Powerful new features, services and plugins for your Shopify store

All Apps / Tools / Signifyd

Signifyd

Signifyd

Developed by Signifyd

101 reviews
Get
Price: From $0.00 / month Free Trial: 14 days More info
  • Optimize Operations: Signifyd provides decisions in a second. Review all the details on a beautiful dashboard. Speed up order fulfillment.
  • Sell Confidently: Request a 100% chargeback guarantee on select or all transactions. Domestic or International.
  • Spend Less: Review orders with our on-demand plan for FREE! Request a chargeback guarantee only if needed.

Signifyd solves the challenges that growing e-commerce businesses persistently face: billions of dollars lost in chargebacks, customer dissatisfaction from mistaken declines, and operational costs due to tedious, manual transaction investigation.

E-Commerce Assurance, Signifyd’s financial guarantee protecting online retailers in case of chargebacks is supported by a full-service cloud platform that automates fraud prevention allowing businesses to increase sales and open new markets while reducing risk.

When a customer places an order with your Shopify store, Signifyd automatically reviews the order and tells you whether to ship it or not. We back our decisions with chargeback protection (through a 100% financial guarantee) so you can focus on growing your business with zero fraud liability.

Standard pricing is 1% for guarantee orders. We offer several plans for different business needs and sizes. View our pricing page to learn more.

Benefits:

Zero fraud liability
When we approve an order, we stake our name on it. Every Signifyd transaction is guaranteed to contribute to your bottom line, so you can maximize your revenue without the risk. If you get a chargeback, we pay you back within 48 hours including chargeback fees & shipping.

Ship more
With Signifyd's industry leading approval rates, accept more domestic and international orders that you would normally decline. Request assistance on demand from our certified fraud experts or let us manage it all for you.

Automate your back office
Skip the research and the wait for a customer call-back. We'll also automate your back office so that orders are fulfilled automatically. Every decision comes with a beautiful report that includes a score and a detailed explanation.

Integrate in minutes
Signifyd sets up in minutes. Simply install this app and you’ll instantly see orders coming in, with full data enrichment.

Features:

Automatically send orders to Signifyd for chargeback protection
When a customer places an order with your Shopify store, Signifyd automatically reviews the order and tells you whether to ship it or not. We back our decisions with chargeback protection (through a 100% financial guarantee) so you can focus on growing your business with zero fraud liability.

Configure order workflows based on Signifyd’s guarantee decision
Save time and resources by automating your back office based on Signifyd’s decision, automatically shipping good orders and canceling fraudulent ones. Easily configure workflows to automatically capture orders Signifyd has approved for guarantee, and cancel ones that Signifyd has declined for guarantee.

Get Started with a free 14-day trial


It's simple to get started just click the GET APP button on top of the page and try our risk-free 14-day free trial.

Signifyd reviews

101 reviews
  1. 5 stars (87 reviews)
  2. 4 stars (5 reviews)
  3. 3 stars (2 reviews)
  4. 2 stars (2 reviews)
  5. 1 star (5 reviews)

Must have!! great tool to avoid fraud! don't think about it and get it

posted

I would give them 5 stars but their 4% guarantee I think is entirely to high. It shouldnt be more than 2-3%. When you have such big orders like we do it takes a huge toll and its NOT a write off. I wish it was but there is no way around that. I used them alot when I was with bigcommerce but up to recently I had to stop doing the daily every order submission just because of shopify fraud detection rules

posted

I have yet to leave an app review since I started my store in November 2014, but my experience has been so great so far that I feel this app deserves our recognition. We do not have enough fraud orders to use a monthly paid service, but the ability to submit orders as needed for review has been tremendously reassuring thus far.

The customer service is extremely helpful as well. I definitely recommend to any businesses that wants an affordable way to confirm the legitimacy of its orders!

posted

Signifyd helped us catch fraudulent orders, which we promptly refunded and declined. This is one service that we definitely think is worth the money since it gives us peace of mind when shipping (especially internationally). We haven't had to file any claims yet, so we can't really rate how that process is yet.

posted

One of the better shopify apps in my opinion. The support has been incredible and they really work with you to find a solution that works for your business. It's nice to be able to pick up the phone and speak with someone right away. From what I have seen in the 3 months we have been a member the service just gets better with new features added often.

Highly recommend for anyone with fraud concerns or large order volume. The app pays for itself in just the time it took our staff to manually verify 5-10 suspected fraud orders daily, not to mention these are guaranteed as opposed to our "educated guesses" on what to approve.

posted

After long collaboration and business, the team Signifyd has stopped from providing their services and to protect our Shopify shop from fraud. We have requested help to cover losses from an order with more than $3000 but what we got back was a suspended account. Final conclusion, if you need Chargeback cover for small payments, Signifyd is for you, if you are dealing with big payments keep looking for other Chargeback Protection application.

posted

Not sure what to rate this app yet as we haven't receive any orders yet. 5 stars for now.

P.S. Their customer support is a bit slow when we asked them for the free plan.

posted

Good services. Unresponsive support however.

posted

Having just recently launched an online and the fear of dealing with PayPal, I had to come up with a solution of accepting card payments, knowing which orders was legitimate, and which orders are fraudulent.

Sounds easy right, as shopifys built in system detects if an order is Low, Medium or High Risk, although this feature by Shopify is handy, its not at all as accurate as it needs to be.

The application makes all the decisions for you, you don't need to take risks and decide if you should fulfil and order or not. Signifyd guarantees all orders that have the green go ahead badge, if Signifyd spot fraud, which they seem to do a very good job at detecting, they will but a red badge next to the order, meaning that they won't guarantee the order for protection if you still decide to go ahead with it.

Signifyd app does everything it says and more, i recommend any one accepting card payments to be using Signifyd.

creplab.com

posted

We have been using Signifyd for almost a year but just switched over to the the "submit every order for guarantee" plan because it's become painfully obvious that these guys are the best at what they do. We have extremely high average selling prices due to the nature of our business, so if it works in our case, I can't imagine a store where Signifyd doesn't bring tremendous value. You should definitely try this out ASAP because the learning curve is incredibly easy and their developers have been really responsive in making UI changes to help us understand the tool even better. If we ever switched away from Shopify, this is the only app we'd absolutely have to take with us--it's that good.

posted
Get
From $0.00 / month

Checkout our pricing page for more details.

14 days

Support & Sales

Signifyd
1 (866) 893-0777
sales@signifyd.com
signifyd.com
Get Support

Screenshots

  • Large
  • Thumb

Are you a developer? Become a Shopify partner or submit your app.