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Shopify POS is the only point of sale that’s as good at selling in person as it is online.
Shopify POS unifies your online and retail stores to strengthen sales conversions everywhere you sell, streamline store management, and helps you build stronger relationships with your customers. It has all the essential features you need to make sales, track performance, and manage customers, orders, and inventory. With local pickup and delivery—and the ability to sell inventory from other locations—you can reach more customers and give them seamless shopping experiences.
- Convert more with features like local pickup, email carts and ship to customer.
- Keep customer profiles, product details and inventory levels at your fingertips.
- Sell and accept gift cards, split payments, returns and exchanges.
- Accept payments anywhere with always-ready retail check out hardware.
- Omnichannel built-in tools to manage your online and in-store in one place.
- Highlights
- Use directly in Shopify admin
Launched
August 28, 2013
Languages
English, Danish, German, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Portuguese (Brazil), Portuguese (Portugal), Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional), Spanish, Czech, Polish, and Vietnamese
Categories
Pricing
Shopify POS Lite
Free
- Included with all Shopify plans.
- Best for selling at pop-ups, markets and fairs.
Shopify POS Pro
$89 / month
- $89/month per location
- Try Shopify POS Pro features with a 14-day free trial.
- Best for selling at brick-and-mortar stores.
Shopify POS Lite
Free
- Included with all Shopify plans.
- Best for selling at pop-ups, markets and fairs.
Shopify POS Pro
$89 / month
- $89/month per location
- Try Shopify POS Pro features with a 14-day free trial.
- Best for selling at brick-and-mortar stores.
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (511)
The most recent changes have made the checkout process so slow! There is so much unnecessary tapping and lag to check a customer out, and there is zero customization to bypass it. If you are selling in a fast-paced environment, get ready for delays. We bought the 3 POS machines last summer and are now stuck in this ecosystem. This was a huge mistake.
Hey, there! Thank you for taking the time to review the POS channel. We'd love to hear more about your feedback so we can pass it along to our platform development team. Which specific changes are you referring to? Please feel free to elaborate and share as much detail as you can by editing your reply or creating a support ticket: https://shopify.link/WJna. Thanks! -Summer, Shopify Support
I regret having to leave a negative review for Shopify POS. Our experience has been terrible. We needed a system to consolidate our inventory in one place, and despite the bad reviews, we decided to give it a try anyway. Unfortunately, the negative reviews were right. It's disappointing to see a big company like Shopify unable to fix their POS issues. We've lost numerous sales because their hardware wasn't working properly. Now, the system is completely dead, and according to their support, we have to wait 48 hours for a resolution. TERRIBLE.
Hi, there! Thank you for reviewing Shopify POS! We're sorry to hear about the challenges you've experienced with our Shopify POS system.
Please be assured that your issue has been escalated within our support team. While we aim to resolve issues as quickly as possible, response times can vary depending on the complexity of the issue and our current queues. Our teams are working as fast as possible to provide you with an update!
Thanks for your patience and understanding while we work to resolve this. -Maz, Shopify Support
Constant, constant, constant issues. Hardware that must be purchased from them is absorbently priced & not reliable. Even used hardware purchased cheaper is over priced & horrible. Card readers, scanners, printers are only consistent at disconnecting then slow to reconnect---if they even decide to reconnect. So many in person sales have been lost because of this. It's very embarrassing & makes us look unprofessional and ill prepared. After this past week's issues, I'm seriously debating leaving Shopify altogether. And YES, everything is up to date. It would be wonderful if there was a PC version and hard wired hardware. This wifi and bluetooth enabled garbage is extremely unreliable. Shopify has an excellent ecommerce platform, but their POS is very limited as to what can integrate and the hardware is, simply put, junk. I've brought these issues up before with a CSR in a chat, but none of my opinions or experiences have been taken seriously, nor have the issues been resolved. I feel as if I've wasted not just money, but time and valuable customers.
Hi there. Thanks for your review. We're truly sorry to hear about the ongoing issues that you're experiencing and understand the impact that this has on your business; your detailed feedback has been shared with our development team for review. Please contact our support team again so we can address these technical issues more effectively and offer solutions tailored to your needs.- Mac, Shopify Support
We do not recommend this app.
Recent changes to the app were not implemented with us (shop owners) in mind. It was cumbersome and didn’t work correctly leaving our customers sitting at the counter…waiting…while we tried to ‘correct’ or re-enter their order! It seems the developers are not familiar with how shop owners utilized this app and install upgrades without warning, that do not work correctly and create bad data. Support for this app is sub-standard. It took about 6 weeks for a resolution to one of the issues and then created another. We have been using it for years and it had been pretty good.
Currently it barely deserves a one-star.
Thank you for taking the time to share your review with us. We are sorry to hear about your recent experience and would like to learn more to improve services for our users. I understand you have had troubles with an appropriate resolution, so I encourage you to connect with our Retail Specialists specifically through our Help Center here: https://shopify.link/vRnL. -Olivia, Shopify Support
Almost exactly what we need... unfortunately, it does not allow sales in two currencies, whereas the store accept two currencies for the payment,
IRIS
Hi, there! Thanks so much for your feedback, I certainly understand how this feature would be beneficial for your store. I will share your experience with our developers for their consideration. - Greta, Shopify Support
Support
Shopify can answer any questions you have about Point of Sale.