ShopSync

ShopSync

by ShopSync

Connect your store with Mailchimp

4.2 of 5 stars(290 reviews)

About ShopSync

Connect Your Store With Mailchimp

Connect your Shopify store to a Mailchimp list in less than 60 seconds for free.

Sync

ShopSync will sync all information in your Shopify store to Mailchimp - customers, orders, and products.

Trigger Automations

Set up marketing automations in Mailchimp and trigger them automatically. Remind customers about abandoned carts, win back lapsed customers, and follow up after the sale.

Recommend Products

Generate recommended products based on a customer’s past purchase history.

Segment Customers

Track and segment customers based on transaction details and purchase frequency.

Sync Merge Tags

Map customer information within Shopify to Mailchimp - use for segments or campaigns.

Initiate Pop-Up Forms

In one click, embed a pop-up form that converts your website visitors to subscribers.

Simple Set Up

Connect your store with Mailchimp in no time through Shopify's app store. Once activated, ShopSync will import all information in your store to Mailchimp - including customers, orders, and products. We can also sync merge tags like birthdays or anything else that's important to your marketing efforts.

Use your purchase data to personalize your marketing.

Create custom segments or choose from Mailchimp's pre-built ones to market smarter. Target segments with your own personalized messages, welcome new subscribers, reward repeat buyers, or incentivize customers to return.

Automate your email marketing

When you activate the ShopSync app in Shopify, you're able to use any of Mailchimp's automation workflows. Automatically send abandoned cart messages encouraging shoppers to complete their purchase, re-engage past customers with relevant product recommendations, or prompt customers to leave reviews.

Integrates with

  • mailchimp

Media gallery

Support

Pricing

Free

Overall rating
4.2 of 5 stars
Based on 290 reviews

  • 5 of 5 stars
    71% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
  • 3 of 5 stars
    5% of ratings are 3 stars
  • 2 of 5 stars
    4% of ratings are 2 stars
  • 1 of 5 stars
    13% of ratings are 1 stars

Most recent reviews

Texture Clothing

It's recommended that you do not have the automatic 'add to mailing list' box check on the payment page. It took me about 9 months to realize that ShopSync had been switching my customers to "non subscribe" when they made a purchase, because that box was unchecked. Because of this, Mailchimp omitted hundreds of my good, long time customers from my mailings. I have now switched to Klaviyo.

Chileanwines

Really we need pay to try connect with chat support ? Yo need improve your service if you want offer a good product.

Retropilot

There is one significant flaw that you should be aware of before you install and use this app.

Let's say my email is james@gmail.com. I make a purchase for my friend, Mark. The shipping address name is Mark Smith. The billing address name is James Johnson. The app will sync the SHIPPING name to my email (james@gmail.com).

This means when I go to send a newsletter to james@gmail.com and use personalisation in the email, it will say "Hi Mark!" - when my name is actually James.

Shopsync support confirmed this is a known flaw. If you want to use personalisation in your email marketing, you must be aware that this app will 'corrupt' your mailing list by mixing up names.

This might not be an issue for you if your customers only ever ship to themselves.

Developer reply

January 17, 2020

HI Retropilot, thank you for sharing this feedback. After seeing the scenario you described, we dug into the issue deeper and it turns out this is a known Shopify bug, not anything with ShopSync. Here is a response from their support team we received:

"It looks like this is a frustration that more than a few merchants have brought to us. Currently, when a customer account is created Shopify sets the default address as the shipping address instead of the billing address. If the customer put in a new shipping address this would be taken to be the new default address as well. There is no way for the merchant to make this change on their own and to make that change our devs would need to do something system-wide to adjust it to be billing first instead of shipping. The only workaround currently is the laborious process of editing a customer's default address after their account is created."

The good news is that Shopify is aware of the problem and it looks like they will be working to address the issue in the future. Thank you for using ShopSync and let us know if you have any other questions.