Reviews (527)

Overall rating
3.4
Counts per rating level
  • 47% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 25% of ratings are 1 stars
December 18, 2018

This works well for us! The only complaint we have is that it always defaults to credit and we have to back out to get to cash. Causes us to have to press 2 extra buttons on each and every sale. Not a big deal but when busy the time starts to add up. Would be great if there was just a cash or credit button.

Jps Bears
United States
About 1 year using the app
January 5, 2017

This is a good app unless you do a quick sale and need a decimal point on the number pad. I have a fabric shop, where customers buy in all sorts of increments and this POS does not work for this. I contacted support about this problem and their advice was to make customers purchase in set increments - I don't think so!!! I will be cancelling this app.

Blayney Sew N More
Australia
About 1 year using the app
September 29, 2023

Nothing special. Works as it should.

Edible Landscaping
United States
About 1 year using the app
October 28, 2023

This is by far the most anoquated and difficult system. Furthermore Shopify should catch up with the times as people have been requesting desktop and pc option since 2016 and earlier. They force you to buy their equipment and it is a joke at best. The industry has moved on from this crappy equipment and so should shopify. Many of shopifys own aps do not work with POS and processes are aweful. We have tried everything to try to get their support but keep getting run around and being told this is not normal issues. LIES

Conrad's Best Gourmet Gifts
United States
About 1 year using the app
Shopify replied October 30, 2023

Hi, there. Thank you for taking the time to leave us a review for Shopify Point of Sale. We're always eager to collect feedback regarding our products, so we can continue to provide world-class quality to merchants across the globe. I wanted to s suggestthat you reach out to our Retail Support Team using the phone number you can find under the 'Support' Tab in your POS App. These folks are specialized to provide support to our POS Merchants, and are happy to receive any specific feedback you would like to share that can help us improve our apps, and our Point of Sales system overall. Thanks! -Imogen, Shopify Support

November 7, 2021

I use this to make purchases on the go and it does great. I recommend it for anyone who wants do purchase on the go, at events, or anywhere you do business away from business.

CLBargains
United States
About 1 year using the app
July 23, 2021

Works great ... just wish it was compatible with my Live App via Vajro so I didn't have to add my products one by one manually.

TheRusticArrowTx
United States
About 1 year using the app
August 31, 2023

I love the app and service.

Americasabella
United States
About 1 year using the app
May 14, 2023

Changed my pin to log in to Shopify settings, pos, but now I can't get into my pos go. What's going on? It's as if the Shopify settings don't connect to Shopify pos go. The Shopify pos for my iPhone doesn't work either. I log in then it asks me for the location and when I add the location and try to continue nothing happens. The screen doesn't move forward or backward. Left wondering, why am I spending and losing so much money with this company.

Khaki's Beauty
United States
About 1 year using the app
Shopify replied May 16, 2023

Hello Khaki's Beauty, thank you for leaving your feedback. We understand that you are not able to log in to the POS app. Here are the steps we recommend you follow:

- Make sure the POS app is up to date on both devices, need to be 8.9.0 version.
- Reset the app:

1.Go to your device settings

2.Scroll down until you find Shopify POS. Tap in.

3.You'll see Reset Account. Tap in.

4.There'll be a toggle that you can tap to reset all the app data + current logged in user. Tap the toggle.

5. [Force close the POS app](https://support.apple.com/en-ca/HT201330)  + reopen.

I know it has been a few days since you left the review, so iI hope you were able to get this fixed with our Retail Support.

April 3, 2019

Shopify is great!!!!! But.... We really need at least 1 Intergrated payment system in Australia for this to become a real POS system. eg Afterpay // Tyro... actually any payment system. I really do like the regular updates and new features added constantly. Shopify POS has added many great features over the last 12 months. I don't think I will be able to last much longer even though I love Shopify. I have already started to setup my POS with other POS systems to test who can offer the above features. (better inventory management, Intergrated payments.)

Prae Store
Australia
About 1 year using the app
May 9, 2019

Skip this POS. There are apps that you can get which will help, but if you want to run a real business, with many SKUs and a staff that cares about numbers and inventory, or, you know, if you care abut these things, skip this for now. It may be ready in a few years, but it doesn't even really integrate with your Shopify Admin. If all you want it for is the occasional pop up it will do you fine, but it's irresponsible of them to sell it as a viable trustworthy, business focused POS at this stage.

Mom's the Word
United States
About 1 year using the app