Signifyd

Signifyd

by Signifyd

Guaranteed Fraud Protection

4.3 of 5 stars(135 reviews)

Automate your back office

Skip the research and the wait for a customer call-back. We'll also automate your back office so that orders are fulfilled automatically.

Ship more

With Signifyd's industry leading approval rates, accept more domestic and international orders that you would normally decline.

Zero fraud liability

If you receive a fraudulent chargeback on an order we approved, we pay you back within 48 hours including chargeback fees & shipping.


About Signifyd

As the world's largest provider of Guaranteed Fraud Protection, Signifyd leverages big data, machine learning and domain expertise to deliver a 100 percent financial guarantee against fraudulent chargebacks on every approved order. This shifts the liability for fraud, allowing you to increase sales and focus on your core business.

Automatically send orders to Signifyd for chargeback protection. When a customer places an order with your Shopify store, Signifyd automatically reviews the order and tells you whether to ship it or not. We back our decisions with a guarantee so you can focus on growing your business with zero fraud liability.

Save time and resources by automating your back office based on Signifyd’s decision, automatically shipping good orders and canceling fraudulent ones. Easily configure workflows to automatically capture orders Signifyd has approved for guarantee, and cancel ones that Signifyd has declined.

We offer a 14-day free trial. Standard pricing for our month to month service is 1% for guaranteed orders with no monthly minimum.

Signifyd's guaranteed fraud protection covers merchants against chargebacks associated with fraud or unauthorized charges. For more information on our chargeback coverage and criteria, check out the reimbursement policy on our site.

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Support

Pricing 14-day free trial

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Small Business

Free to install

All approved orders charged at 1% of the total order amount

  • Complete Fraud Protection

  • Access to Signifyd Console

  • Auto Fulfillment

  • Expert Re-review

  • Online Knowledge Base

  • 48hr Reimbursement

Mid-Market

$1,000/month

For Enterprise plans, please contact us for a quote.

  • Complete Fraud Protection

  • Access to Signifyd Console

  • Auto Fulfillment

  • Expert Re-review

  • Customer Success Team

  • 48hr Reimbursement

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.3 of 5 stars
Based on 135 reviews

  • 5 of 5 stars
    76% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
    (9)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    13% of ratings are 1 stars

Most recent reviews

Dr. Dabber

We use Signifyd to help us prevent fraudulent orders and to get charge back reimbursement on applicable orders. This is a great app with amazing customer support. Very prompt and informative customer support. Sometime the app does not provide detailed information on why a charge back and/or order was marked as fraud, hence the 4 star review. Other than that, everything runs great with minimal actions on our end. I recommend this app to any company having issues with charge backs or fraud.

Organifi

We can tell that Signifyd uses quality intelligence both through its tech and its employees. With a fast growing business like ours, it is important that Signifyd keeps up with our growth and has done so thus far. Always needing the best pricing and service, which we hope can continue to be an open dialog with them and their team as time goes on.

Natural Baby Shower

We invested in Signifyd over 3 years ago and have never looked back! Great customer service with a product that keeps getting better. We use the Guarnateed service on all payments and we no longer waste manual time checking fraud. If one does get through the net we're covered and we get paid back (plus the chargeback) within 3 days. We looked at other platforms and settled on Signifyd and its one of our best decisions on SASS software, obviously on par with choosing Shopify. Thanks again Signifyd!!