Reviews (527)

Overall rating
3.4
Counts per rating level
  • 47% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 25% of ratings are 1 stars
March 16, 2022

We've been using the Shopify POS system since early days of the pandemic. We have a POS Pro subscription at one location and use the free Lite version at a second location. Both versions work wonderfully, although we really appreciate having local pickups and inventory features in the PRO version at our busier location. In combination with the Shopify tap & chip reader, we have full functionality to accept any payment type. The fact that it syncs inventory with our online store just makes everything magical. Every once in a while there are bugs with connecting the tap & chip to the POS app, but restarting the app usually fixes everything.

Seafoam Lavender
Canada
Over 2 years using the app
Edited November 1, 2021

I chose the bluetooth connection printer, scanner and card reader and cash drawer. After setting all the devices up with the easy instructions, it has worked wonderfully. I have been using at a temporary shop for 30 days now and I could not be more please.

Festive Creations By Stephanie
United States
Over 2 years using the app
November 2, 2023

Love it’s ease of use and integrations with
My shopify web site and payments

Wheat & Wildflower Handmade
Canada
Over 2 years using the app
April 25, 2022

I use this app at markets and pop-ups and it's great. So simple to use and modify to make it work for me. You can easily add the discount codes etc and move things so they are in the easiest place.

Yellow Ribbon Gift Shop
United Kingdom
Over 2 years using the app
December 3, 2020

It’s perfect for pop up shops and in-person sales. All inventory is updated right after purchase. And, it’s super easy to use. I would recommend purchasing the Shopify card reader to go with it.

Azure Nicole
United States
Over 2 years using the app
September 10, 2021

We love how easy it is to set up and ring up customers. We especially love how well it integrates with our websitesinventory.

Rene' Tyler Plus Sizes 12 & Above
United States
Over 2 years using the app
December 4, 2020

Could sync multi POS iPads to 1 receipt printer, utilize the TAP pay, Apple Pay, or a better card reader that works with outside processors that we don't have to go through multiple steps to complete the transaction.

BLUE COLLAR RELOADING
United States
Over 2 years using the app
December 30, 2021

I use this app at pop up shops and it works great! Its easy to use and user friendly. I love the set up.

Kulture Boutique
United States
Over 2 years using the app
July 14, 2022

This app went from bad to worse after the recent update a few weeks ago. We waste so much time getting the card reader to connect, and when it does connect, it only works for a few minutes at a time making us waste time doing manual entry. Also, I wish this app had more useful features for vendors in general. We are a clothing store so we don't use the "Enable Tips" feature. However, I wish that was replaced with a more useful feature where I can add marketing reminders for staff to remember when doing checkout for example "Don't forget to ask for customer's phone #" or "Ask for a Google review" etc...

MY ROYAL CLOSET
United States
Almost 9 years using the app
Shopify replied February 6, 2023

Hello MY ROYAL CLOSET, I am sorry to hear you had an issue with your card reader and I hope you were able to get it resolved. Regarding the "enable tip" feature, I am happy to mention that the POS have a way to collect tips now, you can read more about this feature in this link- [Collecting tips with the Shopify POS](https://help.shopify.com/en/manual/sell-in-person/shopify-pos/tips?utm_source=gurucopy&utm_medium=link&utm_campaign=Gurus#undefined). As for the notification tab, I'll let our Reviews Team here know about your review. They look into feedback from merchants and consider it for use on our platform.

August 24, 2023

Hi!
I would like for the Chipper to hold a charge longer and to stop going into sleep mode. Otherwise, I like using it.
Thanks!
Jennie :)

Hot Spice Jewelry
United States
Over 2 years using the app
Shopify replied August 29, 2023

Thanks for your review, Jennie! For context, the Chipper reader can process around 500-600 transactions daily, when fully charged. Merchants are recommended to charge the battery daily as needed in order to meet this estimated transaction number.

If the Chipper has been inactive for more than 30 seconds, it enters standby mode to conserve power. The reader will stay connected to your iOS or Android device while in standby mode, and will automatically exit the standby mode when you resume activity.

If you're running into specific issues with the Chipper and its battery life however, feel free to contact our Retail Support team via your POS app by tapping = > Support > Contact support. Our team can investigate the issues in more detail and provide the necessary troubleshooting from there. Thanks! -Kimi, Shopify Support