Point of Sale

Point of Sale

Pricing
Free plan available
Highlights
Use directly in Shopify admin
Rating
3.9 (509)
Developer
Shopify

Shopify POS is the only point of sale that’s as good at selling in person as it is online.

Shopify POS unifies your online and retail stores to strengthen sales conversions everywhere you sell, streamline store management, and helps you build stronger relationships with your customers. It has all the essential features you need to make sales, track performance, and manage customers, orders, and inventory. With local pickup and delivery—and the ability to sell inventory from other locations—you can reach more customers and give them seamless shopping experiences.

Shopify POS unifies your online and retail stores to strengthen sales conversions everywhere you sell, streamline store management, and helps you build stronger relationships with your customers. It has all the essential features you need to make sales, track performance, and manage customers, orders, and inventory. With local pickup and delivery—and the ability to sell inventory from other locations—you can reach more customers and give them seamless shopping experiences. more
  • Convert more with features like local pickup, email carts and ship to customer.
  • Keep customer profiles, product details and inventory levels at your fingertips.
  • Sell and accept gift cards, split payments, returns and exchanges.
  • Accept payments anywhere with always-ready retail check out hardware.
  • Omnichannel built-in tools to manage your online and in-store in one place.
Highlights
Use directly in Shopify admin

Launched

August 28, 2013

Languages

English, Danish, German, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Portuguese (Brazil), Portuguese (Portugal), Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional), Spanish, Czech, Polish, and Vietnamese

Categories

Pricing

Shopify POS Lite

Free

  • Included with all Shopify plans.
  • Best for selling at pop-ups, markets and fairs.

Shopify POS Pro

$89 / month

  • $89/month per location
  • Try Shopify POS Pro features with a 14-day free trial.
  • Best for selling at brick-and-mortar stores.

Shopify POS Lite

Free

  • Included with all Shopify plans.
  • Best for selling at pop-ups, markets and fairs.

Shopify POS Pro

$89 / month

  • $89/month per location
  • Try Shopify POS Pro features with a 14-day free trial.
  • Best for selling at brick-and-mortar stores.

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (509)

Overall rating
3.9
Counts per rating level
  • 49% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 23% of ratings are 1 stars
June 27, 2024

The most recent changes have made the checkout process so slow! There is so much unnecessary tapping and lag to check a customer out, and there is zero customization to bypass it. If you are selling in a fast-paced environment, get ready for delays. We bought the 3 POS machines last summer and are now stuck in this ecosystem. This was a huge mistake.

The Phan Shop
United States
Almost 6 years using the app
June 10, 2024

I regret having to leave a negative review for Shopify POS. Our experience has been terrible. We needed a system to consolidate our inventory in one place, and despite the bad reviews, we decided to give it a try anyway. Unfortunately, the negative reviews were right. It's disappointing to see a big company like Shopify unable to fix their POS issues. We've lost numerous sales because their hardware wasn't working properly. Now, the system is completely dead, and according to their support, we have to wait 48 hours for a resolution. TERRIBLE.

Loshen & Crem
Canada
Almost 5 years using the app
Shopify replied June 18, 2024

Hi, there! Thank you for reviewing Shopify POS! We're sorry to hear about the challenges you've experienced with our Shopify POS system.

Please be assured that your issue has been escalated within our support team. While we aim to resolve issues as quickly as possible, response times can vary depending on the complexity of the issue and our current queues. Our teams are working as fast as possible to provide you with an update!

Thanks for your patience and understanding while we work to resolve this. -Maz, Shopify Support

May 3, 2024

We do not recommend this app.
Recent changes to the app were not implemented with us (shop owners) in mind. It was cumbersome and didn’t work correctly leaving our customers sitting at the counter…waiting…while we tried to ‘correct’ or re-enter their order! It seems the developers are not familiar with how shop owners utilized this app and install upgrades without warning, that do not work correctly and create bad data. Support for this app is sub-standard. It took about 6 weeks for a resolution to one of the issues and then created another. We have been using it for years and it had been pretty good.
Currently it barely deserves a one-star.

Black Wagon Kids
United States
Over 5 years using the app
Shopify replied May 6, 2024

Thank you for taking the time to share your review with us. We are sorry to hear about your recent experience and would like to learn more to improve services for our users. I understand you have had troubles with an appropriate resolution, so I encourage you to connect with our Retail Specialists specifically through our Help Center here: https://shopify.link/vRnL. -Olivia, Shopify Support

May 18, 2024

I have been using the free version for 2 years. Although it wasn't perfect, it did the job. The last couple of months have been terrible, but even worse, the last week or so. Completely unusable. So slow. The time it take to do a product search is way too long and the lagging is terrible. I can honestly say, it is not fit for purpose. Customers are waiting too long. The extra steps to add something to the cart and no more 'save cart' is very disappointing. I would not recommend this app to anyone in it's current state. Side note - When using an IPAD, if you connect a barcode scanner via bluetooth, the keyboard disappears. If you have variables, you still have to go into the product and select it, but you cannot because there is no keyboard.

Addicted to Vintage Furniture
Australia
Over 2 years using the app
Shopify replied May 21, 2024

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the POS Channel app. If you haven't done so already, I'd encourage you to ensure that both the app and device are up-to-date. If after completing those steps, you continue to experience a lag, please feel free to follow up with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support

May 24, 2024

Almost exactly what we need... unfortunately, it does not allow sales in two currencies, whereas the store accept two currencies for the payment,

IRIS

Association Iris
Switzerland
About 2 years using the app
Shopify replied May 27, 2024

Hi, there! Thanks so much for your feedback, I certainly understand how this feature would be beneficial for your store. I will share your experience with our developers for their consideration. - Greta, Shopify Support

Support

Shopify can answer any questions you have about Point of Sale.

Developer

Shopify

151 O’Connor St, Ottawa, ON, ON, CA

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