Reviews (527)

Overall rating
3.4
Counts per rating level
  • 47% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 25% of ratings are 1 stars
January 17, 2021

New update is terrible. Unable to search collections, confusing layout and massively over priced. Shopify please fix!
Looking for alternative.

Precision Audio
Australia
Almost 2 years using the app
February 10, 2022

Expensive, and doesn't let you to add customize fields on the receipt. Vend POS is cheaper and lets you print anything that you want on the POS receipt. Shopify is getting left behind. Doesn't have a proper Customer Display as well.

Marpet | Terantes S.A.
Paraguay
Almost 2 years using the app
November 14, 2020

Incredibly disappointed with the new shopify POS system, it has made our lives so much harder. I recently emailed shopify with a list of around 10 things which are worse in the new app, and am yet to hear back. The worst of which is that the new system just doesn't work as quickly as we do, searching for products takes about a second each time for them to pop up whereas before it was immediate. ...

indiebeer
United Kingdom
Almost 2 years using the app
February 7, 2014

We tested it out and have decided to hold off on this app for the following reasons:

1. No customer credit capability. We need a way to give customers credit in their account. This will also help us tie in our online store with the POS by allowing customers to redeem their credit either via the website or in store using the POS system.
2. No way to exchange products
Update: Shoppify POS support ...

Blur Makeup Room
Canada
Over 1 year using the app
May 3, 2023

we were on the Shopify Plus subscription for a year and cancelled. Shopify Plus comes with the feature of Shopify POS Pro and we did not have this feature prior to being on Shopify Plus. A few months after being cancelled from Shopify Plus, Shopify just decided to activate Shopify POS Pro on three of our stores with NO authorization. I'm trying to run my business not take hours of my time to have ...

Luxe B Pampas Grass Wholesale
Canada
Over 1 year using the app
Shopify replied May 16, 2023

Dear Luxe B Pampas Grass Wholesale, thank you for leaving your feedback. We appreciate your concerns and would like to address them:

We understand that after downgrading from ...

Edited May 16, 2021

Usd $89 for this? We are small businesses, You Big. We pay you monthly usd $ 79 and usd $ 200-500, per transactions (done by computer and bots). Could It be an plus for your costumers? Big companies are bigger when they add worth to their clients. 1- This POS is not working with any Bluetooth printer, Shopify say that You must have to buy to them the printer, 2021 it isnot logical.
2- This POS ...

TU beauty store
Colombia
Over 1 year using the app
Edited December 5, 2020

I'm pretty disappointed with Shopify POS since the so called Pos upgrade. In a nutshell I have found nothing to improve my experience with the upgrades. On top of that i'm now paying $90.00 Month more for what I had before. Costs have more than doubled people. I'm feeling shafted by Shopify. Also the live view is a waste of time. I told i have "Live Visitors" but when you click on the map it's ...

AURA Fashion
Australia
Over 1 year using the app
March 8, 2019

It doesn't work with customized products, neither with 99% of the apps of Shopify... So much to improve in this POs to be aligned with website services.
Not recommended at all for restaurant businesses with variety of products and customisable dishes.

Uli Uli Healthy & Delicious Food
Spain
Over 1 year using the app
Edited August 21, 2024

Terrible experience trying to migrate my existing QB data. Don't listen to the sales people that will tell you how simple and automated the process will be. Two months later I'm doing it all myself the hard way. The hardware is all Apple so be ready to replace everything if currently a PC user. It's just like the regular Shopify platform in that several basic and obvious features are lacking and ...

Tulsa Body Jewelry
United States
Over 1 year using the app
Shopify replied May 24, 2023

Hello Tulsa Body Jewelry, thank you for taking the time to leave your feedback. We appreciate your feedback regarding your experience with migrating your existing QB data, ...

May 28, 2020

Really disappointed with this app. It's not for proper business. You cannot edit/change prices, no proper end of day reporting for balancing till. we're now looking for a better provider

Kens Auto Spares
United Kingdom
Over 1 year using the app