Reviews (527)
Refine
-
By rating
Changed my pin to log in to Shopify settings, pos, but now I can't get into my pos go. What's going on? It's as if the Shopify settings don't connect to Shopify pos go. The Shopify pos for my iPhone doesn't work either. I log in then it asks me for the location and when I add the location and try to continue nothing happens. The screen doesn't move forward or backward. Left wondering, why am I spending and losing so much money with this company.
Hello Khaki's Beauty, thank you for leaving your feedback. We understand that you are not able to log in to the POS app. Here are the steps we recommend you follow:
- Make sure the POS app is up to date on both devices, need to be 8.9.0 version.
- Reset the app:
1.Go to your device settings
2.Scroll down until you find Shopify POS. Tap in.
3.You'll see Reset Account. Tap in.
4.There'll be a toggle that you can tap to reset all the app data + current logged in user. Tap the toggle.
5. [Force close the POS app](https://support.apple.com/en-ca/HT201330) + reopen.
I know it has been a few days since you left the review, so iI hope you were able to get this fixed with our Retail Support.
Shopify is great!!!!! But.... We really need at least 1 Intergrated payment system in Australia for this to become a real POS system. eg Afterpay // Tyro... actually any payment system. I really do like the regular updates and new features added constantly. Shopify POS has added many great features over the last 12 months. I don't think I will be able to last much longer even though I love Shopify. I have already started to setup my POS with other POS systems to test who can offer the above features. (better inventory management, Intergrated payments.)
Skip this POS. There are apps that you can get which will help, but if you want to run a real business, with many SKUs and a staff that cares about numbers and inventory, or, you know, if you care abut these things, skip this for now. It may be ready in a few years, but it doesn't even really integrate with your Shopify Admin. If all you want it for is the occasional pop up it will do you fine, but it's irresponsible of them to sell it as a viable trustworthy, business focused POS at this stage.
I've started using this app in order to integrate my retail outlet with my upcoming online site. It has made a lot of things easier for me. However, my struggle is only in setting up a receipt printer as per requirements as the specified printers are not available in India. It would be better if shopify can incorporate commonly available printers for the India market.
Gets used once a year for a big conference, so hardly a veteran user, but, works well, is easy to use and offers a wide range of payment options.
I'd be lost without it.
We had POS classic system for years which suited our business perfectly. I recently switched to the POS Pro Trial due to Classic being obsolete soon so I could re-train my staff now Shopify want $89/ month / terminal. WTF I have 4 stores that will cost me a fortune. If they charged $89/ month ONLY I would have signed up but at $356/month US to AUD it's $496/month sorry but absolutely no way. Now I have reverted back to POS Lite and this thing now is totally inadequate for my business they basically ripped all the features out of POS Classic and put it into POS Pro just so you have to pay for it now. Exchange button GONE,
Save the cart GONE. Staff Permissions GONE.
Sorry Shopify you screwed up a very good product just to make more revenue out of small businesses. Unless you revert back I will be serching for a new POS system ASAP.
Perfect for our small business! Very reliable for inventory and sales.
I use this app to sell directly to our customers at pop-up shops throughout the year, it's very easy to use and I love that I can look at the analytics to analyze what our customers are buying in person.
Very disappointing that Shopify would release this update before working out the major flaws in this system. We are in our busiest time of year (when we also have temporary employees working) and we have spent hours trying to figure out our own way of getting around the issues as our phone calls to customer service have revealed that it will probably be a while before most of the issues are fixed. It is EMBARRASSING in front of customers when we cannot even issue a return or it credits them back inadvertantly and we have to ask them to pay again. Not to mention that when you print a "gift receipt"- a whole list of everything the person purchased prints onto the receipt. Who wants someone to know what all they purchased or if they are giving 15 people the same gift. How special does that feel? Very BASIC procedures are no longer possible. You cannot start a return unless you find the original order in the system- which doesn't work when someone is bringing back a gift. This new PRO POS is eating away at our productivity. We have had more calls into the support line in the last 2 weeks than the whole time we have used shopify. The home screen is nothing like the previous version where you could "see" your store and you basically do not have a menu driven system. Very poor decision on Shopify's part to launch this prematurely. We are disappointed as shopify charges alot of money for subscriptions, fees, and credit card processing.
I used the POS app for my first vendor event this weekend, and it went SO WELL. From being able to quickly create custom orders to balancing my cash at the end of the day, it worked exactly how I expected it to without a struggle every time. My only issue was that my card reader (the shopify chipper X something?) didn't stay connected. That could have been our issue with shady wifi or crabby bluetooth on my ipad, but it definitely wasn't enough to keep us from using it again.