Overall rating Based on 410 reviews
The old shoppad app was not very good, barely any description of product, poor barely-there homepage etc.... this new one looks much flashier and more app-like and all that. BUT BEWARE.
We installed this app and over a period of a few days it was clearly obvious it was a fail. Our bounce rate for mobile and tablets doubled. Our pages per visit slashed from ~9 to ~3. This had a serious effect on our actual sales placed on mobile/tablet, as well as affecting traffic ending up on desktop. We had some of our worst performing days while the app was active, with seriously lower sales and conversion rate, so we have removed it.
Our website uses instead a responsive theme with some changes made to mobile, but mostly a desktop website for tablets. Our mobile experience is sort of okay but not that good, it needs a lot of work, and yet it performed twice as good (or more) than this app.
So I say beware of the claims and the marketing. It may be better than NO mobile website, but it may also perform worse than a well optimized responsive site. The user interface is a bit sluggish and not really intuitive... the whole thing of turning pages is I think far too removed from normal shopping experience that I didn't even realize that I could do that, or how to get to the products... the usability is poor with too much learning curve. Also the app lacks really useful marketing, sales, various other ecommerce features like cross-sells, up-sells etc... all the cool stuff you can do with OTHER apps and plugins, that have absolutely no effect when using this app. I recommend getting your responsive website put in place well so that you can benefit from all the other things an ecommerce store really needs, which this app does not provide.
I'm giving it 3 stars for `looking nice` and `being original` but nothing more, due to the proof that it performs badly and is unintuitive.
This is a GREAT app. Of all the apps I have tried so far, this one is the best. It does exactly what it says it does. It will change your desk top store into an iPad store in a matter of minutes. The customer support is great. I contacted them once and heard back within 24 hours.....very nice! The best part, I can see who uses shoppad and who uses the desk top to shop. Since installing the app (about a week ago) 60% of my customers are mobile device shoppers. Anyone who thinks they don't need to get a mobile app is crazy......everyone is turning to phones and iPads to shop!!! Thanks Shoppad.....I love it!
Mobile is very important these days, but getting it right can be very hard. This app makes my store run smooth and look really great on android iphone and ipad. Their support is friendly and helpful too.
Rock Bottom Soap
This app is so easy and already had a new order for me within 24 hours of installing. Very easy made my shop look much better on phone and tablet. Thanks for making this so easy for an extreme novice such as me.
Designed for Baby
As a newbie Store, I wouldn't have thought it was possible to have a dedicated mobile/tablet experience for my customers right from the start - and at a reasonable price! Overall I am very happy with this app and think it will be a very important lever to driver our growth and success. When you start to use the app, I recommend checking out the FAQ tab for some easy tips and instructions to help optimize your new mobile friendly site.
Nice way to optimize your store for iPad.
NaturalGirlsRock.com - Natural Girls Rock® Official
Great customer service! Thanks guys!!! :)
Xtreme Digital GraphiX
Great app and great support. There are a lot of new customers using mobile phones and this ShopPad really helped give my site a new look and easy navigation . I had few issues and they helped me right away. Great support keep it up. Make sure your mobile site looks good test it using iphones and androids, i was losing a lot of customers before.
Great product, even better customer service! Very easy process to adapt to and they are willing to answer any type of questions you may have. One thing that I may want to see changed is there to be a pre-order button that could direct to another site :) Very happy with this App!
The Worn Baby
I loved the way it made my store look on mobile devices, however after 5 days and attempting to get the kinks worked out, I lost too many sells so I uninstalled. Pages were showing up blank when linked and many items weren't showing variants so I had to go through my inventory, item by item, and add a second variant so my customers would know what they were purchasing. With 3 business and 3 kids, I don't have the luxury of sitting down to a computer to fix it each time :(