Reviews (508)

Overall rating
3.9
Counts per rating level
  • 49% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 23% of ratings are 1 stars
November 18, 2023

Shopify POS is user friendly and works great at our Pop Up Markets. We really enjoy the new feature of having the customer be able to see the screen as they are checking out.

Graceful Designs Est. 2020
United States
Over 3 years using the app
December 5, 2023

Super handy. The only thing that I feel was a pretty large miss for this BFCYM and holiday season is that bundles don't load on them. Customers really like to have the same prices online and in store, and there are definitely work arounds, but during high traffic times, it can be really frustrating that bundles aren't accessible, esp. when they are an option for the online site. Otherwise, I am a big fan!

My Sparkling Emporium
Canada
Over 1 year using the app
November 8, 2023

Been using this app for years & love it. I use the LITE version It has its limitations. I was using the full version before when we had retails stores but now, we are online only. But we do still use it when we do events. I believe if you use the POS & Card Reader together the full version should be FREE.

Zabel Designs
Australia
Over 5 years using the app
November 25, 2023

After using other POS systems, I was quite pleased with Shopify! To be honest, there have been a few challenging moments, however, they were resolved quickly by Shopify. I have mixed feelings about the a la cart apps, but at the end of the day, I like having a pletheroa of options to build my store the way I want it to be. There is room for improvement, but from what I’ve seen these past 2 years, Shopify is continually working to create a POS system that is innovative, easy to use, and ahead of the game!

Byrt & Gerty's Kids Redeux
United States
Almost 3 years using the app
December 30, 2023

The POS works well for us. We have 75 different vendors with approximately 15,000+ unique inventory skus.

Works of Wyoming Gift n Gallery
United States
Almost 8 years using the app
October 7, 2023

I am on the lite (free) plan, There are serious limitations and connection problems if you sell and track inventory items, but when you know that limitation you can adjust your checkout sequence to accommodate for them and I wish we could "fulfill" orders for pickup on the free plan without using a second app, but I can't say enough good things about Shopify POS. Their platform truly understands the importance of a quick and seamless checkout process. I would rate it 4.5 stars

Pyramid Comics & Cards
United States
Over 3 years using the app
November 27, 2023

Love the app; simple to use, can look back on customer orders and notes; easy connection to card swipe devices. Just wish there was a way to send quick notes en masse to my clients without having to pay for another app to use the data I've collected.

The Jewelry Bar by Viridian, LLC
United States
Almost 3 years using the app
December 5, 2023

I love using this app when we are out doing pop-ups you can use it anywhere.

Soul Chic Cosmetics
United States
Almost 6 years using the app
November 7, 2023

I really like the POS some things are a bit frustrating trying to add collections and all you have to do and can never talk to a human always a chat bot that never helps

The Classy Cactus & Co.
United States
Almost 4 years using the app
Shopify replied November 8, 2023

Thank you for reaching out and bringing this to our attention. If you find it a bit frustrating to add collections on the Shopify POS app, then we'd recommend using the Shopify mobile app (https://shopify.link/PdVk) as it can provide a closer experience to the Shopify admin. That being said, if you need further support and/or you'd like to chat with one of our advisors, then we'd be happy to continue assisting you through live chats. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and let our automated chat know where you need help with. From there, simply login to your account and follow the onscreen prompts until an option to chat with an advisor appears. Cheers. -Elias, Shopify Support

September 27, 2023

Prior to Shopify FOH our online retail and in store retail were 2 different channels. This meant no data was being shared across and also no integrated payments. Since using Shopify FOH we have grown our customer database and our direct sales from our newsletter database has doubled over the first year.

Pepo Farms
Australia
Over 2 years using the app