Reviews (231)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to efficiently sync listings and inventory between Shopify and Etsy, noting its user-friendly interface and easy setup. The syncing functionality is praised for keeping stock levels accurate and streamlining order management. Exceptional customer support is frequently highlighted, especially the helpfulness of a support person named Shirly. Merchants report that the app significantly enhances their operational efficiency, allowing more focus on creative and customer-facing activities.

Edited February 27, 2023

Update concerning Shopupz answer : They contacted me, but insisted on me deleting my review instead of understanding my concern .I answered them and they never got back .The message you see below my review is an automatic and robotic message that they send to many other customers , juts look at other reviews. I found this extra weird for a business that wants to grow and " care" ..

My review : It's a great app for synching and managing , I loved this part but I think it's not worth it for exporting items especially when you have many and different. On Etsy I can copy from a similar item and already have everything filled . With this app it exports the title, the description , the SKU's and the tags , meaning you would have to fill all the attributes + categories on Etsy website. It took more time for me by using the app, especially that sometimes it wasn't exporting well my descriptions. So for the price it isn't worth it. If you try to gain time by exporting I don't recommend , for synching and managing orders it's great.

Kitzy
Spain
6 months using the app
shopUpz replied February 21, 2023

Thank you for your feedback. You mentioned that the app works great for quantity sync and orders. Please note that it also works great for export listings.
Regarding descriptions there are several formats and it can also change betweeb differenet languages like spanish. You never contacted me regarding this issue, I can investigate and check the specific description format that you are using. I'm positive that this issue can be supported for you. I've tried to contact you several times on multiple channels and you haven't responded yet.
Ping me and I would be happy to support you.
Best,
Shirly.

October 29, 2022

Terrible app. It won't load 90% of the time. No response from customer services. I messaged them three times and they ignored me 3 times.

Leafy Soulmates
United States
3 months using the app
shopUpz replied October 30, 2022

Hey,
I replied to you on October 10th via email and also tried to reach you via Etsy. I also sent you a message on whatsapp since I assume that you are not getting my messages. Please look at your email (spam/trash) from "shirly@shopupz.com" or on your Etsy. Happy to assist with any questions.
Shirly.

December 30, 2021

I had the best support with learning about how to introduce my products to Esty through my Shopify store, Shirly personally had a google meet with me to help me. The ease of use with this app is fantastic and makes everything so much easier to integrate. Thank you again!

mugglemania.com
United States
3 days using the app
March 16, 2023

This app is absolutely amazing. Beyond words! But what really makes the difference is the Customer Support, especially when you have so many apps to choose from. I was terrified to sync my Etsy store with Shopify, as we have a pretty good amount of products. Shirly was extremely helpful and patient and without her I wouldn’t be able to successfully sync my shops so quickly and to manage all of my orders from one platform. Honestly, I have never experienced customer service like this!
I'm happy to be on board!
Thank you once again.

amicajewels
Germany
3 days using the app
shopUpz replied March 16, 2023

Thank you very much for your great feedback. I LOVE supporting SMBs biz since I'm also SMB biz . Service is really my top priority :)
Your feedback is highly appreciated and thank you for reaching out to me and give me the chance to explain share my video tutorials.

Best,
Shirly.

January 20, 2022

I tried this app after being dissatisfied with the lack of support when I encountered a problem with a different Etsy sync app. This app is very straight forward, and I was able to get very quick help via Facebook messenger within the hour when I needed help setting it up. I would recommend this app!

Northern Baby Goods
Canada
3 days using the app
June 28, 2023

Does a good job of simplifying the process of moving your shopify listings into etsy so it is a huge time savor.

Josephine 888
United States
3 days using the app
September 21, 2023

Amazing app. Will do a lot of work for us. Also Shirly is very helpful. She explained everything that I needed and answered all of my question. Great Job

XStylePlanet
United States
3 days using the app
shopUpz replied September 23, 2023

Thank you for your great feedback! Sync between Etsy and Shopify is our mission and we keep enhancing the app to keep save you time:)
Best,
Shirly.

December 2, 2021

The BEST app for orders integration. And I already checked 5 others.
I talked with Shirley and asked her to guide me through on how to make integration for the orders without affecting the listings at all, she was very patient and clear with the instructions.
It worked perfectly. So simple, I am still surprised.

Canvas Wall Art & Canvas Prints | tailoredcanvases.com
United States
1 day using the app
July 11, 2022

Shirley was very helpful in helping me get the app running on my shop. Thanks for the speedy service!

Nomad Nextdoor
United States
1 day using the app
October 24, 2022

Je ne suis pas capable de synchronisé mon shopify et etsy, pouvez-vous m'aider svp ? Pourquoi ça ne fonctionne pas ?

Hama Co
Canada
28 days using the app
shopUpz replied October 27, 2022

Hey, please note that our app is written in English. I've tried to contact you several times via email and also invited you to our webinar so you can view how you can easily export your listings from Shopify to Etsy. Here is the link to our webinar https://www.youtube.com/watch?v=ooPDtv7kBbg
I'm also happy to schedule a meeting and walk you through our app.

Best,
Shirly.