Reviews (521)

Overall rating
3.6
Counts per rating level
  • 48% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 25% of ratings are 1 stars
December 17, 2023

Makes retailing esp. multiple locations swift, provided set ups are correctly.

Regards

Sol le Luna Concepts
Botswana
About 5 years using the app
December 20, 2023

I would recommend Shopify to someone else. It's easy to use once you apply yourself.

All My Relations
Canada
4 months using the app
December 14, 2023

So far i love it. Easy professional and quick

Tebeur Fashion & Accessories
United States
2 months using the app
October 21, 2023

It's a solid POS App, but you guys keep tweaking, and sometimes more is... more. Like that Blue Arrow button you have to tap after you enter your pin. Why is that necessary? I f you enter a correct pin the main checkout screen should simply open. No need for the extra step.

HUZZAH! Toys
United States
Almost 10 years using the app
December 7, 2023

largely works. sometimes devices randomly disconnect. suggest working on app speed, scanning an item can sometimes takes an extended period of time before appearing in the basket to checkout.

J2Games
United States
Almost 7 years using the app
November 28, 2021

Love the app. Helps me keep up with inventory and let's me make sales on the go! I would love app, but would love some minor features without having to upgrade am entire plan.

A'sha Collection Online
United States
Over 6 years using the app
December 16, 2020

I do not thing that the Pro version should be such a significant upcharge. The functionality is fine but there are already attempts to upgrade my recurring charges all the time and this would DOUBLE my monthly costs. I would also be much more likely to use the Shopify tap and chip etc. if they were more competitive i.e. NOT just the same as Visa and Mastercard through other terminal providers. Shopify is already deep enough in my pockets - if they offered a really good deal (say 1%) on Credit Card fees it would be a no-brainier. Who DEOSN'T like one stop and integration?

RepRap Warehouse
Canada
Over 5 years using the app
September 20, 2023

so far good but i have one major issue with the app.

the shopify pos only shows a certain amount of sold items on the screen. If a customer purchases e.g. 13 different items the pos won't list all 13 items, only 10 items. This is a major issue and needs to be fixed as staff won't be able to check if they have charged correctly. I hope this can be fixed so I can give it a 5 star

Luna & Soul
Australia
About 5 years using the app
Shopify replied September 22, 2023

Hi, there! We're happy to hear that you're enjoying the app. In regards to the issue you mentioned, we'd be happy to learn more. To do so, kindly reach out to our support team via the Help Center right here (https://shopify.link/YWD7). From there, reach out to the virtual Shopify assistant and type in "Contact Support". You will be able to follow the steps to get in touch with our team. -Mac, Shopify Support

February 24, 2018

I am new to Shopify recently opening my store. I loved that I could take credit card payments locally and got the free e-reader in. It is very easy to use and I have not had any trouble getting payments through. I had set up the payments to go to a savings account and one made it there. Then, there I received a notification that there was a problem so moved it to a personal checking account which worked. Looks like I will need to open a business checking account which I had not planned to do for awhile. If that snafu hadn't happened, I would rate it a 5 star. So far, so good.

April B Collection
United States
Almost 5 years using the app
December 3, 2020

Good overall but there are some shortcomings in flexibility. Need to be able to adjust pricing and taxability on the fly. Could use more robust reporting.

Fairen Del
United States
Almost 5 years using the app