Signifyd

Signifyd

Pricing
Free to install. Additional charges may apply.
Rating
4.3 (160)
Developer
Signifyd

Maximize Conversions with Guaranteed Protection Against Fraud and Non-fraud Chargebacks

Signifyd’s Complete Chargeback Protection evaluates orders at checkout and delivers instant decisions backed by a financial guarantee against fraud and non-fraud chargebacks on all approved orders. This effectively shifts the liability for chargeback losses away from the merchant, allowing them to trust their customers and grow fearlessly while reducing risk.

Signifyd’s Complete Chargeback Protection evaluates orders at checkout and delivers instant decisions backed by a financial guarantee against fraud and non-fraud chargebacks on all approved orders. This effectively shifts the liability for chargeback losses away from the merchant, allowing them to trust their customers and grow fearlessly while reducing risk. more
  • Chargeback Protection: Obtain a full guarantee on approved orders, fraud or not
  • Real-time decisions, zero risk with Signifyd's identity and intent intelligence
  • Protect + grow revenue: Signifyd fraud protection helps approve more good orders
  • Insights Reporting identifies trends and patterns of fraud before they occur
  • Automate fulfillment and boost customer experience

Launched

June 21, 2013 · Changelog

Languages

English

Categories

Works with

Recharge, Carthook, PayPal, Stripe Early Fraud Warnings, Shop Pay

Pricing

External charges may be billed by Signifyd separately from your Shopify invoice. Learn more

Free to install

Free to install- charges may apply after 14-day free trial ends

Free to install

Free to install- charges may apply after 14-day free trial ends

All charges are billed in USD.

Reviews (160)

Overall rating
4.3
Counts per rating level
  • 77% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust fraud detection and chargeback protection. They appreciate its accuracy in flagging fraudulent orders and its guarantee feature that reimburses for chargebacks. The user-friendly interface provides detailed sales and customer data. The customer service is responsive and the pricing is deemed fair for the value provided. The app integrates well with Shopify and is suitable for all business sizes. Its automatic transaction approval or decline based on fraud detection saves merchants time.

April 1, 2024

Interface is relatively simple to use. Unfortunately when you need them don't expect them to be there for you. We've been a customer of Signifyd since the app was new and have never filed for a chargeback claim reimbursement. We've used the guarantee for only orders that were concerning to us ('pay as you go' plan), but even those that were guaranteed never went to a claim so our account has been pure profit for them.
We just found out that they decided to stop supporting the plan that we have been on and closed our account. They didn't send any notification that the account was going to be closed nor that it was closed, and no way to get it back without a $500 monthly minimum spend. Apparently small businesses aren't worth their time.

Cubic Zirconia CZ
United States
Almost 8 years using the app
June 6, 2024

Really great service. The support team is quick to respond to any inquiry.
The platform itself is relatively easy to set up and has significantly helped to prevent fraud on out site. In addition, we use Signifyd to fight chargebacks which has freed up our time. Their order guarantee is an added plus. Highly recommend.

pdpgaming
United States
7 days using the app
December 18, 2023

Simply the best in class for chargeback protection and support.

SoccerPost.com
United States
Over 1 year using the app

Support

Signifyd can answer any questions you have about Signifyd.

Developer

Signifyd

99 South Almaden Ave, Suite 400, San Jose, CA, 95113, US

Want to add an app?

Try Shopify free for 3 days