Reviews (527)

Overall rating
3.4
Counts per rating level
  • 47% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 25% of ratings are 1 stars
July 13, 2024

Shopify is the king of Ecom. Unrivaled. Nothing more to say there.

The Point of Sale is another monster altogether. Really shocked by the limitations. We migrated from a rival POS system expecting Shopify to outshine them on all fronts. It has been precisely the opposite.

The UI is slick, but the features are barebones. Digital receipts don't scan. Can't run reports on inventory adjustments. ...

FERAL
United States
12 months using the app
Shopify replied July 15, 2024

Thanks for taking the time and sharing this feedback. It's can be difficult to compare platforms, as each would have their own strengths or weaknesses. However, feel free to ...

March 12, 2024

We are moving to Shopify POS from another system and all seems good apart from we can not do refunds from our old system. Refunds can only be done on orders done through Shopify POS by finding the original order. Shopify help admits there is no work around for this and they will pass it on to develpment, but looking at the chat around this it has been an issue for 5 years now!
How can you have a ...

Meeks Shoes
United Kingdom
About 2 months using the app
October 16, 2023

I have been using Shopify on-line since 2013, and POS as soon as it came out. In the beginning, they had a free version, but it did not print receipts or have a "Save Cart" feature. So I opted for the paid version of POS. It wasn't much more at the time, but then Shopify combined the paid version as part of the ecommerce site for no extra fee, Yay! (Except Hey, I have been paying for it for a ...

Rose Mille
United States
Over 8 years using the app
Shopify replied October 17, 2023

Hi, there. Thank you for taking the time to leave a review. We're thrilled that you have been happy with our POS system and the features within it so far. I know the 'Save ...

October 10, 2023

Just beware that if you close your store or POS, don't just uninstall the POS app if you are paying for Pro. They will keep charging you and there is no obvious way to remove the charge. After a long time and eventually chatting with a human advisor, you have to re-install the app and then go in to the location and downgrade the app to the Lite version, which will then be free. I assume after ...

TrainLife.com
United States
About 7 years using the app
Shopify replied October 14, 2023

Hi, there.

Thank you for taking the time to leave a review.

I'm sorry to hear you did not have an ideal experience navigating the app.

If you close your Shopify store, you ...

November 7, 2023

muy bien pero la version pro esta demasiado costosa, deberia ser mas accesible

Loveganics
Mexico
Over 4 years using the app
November 20, 2023

Fácil de usar y el perfecto complemento para mi tienda Shopify online. Gestiona muy bien los stocks y es bastante completa en su versión gratuita . Hecho en falta poder cambiar el número de caja registradora manualmente ( la app lo hace por ti , en función del dispositivo en el que accedas a Shopify POS ) , ya que algunas veces teb¡nemos que atender 2 personas con dispositivos diferentes , pero ...

Sister Birkin
Spain
About 4 years using the app
December 3, 2020

App does work well and is pretty simple to setup. However, you are limited to using expensive equipment and are limited on what should be some basic included features (instore pickup, calculated shipping, returns/exchanges, custom receipts ) unless you want to pay the ridiculous $89 a month. If you are a small business or start up then this may be hard to justify. These features should be ...

HydroCreations
United States
About 4 years using the app
November 22, 2023

It’s good

Simply Charleston Boutique
United States
Over 3 years using the app
November 23, 2023

El terminal punto de venta es correcto aunque debería tener más opciones del día a día de un tpv . Noto a faltar la posibilidad de conectar mas impresoras o lectores de barras. Otro aspecto que se debería mejorar es la entrada de mercancias en cambios de productos con una posibilidad de insertar productos en negativo como devoluciones y dar salida como positivo a otro producto en positivo en el ...

Corseteria Lita
Spain
Over 3 years using the app
December 17, 2020

I have used the new POS app and have to say it isn't as intuitive as the last version which I loved. The product images are really muted and the card payment choice is confusing at first

Trixski
United Kingdom
Over 3 years using the app