Reviews (521)

Overall rating
3.6
Counts per rating level
  • 48% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 25% of ratings are 1 stars
November 28, 2021

Love the app. Helps me keep up with inventory and let's me make sales on the go! I would love app, but would love some minor features without having to upgrade am entire plan.

A'sha Collection Online
United States
Over 6 years using the app
September 5, 2018

We've been using the Shopify POS for over a year now and overall it's been a great move for us to consolidate and run the website and POS on same platform. The new update looks great and has much-improved returns and exchanges which was our only gripe previously, so now it's even easier to use! Overall we're delighted with the POS and the new update just made it even better!

OCO Glasses
United Kingdom
10 months using the app
July 28, 2015

We are a nonprofit that sells beautiful jewelry at special events and this app has helped us to streamline that process, monitor sales and provide a seamless transaction for the customer. They love it and it is so easy to use.

Just One Africa
United States
10 months using the app
January 10, 2021

I was built a shopify store and I selected pro after the free trial but I didnt use it as i dont need it. I tried to cancel and I keep getting charged $89 usd per month. i cant seem to cancel . The help centres and pages make it extremely hard to cancel. Not happy

Edit Laser
Australia
About 3 years using the app
October 28, 2021

It's great and good to use. checkout system fast. easy to manage online orders and pos orders seperately.

UT Chelated Solution 螯合鉑金液
Hong Kong SAR
10 months using the app
November 2, 2020

Could not be less happy with the new Shopify POS Pro. Paying an additional $89 a month for features that have been available to us for years is ridiculous. The dark theme is terrible with no option to change the colour, products load slowly and in line rather than in a grid, again slower to find what you're after, we preferred icons for payments methods as it was quicker and easier rather than reading down a list, taking partial payments is not intuitive, rather than a simple button on your first payment method. Not worth the money at all. We will be seeking a new POS from another supplier shortly.

Go Dive Tasmania
Australia
About 3 years using the app
September 17, 2023

TERRIBLE APP, doesnt work in PC only in expensives equipments

Ferropolis
Peru
About 3 years using the app
Shopify replied September 19, 2023

Thanks for writing a review and sharing your feedback. If you are unable to use the application, I would suggest trying to open the app from a separate browser. For example, if you are using Safari - try using the application on Google Chrome. If you continue to experience issues with the app, I encourage you to reach out to our live support to have a further look into the issue: https://shopify.link/dnwy. -Ollie, Shopify Support

April 28, 2021

So disappointed with Shopify and their new POS. Disabling payment integration with Moneris means we have to hand our POS screen to customers to enter their PIN if they go over the chip amount. They have degraded our service AND increased our costs. Will never recommend Shopify again. Miserable situation to be in when brick and mortar retailers are struggling during a pandemic. Shame!

La Tortue de Wakefield
Canada
About 3 years using the app
November 28, 2015

We use this all the time. We run two different setups most weekends and this is a life saver. We run this on iPad mini's that are dedicated to being the POS system. It's so easy to use all of my volunteers pick it up quickly. We do a lot of shows in a lot of different places and I like that it works out the correct sales tax based on your location.

Works likes a charm. Thanks!!

Ethical Trading Company
United States
9 months using the app
March 22, 2022

I love this app, it helps me add fisical sales faster thand on the shopify page itself, it's great to use when i have some Market events.

Nartemis
Dominican Republic
9 months using the app