Reviews (398)

Overall rating
2.8
Counts per rating level
  • 48% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 26% of ratings are 1 stars
May 11, 2023

I have been a vendor at 4 festivals so far for a total of 6 full days and used their chip reader and this POS app. No problems other than disconnecting from the hot spot a couple times due to my phone or IPad. Although I could not print the report offered on days totals from the POS the print button was not clickable. Very easy to use and set up. Just have to make sure products are set to POS in Shopify admin. and disable tax setting when done if you're collecting taxes in another state temporarily. Other wise taxes will be collected on online orders if someone from that state orders online. Setting up inventory for the POS in the Shopify admin is confusing for me, for others probably not so. When I have more time I will call support to help me figure out. The POS app and reader has worked well for me.

ClassyStands
United States
Over 1 year using the app
October 21, 2023

It's a solid POS App, but you guys keep tweaking, and sometimes more is... more. Like that Blue Arrow button you have to tap after you enter your pin. Why is that necessary? I f you enter a correct pin the main checkout screen should simply open. No need for the extra step.

HUZZAH! Toys
United States
Almost 10 years using the app
May 12, 2021

I rarely like leaving reviews, but I fear that shopify would need to see these in order to understand how HORRIBLE of an app this is. Why scrap the old version when its 50x better then this one?? At worst just copy square! The workflow here on the app takes longer to checkout. The collections are showing items that are listed or unchecked as POS! Who designed this software? What questions got asked? This has to be the most wasted use of development ever! I love shopify but this has made me order Square POS and will need to explore if there website business can truly fill in gap of functions I so truly love about shopify. But my staff hates the POS version, to even charge is comedy at its best. I think we should be paid for the extra minute or two its going to take to check a customer out. SHOPIFY DO BETTER QUICKLY.. nothing wrong with saying this version of our POS is not what our customers want and hear you.. humbly.

Baked Cravings
United States
About 4 years using the app
August 31, 2023

I love the app and service.

Americasabella
United States
About 1 year using the app
November 29, 2023

Me ha ayudado un montón con temas de inventario, calculo de precios, flujo en caja y contabilidad.

La Cazaplantas
Chile
About 1 year using the app
July 23, 2023

Malheureusement la version gratuite est très maigre. Pourtant elle est partie intégrante de l'abonnement (pas gratuit du tout )

CréaRomans
France
Almost 4 years using the app
August 26, 2017

Gets used once a year for a big conference, so hardly a veteran user, but, works well, is easy to use and offers a wide range of payment options.

I'd be lost without it.

Southshore Adornments
United Kingdom
About 1 year using the app
Edited December 3, 2020

I use this app to sell directly to our customers at pop-up shops throughout the year, it's very easy to use and I love that I can look at the analytics to analyze what our customers are buying in person.

Hotspurs SC Club Store
United States
About 1 year using the app
October 25, 2023

A veces se desincroniza el lector de códigos de barras y ese tipo de accesorios no los envían a méxico, ya debería haber esa tecnología fácil de obtener en mexico para nuestras tiendas físicas, yo tuve que pedirle a un pariente en texas que me enviara el lector de códigos de barras y nos ha ayudado bastante a cobrar en las tiendas

Protein Depot
Mexico
About 1 year using the app
January 28, 2021

The old app was so much better, as a store we find it extremely disappointing that Shopify opted to take away the basic retail features from their free app and turn it into an extremely expensive add on. We are now unable to process basic return/exchange transactions in-store without paying for POS Pro which is more than our Shopify plan costs!! Why are we forced to double our plans for basic POS features .. in the middle of the pandemic no less when brick and mortar retailers are struggling the most. As well, there is no middle ground POS plan like the rest of the shopify plans, POS Lite offers next to nothing and leaves us without much choice. I wouldn't recommend anyone signs up for shopify if they want any sort of POS functions. Fix it!

Coffin Skate Shop
Canada
Over 3 years using the app