Point of Sale

I am on the lite (free) plan, There are serious limitations and connection problems if you sell and track inventory items, but when you know that limitation you can adjust your checkout sequence to accommodate for them and I wish we could "fulfill" orders for pickup on the free plan without using a second app, but I can't say enough good things about Shopify POS. Their platform truly understands the importance of a quick and seamless checkout process. I would rate it 4.5 stars

We shifted from Intuit POS to Shopify POS as recommended by Intuit. Unfortunately, customer service support is very poor with this company. We seek help concerning Shopify Payments for a year ago and was never resolved. We gave-up and used paypal & amazon pay for all our credit card and online transactions. SAD to say but we have to go back in dealing with Shopify customer service who does not render the necessary services to make our business grow. It seems that everyone in shopify customer service is very irresponsible in resolving important issues of their sellers/subscribers.

TO INTUIT.... why did you entrust us to Shopify.

I use this app on-the go for deliveries and in-person pick up. Its amazing and would definitely recommend others.

I'm looking for a new POS system. The checkout just hangs, sometimes as you're trying to add a product to cart, other times before loading the payment screen, and at other times when completing the payment. It's awful, even more so since the most recent update. It's also cumbersome to add products to the cart in the first place. POS needs to be quick, and at the moment I'm losing customers because of this awful app. I'm heading into my busy part of the year and I simply cannot rely on this app.

If Shopify want to see what a good POS app looks like, then see how Zettle's works - it's head and shoulders above this one. I wanted to be able to run my ecommerce store and POS via the same company, but now it's looking like I'll need to revert to Zettle for POS and keep the store with Shopify. That's more work for me, in terms of adding and syncing inventory, but this app is barely usable.

Another minor issue is that, as the checkout is loading, the margin (in actual GBP) pops up quickly. How would a customer feel if they saw that? My life flashes befoe my eyes each time as I try to shield the tablet from them.

Seriously, Shopify - do better. in the meantime, I'll decide whether to revert to Zettle or find another provder.

Awful, awful, AWFUL app.

Having a good experience so far. Checkout is fast and easy and works well with the Shopify card scanner.

El terminal punto de venta es correcto aunque debería tener más opciones del día a día de un tpv . Noto a faltar la posibilidad de conectar mas impresoras o lectores de barras. Otro aspecto que se debería mejorar es la entrada de mercancias en cambios de productos con una posibilidad de insertar productos en negativo como devoluciones y dar salida como positivo a otro producto en positivo en el mismo ticket. Eso facilitaría mucho el cambio de productos por tallas, colores, o cambio de modelo , algo que es muy habitual en el día a día de un tpv en tienda. También sería de mucha utilidad poder realizar vales por valor de un importe y llevar un registro de estos vales en el caso de que alguien devuleva una prenda y se le entregue un vale por el importe de la prenda.

We have used the classic version for several years, it's OK because it was included in the package we use, but does lack features you consider fairly standard in POS, such as better customer account tracking, recalculating transactions after returns, exchanges. The new version promises a lot of things that are of no real benefit to physical retail, doesn't address any of the missing functionality, is VERY VERY glitchy, and is now going to cost more. Simple tasks such as scanning products into the sale are now operations that take 3,4 or 5 different procedures!! The main reason for continuing with it is the syncing of inventory between multiple sales channels and 1 set of stock, but have even had a glitch with the POS finding a product that was in the system! Also the ability to print Tax Invoices in Australia is important for some customers, we have found an app to easily do this, but to our dismay (and the developers) it isn't working completely as it should with the POS, even though it is meant to!

I have used the new POS app and have to say it isn't as intuitive as the last version which I loved. The product images are really muted and the card payment choice is confusing at first

This is really the best way to collect sales for your shop in person. Tip, if you use a qr code generator for the product sku and create labels with that, the pos app will read it just fine to pull your items for the sale. Honestly, it's faster than using a standard bar code to read it.

My only main complaint is that it always requires internet access. This is great 9/10 times. However, vendors like us who often sell at Ren Faires in the middle of some field somewhere where the cell phone tower was never meant to handle the types of volume that are suddenly thrust upon it, I am forced to use a backup payment terminal (square). I would give this 5 stars if true offline processing with cached store data was something that could be integrated.

Not keeping inventory from POS to Shopify Online
Refund to gift card on Shopify Online. Only allows to refund to original payment.