Reviews (402)

Overall rating
2.8
Counts per rating level
  • 49% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 26% of ratings are 1 stars
November 7, 2023

I really like the POS some things are a bit frustrating trying to add collections and all you have to do and can never talk to a human always a chat bot that never helps

The Classy Cactus & Co.
United States
Almost 4 years using the app
Shopify replied November 8, 2023

Thank you for reaching out and bringing this to our attention. If you find it a bit frustrating to add collections on the Shopify POS app, then we'd recommend using the Shopify mobile app (https://shopify.link/PdVk) as it can provide a closer experience to the Shopify admin. That being said, if you need further support and/or you'd like to chat with one of our advisors, then we'd be happy to continue assisting you through live chats. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and let our automated chat know where you need help with. From there, simply login to your account and follow the onscreen prompts until an option to chat with an advisor appears. Cheers. -Elias, Shopify Support

July 24, 2023

Pos is powerful and simple tool to use. Shopify adds updates routinely.

Vendors
United States
Over 3 years using the app
October 24, 2023

muy buena app

Schatzi Store
Mexico
Over 3 years using the app
July 10, 2024

The system has an infuriating number of pointless "updates," to the point where they begin to interfere with the operations of our business. I can't think of a single thing that was improved, just buttons moved to other places, landing screens that look fundamentally different from how they looked the day before, and functionality that inexplicably changes from day to day. It's like learning a new application every few days, while customers stare at you for looking like you don't know how to use your own POS system.
We sunk a lot of time and money into this thing and it provides constant frustration.

The Honey Exchange
United States
5 months using the app
Shopify replied July 12, 2024

Thank you for your review and we appreciate you taking the time to share your feedback with us here. Please note that if you ever need assistance using the app after an update our team can assist at any time: https://shopify.link/vRnL. -Victor, Shopify Support

November 29, 2023

I am very happy with Shopify POS!

Antigone's
United States
Over 3 years using the app
November 18, 2023

Shopify POS is user friendly and works great at our Pop Up Markets. We really enjoy the new feature of having the customer be able to see the screen as they are checking out.

Graceful Designs Est. 2020
United States
Over 3 years using the app
September 28, 2023

This app is everything you need to begin a business. Very friendly, great data collector and the customer service is very fast reponse.

Home Store
United States
Over 3 years using the app
December 13, 2023

Easy check out, every single time!

Cactus Vintage
United States
Over 3 years using the app
October 7, 2023

I am on the lite (free) plan, There are serious limitations and connection problems if you sell and track inventory items, but when you know that limitation you can adjust your checkout sequence to accommodate for them and I wish we could "fulfill" orders for pickup on the free plan without using a second app, but I can't say enough good things about Shopify POS. Their platform truly understands the importance of a quick and seamless checkout process. I would rate it 4.5 stars

Pyramid Comics & Cards
United States
Over 3 years using the app
December 26, 2023

Love this app

A L D A & R O M E R A
Colombia
Over 3 years using the app