Reviews (527)

Overall rating
3.4
Counts per rating level
  • 47% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 25% of ratings are 1 stars
April 21, 2023

Super easy so far. I am a physical store and purchased the iPad stand, barcode reader, receipt printer and chip reader. I purchased a cheaper cash drawer off Amazon. Everything was able to set up smoothly, including the cash drawer. I am not tech savvy, but I was able to set it up myself with no issues. With the barcode scanner, checkout is a breeze. The app makes it possible to personalize options. Add discounts in a click. Very user friendly. Once I am financially able to justify it, I would like to upgrade to the pro, but it's not feasible at this time. I would really like to be able to print a survey but haven't found one yet. I don't know if it exists?

Bougie Bottoms Cloth
United States
8 months using the app
Edited December 16, 2020

After nearly 5 years of use, the Shopify app is now easier to use and has alot of new functions that cover different needs than in the beginning. Love dealing with the Shopify Gurus who are always friendly, knowledgeable and professional. They have really started to focus more on those of us who use the app in a bricks and mortar location only but always strive to encourage you to get an online store, which hopefully someday I will attempt.

Christine Dufault Cosmetics
Canada
Almost 5 years using the app
September 12, 2023

Really good App with lots of functionality and deep integration into Shopify! :-)

Allude München
Germany
8 months using the app
July 5, 2015

Great app, easy to use and install. Fantastic, thankyou

Mala Kamala Mala Beads
Australia
8 months using the app
Edited September 30, 2020

Having hard time to reaching out to support team. So many problems with this new POS system, this is just a few of them which are, 1.when we scan the barcode on item, most of times its count as 2 quantity so need to fix quantity all the time. 2. Asking web site adress and password so often, and you need store owner phone number to received one-time password which is not gonna be able to log in without that password. If the owner of store is away, you cant even activate POS. 3. Hard to get support, that is one of reason I needed to leave bad feed back here with little hope to be fixed. This is 7th message to them and got never responded even once. 4. when you review with 1 star, this message keep pops up to bother you.
"Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app." Isnt this long enough to explain?? Can you at least reach us even once?? So stressfull but keeps on charge $100 plus every month.
5. New POS does not accept 2 payment method in one purchase. Some customers are payng Cash and Credit Card so this is very inconvinient.
I hope you fix all the problem before charge. Thank you !

Spearfishing Online Store | AQUASMITH
United States
Over 2 years using the app
November 15, 2018

It only works as an offline solution. It should connect both the online and offline worlds and let you fulfill physical orders from the online warehouse and similar...

Black Limba
Spain
Over 2 years using the app
March 16, 2018

there is no tip support for POS app.:(

Antbookstore
United States
About 2 years using the app
May 27, 2021

We're extremely happy with Shopify Point of Sale. This is the third point of sale system we've used in our 7 years as a store, and I think it's the best. It is very intuitive and easy to train employees on. It's easy to add and delete items and discounts. The back end analytics are amazing. The only irritating thing is how basic it is because they want you to add (purchase) an app for anything beyond basic functionality.

Lively Athletics
United States
7 months using the app
December 1, 2023

Very Useful for clients that pay cash

TRN Securities
United States
7 months using the app
December 16, 2020

Shopify has helped Good Records survive 2020. It has enabled us to ship globally, deliver, offer curbside service, and offer preorder capability for upcoming releases.

Good Records To Go
United States
7 months using the app