Signifyd

Signifyd

by Signifyd

Optimize Revenue. Eliminate Fraud and Abuse.

4.2 of 5 stars(139 reviews)

Maximize Conversion

Increase your conversion rates by eliminating friction in the buying process.

Automate Customer Experience

Streamline order fulfillment without hesitation – Signifyd decisions are 100% guaranteed.

Eliminate Fraud and Abuse

Approve more good orders and automatically recover lost revenue from chargebacks.


About Signifyd

Signifyd provides an end-to-end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and customer abuse for retailers.

REVENUE PROTECTION

Signifyd leverages big data, machine learning and expert manual review to provide a 100 percent financial guarantee against fraud on approved orders that turn out to be fraudulent. This effectively shifts the liability for fraud away from ecommerce merchants, allowing them to increase sales and open new markets while reducing risk.

ABUSE PREVENTION

Signifyd also protects merchants from customer abuse by providing a financial guarantee in cases of item-not-received (INR) claims and by offering an automated Chargeback Recovery product.

FULFILLMENT AUTOMATION

With Signifyd, merchants can streamline the order review and fulfillment process. When a customer places an order with your Shopify store, Signifyd automatically reviews the order and tells you whether to ship it or not. Easily configure workflows to automatically capture orders Signifyd has approved for guarantee, and cancel ones that Signifyd has declined.

RECOGNIZED BY CUSTOMERS & INDUSTRY EXPERTS

Signifyd counts among its customers a number of companies on the Fortune 1000 and Internet Retailer Top 500 lists, including Samsung, Rite Aid, Quicksilver, Build.com, Mack Weldon, Lacoste and more. Further industry recognition for Signifyd includes designation as a Cool Vendor in Gartner’s 2017 “Security for Midsize Enterprises” report and recognition as the Ecommerce Security Solution of the Year 2018 by Cybersecurity Breakthrough. It was also named to CB Insights 2019 AI 100 List, Deloitte’s North America Technology Fast 500, the Forbes FinTech 50 and included among Bloomberg’s 50 Most Promising Startups.

For more information on terms of service, please visit our website. For more information on our chargeback coverage and criteria, please visit the reimbursement policy on our website.

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Support

Pricing 14-day free trial

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Standard Plan

$1,500/month

All approved orders charged at .8% of the total order amount.

  • Complete Fraud Protection

  • Access to Signifyd Agent Console

  • Auto Fulfillment

  • Expert Re-review

  • Customer Success Support

  • 48hr Reimbursement

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    76% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
    (9)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    14% of ratings are 1 stars

Most recent reviews

ZiplineSki

Total Scam! If you ever have a claim, you supply them all the info you ask for then they will never reply. No support info or phone access. They are happy to take their % fee & initially was thinking a good service to protect us but, after they approved a transaction and we needed them to handle a chargeback with all the proof .. nothing. Beware!

Tokyo Dreams

I can't imagine why anybody would give this less than four stars. They do exactly what they say. I've used this app for a couple months now and it's awesome.

Their in-house security check adds an additional layer of protection to high-risk orders and as long as you don't approve sales they decline they're really good about reimbursing. I've had three reimbursements already and they were paid out within 24 hours of the request. One time they asked for some additional information. That's it...

As an unexpected plus they decided to challenge a chargeback with the bank and had their team handle all of the paperwork. During this challenge they STILL paid me out in full. The only caveat is that I have to return recovered money. Totally fine.

I HIGHLY recommend these guys.

Jacob's Diamond and Estate Jewelry

They are very easy to deal with. I recommend them.
Jacob