Reviews (521)

Overall rating
3.6
Counts per rating level
  • 48% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 25% of ratings are 1 stars
December 6, 2021

I use this app for when I attend markets, and it's absolutely amazing! I love that my products from my store are already linked to the app, so inventory management is super easy too. The Shopify Tap + Chip card reader is also a huge lifesaver.

Eve Luxe Co.
United States
4 months using the app
December 3, 2020

I loves this app. Super easy to use and makes checkout super quick. Allows you to take payments even without the card reader. So easy to access the product catalogue. For someone that is totally new to this and never even had retail experience, this app makes it so easy. Love it

BESTSKINWITHIN
Canada
4 months using the app
April 2, 2022

Deze app werkt goed! Duidelijk, overzichtelijk en handig in gebruik.
Enkel een handleiding in Nederlands zou nog handig zijn en eigen ticketnummering.

LIVTHELABEL
Belgium
Over 2 years using the app
Shopify replied February 17, 2023

Hallo LIVTHELABEL, bedankt dat je de tijd hebt genomen om je feedback achter te laten. We zijn blij te weten dat u tevreden bent met de POS-app. Wat betreft uw functieverzoek, ik zal ons beoordelingsteam hier op de hoogte stellen van uw beoordeling. Ze kijken naar feedback van verkopers en nemen deze in overweging voor gebruik op ons platform. Ik weet zeker dat andere verkopers, zoals jijzelf, vergelijkbare behoeften hebben gehad, dus mogelijk zien we deze functie in de toekomst geïmplementeerd in Shopify.

May 28, 2020

Really disappointed with this app. It's not for proper business. You cannot edit/change prices, no proper end of day reporting for balancing till. we're now looking for a better provider

Kens Auto Spares
United Kingdom
Over 1 year using the app
December 3, 2020

I dont really like the price of it every month, but we love it, everything is there we need and it is very useful.

Paws N Claws Couture
United States
Over 2 years using the app
Edited May 4, 2016

We really like MOST things about Shopify. The support chat is great, and almost always available. It's easy to use as a register in most ways as well when it comes to just finding products and ringing them up etc. We love that our inventory for online and in store is all one place. The templates are great and our website looks professional. The only things that detract from this being five stars is that it lacks a few features. Like when counting out your register there is no denominations so you have to write down all your denominations and add it up with a calculator before closing your register and entering how much is in the till. Nor is there a receipt printed for your own records you have to print an additional if you want that done. Also when entering new products it only allows you to enter how much you are selling it for not it's cost when you bought it, being able to use a mark up percentage would be a great addition. While Shopify links and exports to Quickbooks it doesn't have a cost of goods when going through accounting and profit and loss it's difficult to determine. You have to download another app to do cost of goods. Which we keep finding, everytime we are looking for a feature that has almost always been available for old school POS systems it requires downloading another app which costs more money. ETA you also need another app for printing and generating barcodes. It's not a simple process and really should be.

Wander Outfitters 2
United States
Over 2 years using the app
July 27, 2023

I've been using Shopify's POS system now for the better part of a year for my In-Person events when I do shows. For what I need it to do, it does a good job but I would like to state that it can be slow at times to load items scanned. I've also had issues with the chip reader just not wanting to work so it takes rebooting / unpairing / repairing several times before it finally syncs with my POS system again.

Aside from those issues, I have no other complaints! It's been a pretty solid machine that helps me enormously at these conventions. When it finally clonks out, I will most likely migrate over to using the handheld device instead since it's compact.

Fatty Pancake
United States
Over 2 years using the app
Shopify replied August 3, 2023

Hello Fatty Pancake, thank you for your feedback. We are happy to hear that you like using our POS system. As for the barcode and the card reader issue, because you go to events with the POS we always recommend using your own hotspot, the internet in events can be weak at times and causes the hardware to not function as expected. We would also recommend reaching out to the Retail Support to ensure that you go through any troubleshooting steps necessary to get this issue fixed.

October 8, 2021

So far so great! We use the POS app in our store and have been extremely pleased with it. It was easy to setup, it's easy to use, and we love that it integrates with our online store's inventory.

Spinnaker Chocolate
United States
4 months using the app
April 28, 2021

It would be nice if the first thing that had the cursor was the Description. as it stands, I have to go back and fill that in manually. It would also be nice if the zip code were automatically numerical cursor ready.

Two By Two Kennels
United States
Over 2 years using the app
October 28, 2023

This is by far the most anoquated and difficult system. Furthermore Shopify should catch up with the times as people have been requesting desktop and pc option since 2016 and earlier. They force you to buy their equipment and it is a joke at best. The industry has moved on from this crappy equipment and so should shopify. Many of shopifys own aps do not work with POS and processes are aweful. We have tried everything to try to get their support but keep getting run around and being told this is not normal issues. LIES

Conrad's Best Gourmet Gifts
United States
About 1 year using the app
Shopify replied October 30, 2023

Hi, there. Thank you for taking the time to leave us a review for Shopify Point of Sale. We're always eager to collect feedback regarding our products, so we can continue to provide world-class quality to merchants across the globe. I wanted to s suggestthat you reach out to our Retail Support Team using the phone number you can find under the 'Support' Tab in your POS App. These folks are specialized to provide support to our POS Merchants, and are happy to receive any specific feedback you would like to share that can help us improve our apps, and our Point of Sales system overall. Thanks! -Imogen, Shopify Support