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1. The app won't integrate with any other card reader other than their Stripe machine. We spent $500 on their machine only to realise it doesn't accept Eftpos cards, which is New Zealand's most popular debit card.
2. There is no way to process an In-Store pick up through POS. We have customers come into store daily who want to order special items in however there is no way to create an order in ...
I hope I can reach someone before they make the same mistake we did. If you are just starting out, or are running a very small operation, 1 to 2 locations, this POS would be an excellent choice. If you have more than 2 locations, have a lot of inventory, lots of employees, or already have a more robust POS, this app is not for you. It is very limited, and after you pay for the apps that will make ...
Thank you for sharing your review and providing important context.
Our team can certainly help you navigate using the POS app for large stores with multiple locations and ...
The advertised POS Terminal with the PRO subscription; turned out to be the now discontinued POS Go with a disabled barcode scanner and Dock...As a hopeful pop-up market vendor working with a catalogging system for efficient turn-around. This was disappointing;
- Automated Discounts should 100% be available to LITE users.. It's not any more special than adding a tile to the POS device..
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Thank you for sharing your feedback with us. We value your insight from your experience using our hardware! The POS Terminal is designed to be solely a customer-facing ...
The biggest waste of money! Such an expensive devise that does nothing! It goes flat in about 30 minutes and then takes 8 hours to charge. It doesn't even do everything I need. Every time I turn it on it updates for about 30mintues. Its like something from the 80s trying to do the work of things in 2025. TERRIBLE!!!! AVOID!!! Just pay $9 a month for EasyScan!
Hi there, thank you for sharing your feedback with us! It sounds like the device isn't working as expected - our support team can certainly help troubleshoot this! Our team ...
I have been using the Shopify POS Pro for just over a year. It seems the system had no input from a retailer, but was put together by a bunch of techies. It's really bad on basic reports, which are essential to run a multiple location retail company. Overall the experience has been frustrating!. If anyone from Shopify reads this - Just hire some people with some practical hands-on retail ...
Hi there, thank you so much for sharing your feedback! I understand that some data may not be easily found in admin reports, so we have many other options for creating custom ...
Yeah, I was charged a dollar for two months in a row said I had been given 30 more days then all sudden 41 n 93 $ took out of my acct no without notice bounced my acct n took out money of pending bills never used or sold anything because every time I set up the account, it says I was active and then I look again and it says one more step one more step one more step to make active to open store so ...
Hi there, appreciate you taking the time to share your feedback with us! Sorry to hear you were unable to set up your store in time! Our support team is available 24/7, we ...
Got this app for free as part of Shopify plus. When we downgraded to shopify standard Shopify decided it would be ok to start billing us for it. We've never agreed to any kind of paid plan for this app, but Shopify have been billing us for over 12 months before we'd noticed. They don't want to refund us for an app we never agreed to pay for so I guess we're taking them to court.
Thank you for taking the time to share your review. I understand your concern about your subscription, and our team can certainly assist you further with this. Please get in ...
JI was charged without being notified. I could not understand why I was being charged over $100 per month for an account that I had frozen. Sure enough, Shopify decided that they should keep charging me for POS Pro, which I DID NOT realize was added to my account. Sad to say, and see that this feels like just another money grab.
Hi there, thanks for taking the time to share this feedback! We would certainly only want to charge you if your store is actively using the POS Pro subscription for in-person ...
If you're running a sizeable retail store, I would not advise against using Shopify POS. We transitioned from a specialized POS provider, which we had successfully used for seven years, only to realize within a week that moving to Shopify POS was a mistake. While Shopify is strong as an e-commerce platform, its POS system has serious limitations that make it unsuitable for established or multi- ...
Thank you for sharing this feedback and bringing the issues you’ve been facing to our attention.
I understand your first issue is with limited support and only being able to ...
IT'S DEFINITELY A POS. Hangs constantly and has way too many bugs. Really terrible and tough to get help. We got the overpriced docking station hoping it would help to have everything connected but it doesn't.
Shopify should be embarrassed.
Thank you for sharing your feedback with us. We certainly understand how important it is to have a reliable POS, our team is available 24/7 to help solve any issues you may ...