Reviews (527)

Overall rating
3.4
Counts per rating level
  • 47% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 25% of ratings are 1 stars
May 23, 2016

So I have one huge complaint about Shopify POS, to me it is almost a deal breaker. When you have multiple employees that have their own login you are able to give them limited permissions which is exactly what should happen but one of the things they are still able to see is your register shifts. Register shifts log your day to day sales and daily profits, why on earth do I want my Employees to see exactly how much my store is making? This should be private information that only I should get to see! Please fix this issue

Gas City Vapes
Canada
3 months using the app
March 24, 2022

It is better than anything we have used before. Quickly print, easy to use and in PRO plan we have almost everything we need from a POS. We only miss a credit refund option (gift card for a refund can´t be created directly from POS)

sumasmoda
Spain
About 1 month using the app
November 30, 2019

We would switch our 4 locations to Shopify POS (we use Shopify for our online sales) but they still do not offer fractional quantities so we can sell items by weight. Many other iPad POS systems offer this feature. I have put in a feature request for several years but no offerings yet. There is a new add on App that will allow fractional quantities but it loads too slow to use it. The add on apps in Shopify POS are very slow to load. We need to check out our customers quicker.

Bow Hill Blueberries
United States
11 days using the app
Edited July 11, 2021

The POS has really come a long way! Super easy to make sales, split payments, exchange, etc. However - the end-of-day process is woeful! Small businesses need some flexibility to just print an X report (totals for the day - doesn't reset) and a Z Report (Resets the totals) There needs to be some configuration to allow stores to pick and choose if they want the whole cash up/till drawer balancing option. Anyways - I'm sure it'll come good in the end. Here to help if you need more feedback or detail on the cash-up process.

Phases Men's Fashion
Australia
About 2 months using the app
January 16, 2021

First off is you run Android at all (like most of the world does) don't bother with this absolute trash system. The level of glitches and headache you will incur is on another level. At this point I'm looking to move from Shopify entirely as it's one of the worst at every aspect of E-Commerce or POS.

Soda Pop Bros
Canada
10 days using the app
June 11, 2018

Very easy to use, thanks for the free dongle.

Hojicha Co
Canada
2 days using the app
September 2, 2013

Ive been using it in-store for a few days. Great alternative to Vend although some features do need to be added on.
Using my own Credit Card terminal without a problem. Just have to do the processing separately on the terminal and not on the iPad.

Whimsigirl Design
Malaysia
15 days using the app
October 4, 2018

Did not sync with my products on the store. Truly excited at first, but once installed, regret it that much..

Mardina Safiyya
Malaysia
7 days using the app
September 13, 2021

Is it possible to rate this app lower than a one? My card reader arrived 36 hours ago. I attempted to use the card reader for an event. It did not function. Contacted tech support. The app and the reader continued to fail to process credit card transactions. Contacted tech support the same day, transferred to 3 different individuals. Requested a return and refund. They said that they will INVESTIGATE. This is contrary to what is posted on their website. They indicate a product can be returned within 30 DAYS. I REQUESTED A RETURN WITHIN 36 HOURS (after 3 tech support calls) AND THEY HAVE REFUSED THIS REQUEST. The service which accompanies this product is POOR and substandard. If you are a business, SAVE YOURSELF THE EMBARRSAMENT and DO NOT INSTALL THIS APP or the purchase the hardware. I actually had to DECLINE PAYMENT because the app and the hardware failed! Don't do it. I lost income, seek an alternative.

A Perfect Shirt
United States
4 days using the app
September 2, 2013

I agree with Vape Dojo, this is an awesome app. Sadly we can not use it... Please update it asap :)

Atlanta Vapor
United States
About 21 hours using the app