Point of Sale

We have used the classic version for several years, it's OK because it was included in the package we use, but does lack features you consider fairly standard in POS, such as better customer account tracking, recalculating transactions after returns, exchanges. The new version promises a lot of things that are of no real benefit to physical retail, doesn't address any of the missing functionality ...

I was built a shopify store and I selected pro after the free trial but I didnt use it as i dont need it. I tried to cancel and I keep getting charged $89 usd per month. i cant seem to cancel . The help centres and pages make it extremely hard to cancel. Not happy

Could not be less happy with the new Shopify POS Pro. Paying an additional $89 a month for features that have been available to us for years is ridiculous. The dark theme is terrible with no option to change the colour, products load slowly and in line rather than in a grid, again slower to find what you're after, we preferred icons for payments methods as it was quicker and easier rather than ...

TERRIBLE APP, doesnt work in PC only in expensives equipments

So disappointed with Shopify and their new POS. Disabling payment integration with Moneris means we have to hand our POS screen to customers to enter their PIN if they go over the chip amount. They have degraded our service AND increased our costs. Will never recommend Shopify again. Miserable situation to be in when brick and mortar retailers are struggling during a pandemic. Shame!

In the 6 months we have used it
It's been fraught with problem s
At one stage it failed to recognize
All the barcodes in excess of 500 which all had to be replaced
Time and time again it won't recognize the barcodes and or you can't search
For the item
The latest glitch fails to show all the sizes in pos when when they are available online? Which rather defeats
the purpose
It should at least be ...

I really wish this could be a 5-star review. After decades with our prior in-store POS, we made the switch to Shopify POS so our online store and our in-store systems were on the same platform. While Shopify works great online, Shopify POS is nowhere near ready for prime time for a business like ours (small retailer, thousands of SKUs, many product variants, owners who are analytical about ...

Absolutely terrible, and missing so many basic features that should be included in any POS system.

Admin access is required to login to the store, ok not a problem. Except that the app automatically logs out several times a week and requires the admin credentials and password to get back in. There are staff PINs, but they only work once you are logged into the store with an admin account.
There ...

They just lost me as a customer by forcing an update which makes it mandatory for customers to have both phone and email when doing a delivery order. They made up a story about it being for security however the website rules are either a phone or email and it works just fine. They also suggested I make up email addresses to get past a screen that stops you proceeding which I am going to refer to ...

BIGGEST ISSUE: Shopify cannot guarantee that the stock for items on the POS is the same as on the back end. Given I display one variant in my store and rely on the software to inform me of availability THIS IS A HUGE FLAW.
I've been using the software for 8 months and raised this issue with shopify some 5 months ago now and the problem persists. They have not been able to solve it in that time ...