Point of Sale

I thought the POS system worked well. Closing out the drawer and balancing the cash on hand was a challenge. I thought I had it figured out, and that our employees were not following the correct procedure. However, our employees were correct - the process was confusing and created inaccuracies.

Eventhough it is the native app for shopify, it has recurrent connectivity and sincronization issues with barcodes and inventory
It is unpractical that only certain hardware is available for use with the app, and that this hardware is unexistent outside certain countries or extremely expensive.
It makes no sense that my current computers cant be used, and im forced to use tablets of mobile devices. This issue, next to the associated hardware makes scaling extremely expensive, and opening new venues implies purchasing the expensive and selective associated hardware.
Finally subscription costs are expensive, charging 80USd for being able to associate sales with employees. This should be a basic feature of the app, included with the plus 1000USD i pay monthly for shopify

I love the hands-free usage for me as a shop owner and I get similar comments from customers. The only thing I really don't like is when I'm in the cart, it's not intuitive how to add more products. Tapping 'close' isn't logical to me for some reason. And tapping 'more options' doesn't have 'add more products'.

App does work well and is pretty simple to setup. However, you are limited to using expensive equipment and are limited on what should be some basic included features (instore pickup, calculated shipping, returns/exchanges, custom receipts ) unless you want to pay the ridiculous $89 a month. If you are a small business or start up then this may be hard to justify. These features should be standard in my opinion. You already pay a monthly fee for this with your website.
Is it a good app? YES
But as shopify does with the websites, you have to pay more to get basic standard features that should be included.

Do not use this as your POS at any cost. It does not work to run a business at ALL! they do not record COG sales, you can not run a sales report by vendor for consignment, you cannot do an exchange!! I mean an exchange? This is retail 101. If you issue a store credit it does not track it...so it just goes into the universe with nothing attached to it. Their suggestion was to write store credits down in a book for our reference. Why in 2015 can you not attach a store credit to the customer that it belongs to???

It does not create sku's and yu cannot print stickers directly from the POS. You have to use a 3rd party app....which is just as difficult and slow.

Tracking and adjusting inventory is archaic and difficult. And does not give you a cost adjustment of LOS.

It's as if no-one that works at shopify has EVER worked in retail.

DO NOT MAKE THE SAME MISTAKE I MADE. DO NOT USE THIS FOR YOUR STORE POS. FOR ONLINE ITS FINE.

1/15/16**** FOR TWO WEEKS I WAS UNABLE TO PRINT TAGS BECUASE THE SOFTWARE WENT DOWN

2/15/16****THE CREDIT CARD JACK I PURCHASED FROM THEM---ONLY LASTED 4 MONTHS- THEY WOULD NOT REPLACE - AND THEY ARE BACK ORDERED FOR A MONTH- SO NOW I HAVE TO WAIT A MONTH TO GET A NEW CREDIT CARD PROCESSOR....AND HAVE TO HAND KEY IN EVERY TRANSACTION.

I use the Pro version and find it easy to use. I would however LOVE to see the app being released for Mac computers etc instead of only tablets.

It makes my life much esier by allowing me to seamlessly sell my product anywhere while syncing to my shopify store.

Switching to Shopify POS was the best decision I have made all year. It makes the checkout process easy and allows for touchless payments. I like the customized home screen and easy navigation.

Great for consolidating all online and in store sales in one place but it would be good if more reports etc were included rather than having to pay extra for additional apps.

Amazing app. Easy to use, and made in person sales at my pop up easy to do!