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Signifyd

Signifyd

Developed by Signifyd

93 reviews
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Price: From $0.00 / month Free Trial: 14 days More info
  • Optimize Operations: Signifyd provides decisions in a second. Review all the details on a beautiful dashboard. Speed up order fulfillment.
  • Sell Confidently: Request a 100% chargeback guarantee on select or all transactions. Domestic or International.
  • Spend Less: Review orders with our on-demand plan for FREE! Request a chargeback guarantee only if needed.

Signifyd solves the challenges that growing e-commerce businesses persistently face: billions of dollars lost in chargebacks, customer dissatisfaction from mistaken declines, and operational costs due to tedious, manual transaction investigation.

E-Commerce Assurance, Signifyd’s financial guarantee protecting online retailers in case of chargebacks is supported by a full-service cloud platform that automates fraud prevention allowing businesses to increase sales and open new markets while reducing risk.

When a customer places an order with your Shopify store, Signifyd automatically reviews the order and tells you whether to ship it or not. We back our decisions with chargeback protection (through a 100% financial guarantee) so you can focus on growing your business with zero fraud liability.

Standard pricing is 1% for guarantee orders. We offer several plans for different business needs and sizes. View our pricing page to learn more.

Benefits:

Zero fraud liability
When we approve an order, we stake our name on it. Every Signifyd transaction is guaranteed to contribute to your bottom line, so you can maximize your revenue without the risk. If you get a chargeback, we pay you back within 48 hours including chargeback fees & shipping.

Ship more
With Signifyd's industry leading approval rates, accept more domestic and international orders that you would normally decline. Request assistance on demand from our certified fraud experts or let us manage it all for you.

Automate your back office
Skip the research and the wait for a customer call-back. We'll also automate your back office so that orders are fulfilled automatically. Every decision comes with a beautiful report that includes a score and a detailed explanation.

Integrate in minutes
Signifyd sets up in minutes. Simply install this app and you’ll instantly see orders coming in, with full data enrichment.

Features:

Automatically send orders to Signifyd for chargeback protection
When a customer places an order with your Shopify store, Signifyd automatically reviews the order and tells you whether to ship it or not. We back our decisions with chargeback protection (through a 100% financial guarantee) so you can focus on growing your business with zero fraud liability.

Configure order workflows based on Signifyd’s guarantee decision
Save time and resources by automating your back office based on Signifyd’s decision, automatically shipping good orders and canceling fraudulent ones. Easily configure workflows to automatically capture orders Signifyd has approved for guarantee, and cancel ones that Signifyd has declined for guarantee.

Get Started with a free 14-day trial


It's simple to get started just click the GET APP button on top of the page and try our risk-free 14-day free trial.

Signifyd reviews

93 reviews
  1. 5 stars (84 reviews)
  2. 4 stars (4 reviews)
  3. 3 stars (2 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (3 reviews)

Having just recently launched an online and the fear of dealing with PayPal, I had to come up with a solution of accepting card payments, knowing which orders was legitimate, and which orders are fraudulent.

Sounds easy right, as shopifys built in system detects if an order is Low, Medium or High Risk, although this feature by Shopify is handy, its not at all as accurate as it needs to be.

The application makes all the decisions for you, you don't need to take risks and decide if you should fulfil and order or not. Signifyd guarantees all orders that have the green go ahead badge, if Signifyd spot fraud, which they seem to do a very good job at detecting, they will but a red badge next to the order, meaning that they won't guarantee the order for protection if you still decide to go ahead with it.

Signifyd app does everything it says and more, i recommend any one accepting card payments to be using Signifyd.

creplab.com

posted

We have been using Signifyd for almost a year but just switched over to the the "submit every order for guarantee" plan because it's become painfully obvious that these guys are the best at what they do. We have extremely high average selling prices due to the nature of our business, so if it works in our case, I can't imagine a store where Signifyd doesn't bring tremendous value. You should definitely try this out ASAP because the learning curve is incredibly easy and their developers have been really responsive in making UI changes to help us understand the tool even better. If we ever switched away from Shopify, this is the only app we'd absolutely have to take with us--it's that good.

posted

Absolutely the best 'insurance' you can have for your online store. I've been using Riskified for a long time, but they sometimes don't pay you for some of the guaranteed(approved) orders. With Signifyd, I've never had the same issue. If any problem happens, I get paid from the team the next day or so. I would definitely recommend this app to all Shopify merchants.

posted

This app gives great peace of mind, and another layer of protection over Shopify's basic fraud meter. They offer your first "guarantee" free, and I took advantage of it last night. We're a new store (barely open a month), and we had our first "medium" on Shopify's fraud meter. I used the guarantee feature and it was approved almost instantly. The point system they use provides a lot more detail into what could be a fraudulent transaction so you can be more informed. And now that 500 transactions are free per month, you have no reason NOT to try out this app.

posted

Lots of great data points for making a decision whether to accept or deny, and if you aren't sure submit it for insurance for a reasonable percentage of the order. I have used Cybersource's Decision Manager and Kount in the past before our site was on Shopify. Both were a pain to integrate and had user interface's that look straight out of the early 2000s when they were created.

Signifyd has a nice user interface and integration with shopify is as simple as pushing a button.

posted

Feb.16- After leaving this review Signified called me and apologized telling me they were not sure how my emails slipped through the cracks. I can understand how either tech error or human error could cause this so I have amended my rating from 1 star to 4 stars because I do like how this app seems to work. I would advise anyone interested in the app to call their toll free number if you do not get an email response just to be sure.

Looks like it could be a useful app and I did install it and their logo on my site and emailed their sales dept. to be put on the bronze plan the same day I signed up (Jan 31). On Feb 4 I emailed them again because I hadn't heard back and again no reply. Received an email Feb 13 my free trial would expire the next day so I emailed again asking to be put on the free plan but still no reply. Today I was locked out of the dashboard with a message to contact them to to get reinstated. Well, I'm sorry but I guess they do not want business from someone who is only going to us the free bronze plan. Thank you for nothing. I'll go elsewhere.

posted

Signifyd is one of the best decision I had after re-opening my online store. Now, I feel much more comfortable selling and I don't need to worry about fraudsters because I know that Signifyd is there to back me up. I tried to sign-up with a different app before but they declined me because they said they couldn't handle digital products. I'm so glad Signifyd is there and accepted me. Signifyd's sales and support team is also amazing. They answer all of my questions patiently and promptly.

posted

This is a NO BRAINER to add this APP to your store, especially because they allow a FREE version as well as then paying for more if you need it. I have found the Support to be excellent, and as I said overall, I feel like when the Consumer sees this LOGO, they feel even safer completing their transaction on my site. WELL DONE GUYS!

Thanks,

Ray Doustdar
BUICED Liquid Multivitamins
www.buiced.com

posted

Signifyd is absolutely fantastic! This is a MUST HAVE app for any businesses, big or small. I've been hit by chargeback and fraudulent orders before so fraud prevention is one of my top priorities in running my online store. They take the guessing game out and do the work for you. I like how they score each transaction so that you can make an educated decision on whether you should process an order or not. The app is a breeze to install and their customer service is excellent! I use their guaranteed payment service on select transactions but thankfully, no chargeback yet ever since I've used this app a few months ago. Super highly recommended!!!

posted

Thank you Signifyd! First off I would like to say that I rarely ever leave reviews, but I couldn't go without in this situation.

I have been operating my online store since May of 2014. I had no idea how many people are online to commit fraud, believe me there are plenty! I have tried a few Fraud apps, but hands down Signifyd is the best. With their app it takes all of the guess work out of trying to decipher what's a good transaction or not. It doesn't just give you a simple yes or no or leave you wondering. You can proceed with your business having full confidence. There's a lot of information compiled to assure that you feel safe with completing or not completing the transaction.

If you sell high end merchandise or not this beats chargebacks any day. To know that my business can function safely and securely because of Signifyd is a wonderful feeling. I wish that I would've used them sooner. It would've helped tremendously with a lot of headaches I had to deal with in the past.

posted
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From $0.00 / month

Checkout our pricing page for more details.

14 days

Support & Sales

Signifyd
1 (866) 893-0777
sales@signifyd.com
signifyd.com
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