Reviews (517)

Overall rating
3.8
Counts per rating level
  • 48% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 24% of ratings are 1 stars
January 8, 2022

I really like the app for all the many features it provides but it lacks the basic but popular QR code purchase option like Venmo or PayPal has.

Rock Solid
United States
About 3 years using the app
Edited December 16, 2020

We are a small business with very little computer back ground Shopify makes it easy to set up products. It's made the worst part of my job much easier, thanks Shopify for continually making your app easier to use. Lunar Rituals, UT

Lunar Rituals
United States
Almost 3 years using the app
April 2, 2022

Deze app werkt goed! Duidelijk, overzichtelijk en handig in gebruik.
Enkel een handleiding in Nederlands zou nog handig zijn en eigen ticketnummering.

LIVTHELABEL
Belgium
Over 2 years using the app
Shopify replied February 17, 2023

Hallo LIVTHELABEL, bedankt dat je de tijd hebt genomen om je feedback achter te laten. We zijn blij te weten dat u tevreden bent met de POS-app. Wat betreft uw functieverzoek, ik zal ons beoordelingsteam hier op de hoogte stellen van uw beoordeling. Ze kijken naar feedback van verkopers en nemen deze in overweging voor gebruik op ons platform. Ik weet zeker dat andere verkopers, zoals jijzelf, vergelijkbare behoeften hebben gehad, dus mogelijk zien we deze functie in de toekomst geïmplementeerd in Shopify.

December 3, 2020

I dont really like the price of it every month, but we love it, everything is there we need and it is very useful.

Paws N Claws Couture
United States
Over 2 years using the app
Edited May 4, 2016

We really like MOST things about Shopify. The support chat is great, and almost always available. It's easy to use as a register in most ways as well when it comes to just finding products and ringing them up etc. We love that our inventory for online and in store is all one place. The templates are great and our website looks professional. The only things that detract from this being five stars is that it lacks a few features. Like when counting out your register there is no denominations so you have to write down all your denominations and add it up with a calculator before closing your register and entering how much is in the till. Nor is there a receipt printed for your own records you have to print an additional if you want that done. Also when entering new products it only allows you to enter how much you are selling it for not it's cost when you bought it, being able to use a mark up percentage would be a great addition. While Shopify links and exports to Quickbooks it doesn't have a cost of goods when going through accounting and profit and loss it's difficult to determine. You have to download another app to do cost of goods. Which we keep finding, everytime we are looking for a feature that has almost always been available for old school POS systems it requires downloading another app which costs more money. ETA you also need another app for printing and generating barcodes. It's not a simple process and really should be.

Wander Outfitters 2
United States
Over 2 years using the app
July 27, 2023

I've been using Shopify's POS system now for the better part of a year for my In-Person events when I do shows. For what I need it to do, it does a good job but I would like to state that it can be slow at times to load items scanned. I've also had issues with the chip reader just not wanting to work so it takes rebooting / unpairing / repairing several times before it finally syncs with my POS system again.

Aside from those issues, I have no other complaints! It's been a pretty solid machine that helps me enormously at these conventions. When it finally clonks out, I will most likely migrate over to using the handheld device instead since it's compact.

Fatty Pancake
United States
Over 2 years using the app
Shopify replied August 3, 2023

Hello Fatty Pancake, thank you for your feedback. We are happy to hear that you like using our POS system. As for the barcode and the card reader issue, because you go to events with the POS we always recommend using your own hotspot, the internet in events can be weak at times and causes the hardware to not function as expected. We would also recommend reaching out to the Retail Support to ensure that you go through any troubleshooting steps necessary to get this issue fixed.

April 28, 2021

It would be nice if the first thing that had the cursor was the Description. as it stands, I have to go back and fill that in manually. It would also be nice if the zip code were automatically numerical cursor ready.

Two By Two Kennels
United States
Over 2 years using the app
September 8, 2023

So far so good. There are a few glitches that I am finding, and you cant accept Mastercard and visa gift cards, but pretty good. The worst thing is that you cannot get anyone on a phone line for help- you have to use the chat box but they are pretty efficient with it.

Heritage-Boutique.com
United States
Over 2 years using the app
Edited January 1, 2022

i like the app, its good system easy to work just expensive to upgrade because clients dont want to spend money as it is. only downside is having to pay for pro subscription

BlingBoots&More
United States
About 2 years using the app
March 30, 2022

The app is a very useful extension of our online store and is very well thought, however there are a few limitations that are so simple in their nature that I find it almost frustrating. First of all, in order to have our store's logo on the receipt, we need to subscribe to a plan of $79 USD per month. Given that at this time, we only need this particular feature, there is no way that we can justify paying this much just to have our logo on it. And second, the Shopify order number does not print on the invoice. The reason why this is frustrating to me is because it can cause confusion when doing financial reports. It is a very simple option that would save us time and confusion. I explained to my team that receipt numbers always match order numbers, but it's just strange to have two different identifiers for the same order. Other than that, an absolute breeze to use. Will definitely stick with Shopify POS and fingers crossed that they work on these small issues.

GPX Store
United Arab Emirates
About 2 years using the app