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Shopify POS is the only point of sale that’s as good at selling in person as it is online.
Shopify POS unifies your online and retail stores to strengthen sales conversions everywhere you sell, streamline store management, and helps you build stronger relationships with your customers. It has all the essential features you need to make sales, track performance, and manage customers, orders, and inventory. With local pickup and delivery—and the ability to sell inventory from other locations—you can reach more customers and give them seamless shopping experiences.
- Convert more with features like local pickup, email carts and ship to customer.
- Keep customer profiles, product details and inventory levels at your fingertips.
- Sell and accept gift cards, split payments, returns and exchanges.
- Accept payments anywhere with always-ready retail check out hardware.
- Omnichannel built-in tools to manage your online and in-store in one place.
- Highlights
- Use directly in Shopify admin
Launched
August 28, 2013
Languages
English, Danish, German, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Portuguese (Brazil), Portuguese (Portugal), Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional), Spanish, Czech, Polish, and Vietnamese
Categories
Pricing
Shopify POS Lite
Free
- Included with all Shopify plans.
- Best for selling at pop-ups, markets and fairs.
Shopify POS Pro
$89 / month
- $89/month per location
- Try Shopify POS Pro features with a 14-day free trial.
- Best for selling at brick-and-mortar stores.
Shopify POS Lite
Free
- Included with all Shopify plans.
- Best for selling at pop-ups, markets and fairs.
Shopify POS Pro
$89 / month
- $89/month per location
- Try Shopify POS Pro features with a 14-day free trial.
- Best for selling at brick-and-mortar stores.
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (507)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, seamless inventory and sales data integration, and reliable checkout process. They find the barcode scanner, printer, and card reader features beneficial, especially for businesses with both online and physical stores. However, some have reported issues with system speed and hardware quality, and have expressed dissatisfaction with the removal of the "Save Cart" feature from the lite version and the cost of the Pro version. Despite these, customer support is praised for its efficiency. Merchants also value the app's integration with the website and payments system, but desire additional features like improved sales tax management and the ability to run multiple discount layers.
I regret having to leave a negative review for Shopify POS. Our experience has been terrible. We needed a system to consolidate our inventory in one place, and despite the bad reviews, we decided to give it a try anyway. Unfortunately, the negative reviews were right. It's disappointing to see a big company like Shopify unable to fix their POS issues. We've lost numerous sales because their hardware wasn't working properly. Now, the system is completely dead, and according to their support, we have to wait 48 hours for a resolution. TERRIBLE.
Hi, there! Thank you for reviewing Shopify POS! We're sorry to hear about the challenges you've experienced with our Shopify POS system.
Please be assured that your issue has been escalated within our support team. While we aim to resolve issues as quickly as possible, response times can vary depending on the complexity of the issue and our current queues. Our teams are working as fast as possible to provide you with an update!
Thanks for your patience and understanding while we work to resolve this. -Maz, Shopify Support
Shopify sells you this app with certain features, then at a whim, and with no notice to the users, takes away those features and functions. It is routinely changed (with no notice) so that you end up with multiple errors at the check out and constantly have to re-train staff, and re-work all your processes.
As an example, the save cart feature (which they still advertise as available) is gone. The 'improvement' is clunky, hard to use, and full of bugs. They removed the one button to search for a client in your system to assign to a sale. They introduced a bug where the cursor jumps in the middle of you typing. They changed the only good thing they had (their search engine) so now it tries to auto correct your spelling, for names!
This is just the most recent in a long line of frustrating choices by the devs at Shopify. Their careers page actually shows you they *encourage* their staff to change fast and create chaos. It's literally their value set and culture - to make sure that there is no stable system for users. We actively search for other pos systems routinely, and will continue to search until we find something that is better or Shopify finally listens to its user base and corrects this poorly designed system. We feel trapped and lied to. Go read the user forums before you decide to use this system.
Hi there, thank you for taking the time to leave such a detailed review. Our support is always happy to assist and if you are experiencing any specific issues with the app please make sure you are reporting them to our retail support team through the support tab in your app. I also recommend checking out our changelog for the most recent updates to the Shopify POS app, and other areas of Shopify: https://shopify.link/N5vR. Your feedback is appreciated and our support is always here to help with any concerns or issues you might be having. -Shay, Shopify Support
We do not recommend this app.
Recent changes to the app were not implemented with us (shop owners) in mind. It was cumbersome and didn’t work correctly leaving our customers sitting at the counter…waiting…while we tried to ‘correct’ or re-enter their order! It seems the developers are not familiar with how shop owners utilized this app and install upgrades without warning, that do not work correctly and create bad data. Support for this app is sub-standard. It took about 6 weeks for a resolution to one of the issues and then created another. We have been using it for years and it had been pretty good.
Currently it barely deserves a one-star.
Thank you for taking the time to share your review with us. We are sorry to hear about your recent experience and would like to learn more to improve services for our users. I understand you have had troubles with an appropriate resolution, so I encourage you to connect with our Retail Specialists specifically through our Help Center here: https://shopify.link/vRnL. -Olivia, Shopify Support
Support
Shopify can answer any questions you have about Point of Sale.