Reviews (521)

Overall rating
3.6
Counts per rating level
  • 48% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 25% of ratings are 1 stars
October 2, 2015

This is probably not even made by any retailers, first of all, you cant make an exchange - and if you want to refund something it takes ages! The pos isn't ready to action yet, you should also have a look at the way you are printing barcodes/labels - i'm using a Star TSP700II Thermal Receipt/ Label Printer - works perfectly - please use all your development resources on your POS and make it work like a pro, theres a huge gap in the market !

So shopify please have a look at the danish based POS "Wallmob" - they know whats up, then make Shopify pos like that, you could save me thousands a year!

Finkstore3
Denmark
Over 2 years using the app
Edited September 30, 2020

Having hard time to reaching out to support team. So many problems with this new POS system, this is just a few of them which are, 1.when we scan the barcode on item, most of times its count as 2 quantity so need to fix quantity all the time. 2. Asking web site adress and password so often, and you need store owner phone number to received one-time password which is not gonna be able to log in without that password. If the owner of store is away, you cant even activate POS. 3. Hard to get support, that is one of reason I needed to leave bad feed back here with little hope to be fixed. This is 7th message to them and got never responded even once. 4. when you review with 1 star, this message keep pops up to bother you.
"Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app." Isnt this long enough to explain?? Can you at least reach us even once?? So stressfull but keeps on charge $100 plus every month.
5. New POS does not accept 2 payment method in one purchase. Some customers are payng Cash and Credit Card so this is very inconvinient.
I hope you fix all the problem before charge. Thank you !

Spearfishing Online Store | AQUASMITH
United States
Over 2 years using the app
May 27, 2021

We're extremely happy with Shopify Point of Sale. This is the third point of sale system we've used in our 7 years as a store, and I think it's the best. It is very intuitive and easy to train employees on. It's easy to add and delete items and discounts. The back end analytics are amazing. The only irritating thing is how basic it is because they want you to add (purchase) an app for anything beyond basic functionality.

Lively Athletics
United States
7 months using the app
November 15, 2018

It only works as an offline solution. It should connect both the online and offline worlds and let you fulfill physical orders from the online warehouse and similar...

Black Limba
Spain
Over 2 years using the app
September 16, 2023

Printing receipts direct from sale has at times not gone without hiccups, we have worked around by going back into orders and printed from there.

Lovells Flowers Ltd
New Zealand
7 months using the app
December 16, 2020

Shopify has helped Good Records survive 2020. It has enabled us to ship globally, deliver, offer curbside service, and offer preorder capability for upcoming releases.

Good Records To Go
United States
7 months using the app
November 10, 2023

Nos ha arreglado la existencia. Pasamos de vender del PC al Celu, pero nos acostumbramos a esa parte.

PiedraBruja
Chile
7 months using the app
March 16, 2018

there is no tip support for POS app.:(

Antbookstore
United States
About 2 years using the app
September 22, 2023

Love it

Welive
Denmark
7 months using the app
September 13, 2016

https://luca-chiara.myshopify.com
Love this app! I found it extremely helpful when working with wholesale accounts at the many trade shows that I participate in.

Luca Chiara
United States
Over 4 years using the app