Reviews (402)

Overall rating
2.8
Counts per rating level
  • 48% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 27% of ratings are 1 stars
Edited August 30, 2021

I use this app and card reader for pop-up events. Device was inexpensive and works most of the time. When POS device acts up, manual manages the sale. App is good but hard to read on phone. I prefer ipad much more.

ecoimagine
United States
Over 2 years using the app
March 16, 2022

We've been using the Shopify POS system since early days of the pandemic. We have a POS Pro subscription at one location and use the free Lite version at a second location. Both versions work wonderfully, although we really appreciate having local pickups and inventory features in the PRO version at our busier location. In combination with the Shopify tap & chip reader, we have full functionality to accept any payment type. The fact that it syncs inventory with our online store just makes everything magical. Every once in a while there are bugs with connecting the tap & chip to the POS app, but restarting the app usually fixes everything.

Seafoam Lavender
Canada
Over 2 years using the app
Edited November 1, 2021

I chose the bluetooth connection printer, scanner and card reader and cash drawer. After setting all the devices up with the easy instructions, it has worked wonderfully. I have been using at a temporary shop for 30 days now and I could not be more please.

Festive Creations By Stephanie
United States
Over 2 years using the app
November 2, 2023

Love it’s ease of use and integrations with
My shopify web site and payments

Wheat & Wildflower Handmade
Canada
Over 2 years using the app
September 10, 2021

We love how easy it is to set up and ring up customers. We especially love how well it integrates with our websitesinventory.

Rene' Tyler Plus Sizes 12 & Above
United States
Over 2 years using the app
December 4, 2020

Could sync multi POS iPads to 1 receipt printer, utilize the TAP pay, Apple Pay, or a better card reader that works with outside processors that we don't have to go through multiple steps to complete the transaction.

BLUE COLLAR RELOADING
United States
Over 2 years using the app
August 24, 2023

Hi!
I would like for the Chipper to hold a charge longer and to stop going into sleep mode. Otherwise, I like using it.
Thanks!
Jennie :)

Hot Spice Jewelry
United States
Over 2 years using the app
Shopify replied August 29, 2023

Thanks for your review, Jennie! For context, the Chipper reader can process around 500-600 transactions daily, when fully charged. Merchants are recommended to charge the battery daily as needed in order to meet this estimated transaction number.

If the Chipper has been inactive for more than 30 seconds, it enters standby mode to conserve power. The reader will stay connected to your iOS or Android device while in standby mode, and will automatically exit the standby mode when you resume activity.

If you're running into specific issues with the Chipper and its battery life however, feel free to contact our Retail Support team via your POS app by tapping = > Support > Contact support. Our team can investigate the issues in more detail and provide the necessary troubleshooting from there. Thanks! -Kimi, Shopify Support

Edited August 8, 2023

Another Update: still awful and now the only card reader option is the tap & chip which disconnects constantly. Lots of typing in card numbers and restarting ipads going on on top of the horrible POS.

Update: Still awful. There is an update just about every day and it is even worse than it was to start with.

One year in, and I STILL HATE this POS. Clunky and hard to navigate through those stupid tiles, and no updates to the design at all. UPDATE: This is still a horribly designed POS system. The user experience clearly was not tested in the real world. And now they have changed the inventory management to be even worse. Of course you can always pay them more money to get some of those old very basic features back. SCAM This app used to be great. The new update is TERRIBLE!!! The "lite" version is missing basic every day functions- cant do exchanges anymore, employees cant log in, and they lay out is just bad and confusing. All this is here for now is to squeeze and extra $80 out of you. Real shame. Looking into alternatives to shopify now. Update: Months later and ZERO improvements have been made. Still horrible. Shopify is still ignoring all the negative feedback they are getting. More 1 star reviews than 5 and 4 star reviews combined, haha. Wake up!

The Rivertown Inkery
United States
Over 8 years using the app
December 17, 2020

This app is so simple to use and allows me to sell my items no matter where I am from my phone or iPad. It is straightforward, keeps great records, and gives you a lot of options re: customer info.

KMM Collective
United States
Over 2 years using the app
January 21, 2022

Love it! Life safer for my shop! Its all I use, and helps keep my online orders and shop orders all in one.

Sarah Gauci
Malta
About 2 years using the app