Reviews (398)

Overall rating
2.8
Counts per rating level
  • 48% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 26% of ratings are 1 stars
October 21, 2023

It's a solid POS App, but you guys keep tweaking, and sometimes more is... more. Like that Blue Arrow button you have to tap after you enter your pin. Why is that necessary? I f you enter a correct pin the main checkout screen should simply open. No need for the extra step.

HUZZAH! Toys
United States
Almost 10 years using the app
December 7, 2023

largely works. sometimes devices randomly disconnect. suggest working on app speed, scanning an item can sometimes takes an extended period of time before appearing in the basket to checkout.

J2Games
United States
Almost 7 years using the app
December 16, 2020

I do not thing that the Pro version should be such a significant upcharge. The functionality is fine but there are already attempts to upgrade my recurring charges all the time and this would DOUBLE my monthly costs. I would also be much more likely to use the Shopify tap and chip etc. if they were more competitive i.e. NOT just the same as Visa and Mastercard through other terminal providers. Shopify is already deep enough in my pockets - if they offered a really good deal (say 1%) on Credit Card fees it would be a no-brainier. Who DEOSN'T like one stop and integration?

RepRap Warehouse
Canada
Over 5 years using the app
December 17, 2023

Makes retailing esp. multiple locations swift, provided set ups are correctly.

Regards

Sol le Luna Concepts
Botswana
About 5 years using the app
September 20, 2023

so far good but i have one major issue with the app.

the shopify pos only shows a certain amount of sold items on the screen. If a customer purchases e.g. 13 different items the pos won't list all 13 items, only 10 items. This is a major issue and needs to be fixed as staff won't be able to check if they have charged correctly. I hope this can be fixed so I can give it a 5 star

Luna & Soul
Australia
About 5 years using the app
Shopify replied September 22, 2023

Hi, there! We're happy to hear that you're enjoying the app. In regards to the issue you mentioned, we'd be happy to learn more. To do so, kindly reach out to our support team via the Help Center right here (https://shopify.link/YWD7). From there, reach out to the virtual Shopify assistant and type in "Contact Support". You will be able to follow the steps to get in touch with our team. -Mac, Shopify Support

August 28, 2023

Simple à installer, à paramétrer. fait très bien le job. Des améliorations seraient à apporter au niveau de shopify d'une manière générale, par exemple : pouvoir gérer des prix différents entre boutique on-line et PDV, lorsqu'un client ouvre un compte en boutique qu'il soit automatiquement taggé PDV pour que l'on puisse distinguer les clients boutique physique des clients web.

B.B.N des vins en Bio, Biodynamie et Nature & des livres
France
About 4 years using the app
December 2, 2021

I really love the POS app. I use it on my iPhone during my pop-up events. Since upgrade to iPhone 12, though, my tap and chip no longer will connect. I've seen this is a common issue on various message boards, etc, with still no resolution. Luckily I still had my chip + swipe that I can use, but it's frustrating not being able to take digital payments like google and Apple anymore.

Lil Boat Boutique
United States
About 4 years using the app
December 4, 2020

It works great, however it would be good to get an email to remind us when an update needs to be done.

Timmy's Place
Canada
Over 3 years using the app
November 7, 2023

The app is perfect, except for one thing. You can not exchange a product in POS Lite. To be able to exchange an item, you need to upgrade to Pro, for 85$, just to have that one feature, and that I feel is too much.

Adtitude Sport
South Africa
Over 3 years using the app
Shopify replied November 8, 2023

Thank you for taking the time and sharing this feedback. We understand that you feel having to use POS Pro for the exchange feature costs too much, and we'd be happy to share your feedback with our development team. If you have any other feedback to share, then please don't hesitate to get in touch with us via the Shopify Help Center (https://shopify.link/vRnL). Cheers. -Elias, Shopify Support

September 13, 2023

Facile d'utilisation, vraiment un système plug & operate.

DISTRICT 1 LASERTAG
Canada
About 3 years using the app