Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless syncing of listings, orders, and inventory between Shopify and Etsy, saving significant time and effort. Its user-friendly interface and straightforward functionality are also praised. Customer service, especially quick responses and effective solutions, is highly commended. The app's ability to manage stock updates, prevent overselling, and increase orders is valued. However, some merchants reported issues with the inventory deduction feature. It's seen as a valuable tool for managing an Etsy shop and simplifying cross-platform product management.

April 13, 2021

We were looking for an app like this for a long time, but everything we found was one-directional, so it only kept track of the sales on the website. This app is bi-directional, so anytime there is a sale on either platform, it keeps track of the inventory. Very happy with it, and Shirly even checks in to see if we ever need assistance. Thank you for the great app and service!

Trove & Co.
Canada
13 days using the app
January 2, 2022

Fantastic customer service you can actually get a quick response and receive the help and information you need to utilize this great app.

Magnolia Accents
United States
12 days using the app
August 10, 2022

I was having issues with install of the app and Shirly was immediately responsive. She answered all my questions, and even set up a quick call to walk me through the issues I was having. Shirly was very supportive, patient and quick to help me work through the initial pain points I had. This type of support is really appreciated! She earned my business - thank you!

DD & MALI
United States
12 days using the app
July 20, 2021

Very simple to use! Just what I needed to keep my orders in sync! Very helpful support as well! I have tried pretty much every other etsy order sync plugin/app out there. This one is, by far, the easiest and slick one out there.

RecoverySwag
United States
12 days using the app
shopUpz replied July 20, 2021

Thank you very much for your great feedback :)

Edited February 14, 2022

WARNING! CHANGES STOCK NUMBERS RANDOMLY!!!!! Updated review: After using this for a while (I don't know when exactly it started changing stock numbers without permission), the app started to randomly and without authorization edit, delete and add stock to products-- products that were not even part of the inventory integration. Because at least SOME of the products were not even authorized to be part of this apps services, they should not have been touched by the app. I have spent MONTHS trying to figure out why my stock was never right-- especially on products that were listed only in one store. I was always selling things I did not have and that I THOUGHT I had long ago edited to be correct. It turns out, I did edit them, but the app just goes ahead and changes them to whatever it wants. You can see this in the product variant inventory history. I finally reached out to Shopify for help and they were able to precisely show that this app was responsible for the random changes-- they are the ones that showed me SHOPUPZ was changing the inventory randomly in the variant investory history. There was NO DOUBT that this app was responsible. They created a case for me and submitted it to the developers of this app. The case was IGNORED. I received NO RESPONSE AT ALL. So, I reached out again, and Shirly told me that she needed to know what the problem was. I referred her to the case from Shopify. She replied that she needed details and examples and implied that there must not really be a problem because I was a customer for over a year. I AGAIN referred her to the case from Shopify which the tech and I spent about an hour putting together. I saw no reason to re-do this work when she should have received AND ALREADY RESPONDED to this case. A better app with better support would not have had this problem in the first place and secondarily, they should have addressed the shopify case immediately. Instead, they have an inventory management app that makes it's own decisions about your stock levels (sometimes adding or deleting 5 or more to a specific variant) and a support team that does not see, respond to or care about the cases submitted through shopify. THen she stopped replying at all. So now I have an TRASHY app that has completely screwed up the stock all over my store, and NO SUPPORT AT ALL WHATSOEVER. If you're looking for an app to mess up your hard work counting, by all means install it. But if you want something that does what it says without randomly changing stock for NO REASON, please look elsewhere. This is a horrible app with horrible support. DO NOT USE!!!! My Initial review: Easy to set up and the support and help is fantastic. This is so great for keeping stock between my stores synced. Great app!!!

UB2 | Urban Baby Bonnets
United States
9 months using the app
February 21, 2023

I absolutely LOVE this app! It just works and it took just 1 minute to move 170 products into Etsy! WOW!

My biggest love however, is the support! Shirly is absolutely amazing, patient and knows what she’s doing!

Stop thinking about it! Get the app already

Branderry
United Kingdom
10 days using the app
shopUpz replied February 21, 2023

Thank you very much for your amazing feedback. Service is my top priority.
I'm investing a lot in creating an easy app to use .
Feel free to reach out any time with any questions.

Best,
Shirly.

June 9, 2022

This app absolutely nails it! We've tested many Etsy Apps but this app is the only one that brings us the result we need. It sync the inventory perfectly & creates orders in shopify. The app support is just awesome, they helped us directly with every step!

SEVORA
Germany
10 days using the app
Edited October 31, 2022

I don't recommend. This app is very unstable and the support is very haphazard. It allows for multiple duplicated entry of items which creates huge headaches. Maybe this is ok for small catalogs but not for shops with thousands of skus. After working with this company for 6 months on duplicates and missing orders - we are dumping it. Plus the developer tried to bully us into removing our review!

William Glen
United States
8 months using the app
shopUpz replied October 21, 2022

Hey,
You manage more then 70,000 SKUs. You have chosen to use our app and still using it although I have mentioned to you both during our online meeting and via email 7 months ago that our app designed to manage up to 40K SKUs for quantity sync.
In case you need quantity sync for 70K listings then it requires to store your account on separated servers and it will cost you much more.
For order sync and for export listings it will works great!
Usually when sellers have huge amount of SKUs they are POD and looking for order sync and export listings.
As a seller and entrepreneur I would expect that you will appreciate my honesty, my hard work on your account and respect the limitation of the app. You are choosing to keep using our app so I assume that overall it works for your needs.

Customer service and honesty is my top priority.
Thank you for raising your concern .

Best,
Shirly.

March 21, 2022

Shirly was a Huge Help in setting up my Product Integration from Shopify to Etsy!
She deserves a Ton of praise because she is Patient and knows what she's doing. Hands-down, 5 Stars. Thank you Shirly!!!

Pet Heart Paintings
United States
9 days using the app
August 18, 2021

Fantastic app - so easy to use and great support - quick and easy to understand responses. Would totally recommend!

Lola Design Ltd
United Kingdom
9 days using the app