Shoppingfeed , 165 reviews

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
Edited May 4, 2017

One of very few apps that lets you list on Amazon and Ebay (not from Amazon to Shopify - plenty of those)
It takes a lot of work to set up but it's worth it. Their support team is great, they spent numerous hours on the phone with me helping set up the feed and even helped with my eBay sellers account (which was totally not their problem)

Two cons
(For apparel store like mine ) the feed transfers your product type (not tags) into eBay/amazon category. So I had to separate boys and girls apparel, which now looks kinda weird in my store - instead of "sweaters" I now have "boy sweaters" and "girl sweaters", which does not make much sense if you are already in Boys category in the store...

Second con is the price. I love the app, and I understand they have developers, and customer support and much more...but I still think it's a bit too much.
Still worth it in the long run. :)

Www Wonderland Boutique
United States
10 months using the app
Edited January 10, 2017

Used app for a short period and it connected me efficiently with Bing. Decided Bing wasn't for me so stopped using.

I must have forgotten to shut down my free trial, as I was charged for a subscription after around 6 months. When I contacted customer support about this charge, Andy was very helpful and quick to respond - he refunded my money immediately.

Jewelleryofscotland
United Kingdom
9 months using the app
Edited November 2, 2015

Support was very bad in the beginning but now I'm getting the support that should have been given earlier on.

Pets Palace Australia
Australia
8 months using the app
February 18, 2020

I actually was unable to use this app due to the limitations provide on the Houzz platform, but this limitation had nothing to do with the app itself but rather Houzz's platform.

The reason I give it 5 stars is that their customer support is awesome. Their live chat actually works (with a real person) and they even scheduled me to speak with one of their owners. I was very impressed.

USA Beverage Supply
United States
9 days using the app
June 8, 2016

A little bit of tinkering in order to get the listings right, but the support staff member who has handled our queries is patient and knowledgeable. We are extremely happy with the service in recent weeks and the sales that are generating. Thank you Shopping Feed.

Thezebra
Australia
6 months using the app
October 11, 2019

Oleh, Liz, Matt and the people I have spoken to in support at Shopify are super fantastic. That may be redundant but these guys certainly are NOT! Awesome customer support team at Shopify. Thanks you guys!

Your Vintage Department Store
Canada
8 days using the app
Edited October 15, 2015

Horrible. Nice user-friendly platform but after hours of work put into learning the platform. They take days or weeks to answer emails. The system eventually stopped working all together but of course no support.

Not worth the effort.

Update: Adam and Drew got back to me they seemed eager to get this going again however the app has product quantity limitation which wasn't clear before I installed it. To be fair I have a large amount of products but I wish I would have known before I got so deep into it.

Frugalmilkman 3
United States
7 months using the app
Edited January 9, 2017

I really dislike this app. They are hurting our amazon rating.

Every once in a while it is unable to import order from Amazon to Shopify. No notice is given off this, so they of course get lost until Amazon or the customer contacts us.

Also, you can't login to this app directly from Shopify and they require a username. I can't remember ever having created a username for this, so I have no idea where to start. The "forgot pass" function doesnt seem to work without the damn username..

Update Jan. 2107: Ended up deleting this app to switch over to the one by Shopify. Quickly realized this was a mistake and wanted to switch back to this one, just to get things running until we found a better replacement.

They didn't want to open up an account again due to this review, who at the time of writing is two star. Based on that, I'm not giving them a one star. We're never coming back.

Summary:
- Full of bugs
- Customer support isn't good
- Bugs bugs bugs. The kind of bugs that get you banned from Amazon.

Freddyshop Com
United States
5 months using the app
Shoppingfeed Inc replied November 20, 2019

First off, I'm sorry for the experience. When reviewing your account and experience, we found the orders stuck inside Shopping Feed as designed, and that our system was alerting your account via your info@freddyshop.com email address. Our system is designed to quickly alert you of ANY issues with orders moving through our system. These problems are very rare, however our tools make it easy to solve quickly.

I also feel that you mischaracterized our support team and our efforts to help you solve these issues. Uninstalling a few moments after submitting a support ticket left us little room to help out with your missing password. When asked to reopen your account, we asked if you'd reconsider your review if we helped change your mind.

I know your experience will be incredible if you will give as a try. I will happily extend your trial long enough to feel comfortable working with us. you can reach me directly at andy@shopping-feed.com

Edited April 3, 2020

Installed the app and tried to create account and I got message saying my Country is not supported I live in USA, tried to call but no luck

**Update**
they reached out and tried to fix my problem I was really happy to see Company call back and check on their customers

Market Sale
United States
7 days using the app
April 14, 2016

My experience with this app is amazing! It seamlessly syncs your Shopify account with eBay! When items are purchased on eBay, the app automatically creates an order for your Shopify account. I love it and I recommend it to everyone!

The You Store
United States
7 days using the app