers.

Stage Stop Candy
United States
Over 1 year using the app